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New England Soup Factory

Certificate of Excellence
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140 Washington St, Ste 1, Salem, MA 01970-3542
11:00 am - 8:00 pm
Open now
All hours
Mon - Fri 11:00 am - 8:00 pm
Sat - Sun 12:00 pm - 7:00 pm
More Info
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137 Reviews from our TripAdvisor Community

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Showing 136: English reviews
A TripAdvisor Member
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

Amazing soup!!!!!!! They have all different kinds and always have a vegan option. My husband is a meat eater and got the chicken vegetable soup. He said it was awesome!! I'm vegan and The soup for me was split pea pumpkin soup and it was like nothing I have ever eaten!! It was incredible! We went there two nights in... More 

Thank A TripAdvisor Member
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 1 week ago

Dan and I came upon this charming little establishment at the right time (we were starving) and they were open :) . What a great find. The owner is a wonderful man who treats his customers like family and makes different soups every day. I don't like lima beans and he cajoled to try the soup and I loved it.... More 

Thank sarah_silverwolf
Anna, TX
Level Contributor
181 reviews
129 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

The clam corn chowder is so good it will make a person speak in tongues and roll about in the floor. There's a choice of wheat rolls, white rolls or oyster Crackers. Pass on the white rolls and oyster Crackers. The wheat rolls are chewy with a slight tang. How I wish they were close to where we live.

Thank jimmccomas
Beverly, Massachusetts
Level Contributor
28 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Love this place - right in the downtown but could easily be missed. They have the best chicken pot pie soup! Definitely a must when you go.

Thank dolphinmaniac31
boca raton
Level Contributor
232 reviews
163 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed September 13, 2016

Soup is not too bad. Prices are okay starts at $5 and goes up. The to go containers do leak found out in the car. Eggplant soup and double onion aren't bad just very oily and more broth than substance.

Thank theused72588
Salem, Massachusetts
Level Contributor
158 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed August 20, 2016 via mobile

Even on a hot day this soup was great. The menu is small but everything is fresh and it seems that they are making their best attempt to locally source food and keep things healthy.

Thank Amanda T
Level Contributor
31 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed August 18, 2016

Soup is THE BEST!! Had the daily special of Chicken Coconut Thai Soup - BEST I have ever had. Hubby had the Chili and refused me even a taste! Sooooo good. So fresh all the flavours were perfectly in balance. Friendly , fast service. Such a great find in a busy city. We just loved it!!

Thank Linda B
Plano, Texas
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 9, 2016

I love their soup! Awesome flavors! Also vegetarian and vegan options for those of us looking for that!

Thank Luna K
Level Contributor
87 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed July 25, 2016

Yes, soups are great, but have to agree, cleanliness could be improved. Prices are reasonable, typically I take home the soup, but you have to monitor the servers when they give you all broth and the main ingredients are left behind and not in your soup...when you get home.

Thank peekie
Lucama, North Carolina
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 13, 2016

We went for lunch, and honestly we weren't even planning on going here. However, we stopped and are very glad we did. The chicken vegetable soup was wonderful and my wife's salad with honey pomegranate vinaigrette was just as good. I would highly recommend.

Thank Aaron L

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    3.5 of 5 bubbles
American, Soups, Gluten Free Options
Lunch, Dinner
Restaurant features
Takeout, Seating
Good for
Dining on a budget, Local cuisine, Families with children
Open Hours
12:00 pm - 7:00 pm
11:00 am - 8:00 pm
11:00 am - 8:00 pm
11:00 am - 8:00 pm
11:00 am - 8:00 pm
11:00 am - 8:00 pm
12:00 pm - 7:00 pm
Location and Contact Information
  • Address: 140 Washington St, Ste 1, Salem, MA 01970-3542
  • Location: United States  >  Massachusetts (MA)  >  Salem
  • Phone Number: 978-744-0444

Questions & Answers

Questions? Get answers from New England Soup Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?