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The Cheesecake Factory

94 Providence Pl, Providence, RI 02903-1752
+1 401-270-4010
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Overview
  • Excellent36%
  • Very good40%
  • Average16%
  • Poor4%
  • Terrible4%
Travelers talk about
“cheesecake” (159 reviews)
“steak diane” (6 reviews)
“salad” (35 reviews)
Closed Now
Hours
CUISINES
American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
94 Providence Pl, Providence, RI 02903-1752
All Details
Write a ReviewReviews (513)
Traveler rating
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1 - 10 of 473 reviews

Reviewed yesterday via mobile

We had no reservations but they were nice enough to let us in. The wait wasn't long, although it was a Sunday night, food was great, we loved it, host was amazing and the waiter was awesome, very well informed, his recommendations was excellent. And...More

Date of visit: December 2018
Thank talema597
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded today

Thank you so much for this review. We're very happy you enjoyed dining with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed yesterday

During a mid January trip to Providence we were heading to the mall and wanted to grab lunch at the Cheesecake Factory. The only issue we had was getting to the restaurant from the mall, we actually ended up going outside and walking around the...More

Date of visit: January 2019
Thank RocklandKris
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded today

We want to give our guests as many options as possible while dining with us. If you ever have any questions about an item, please let our team know. They will be happy to help you. Thanks for your review!

Reviewed November 4, 2018 via mobile

I always enjoy Cheesecake Factory, the food's good and generous portions, but it's always really noisy. Seating's tight and there's always a wait. The beeper system helps though, as you can go into the Mall to pass the time. I really have to be in...More

Date of visit: October 2018
Thank ProvMC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded November 5, 2018

Thank you for your review. We're so happy to hear that you enjoy our food! We want all our guests to feel comfortable dining with us, and we're so sorry it felt too noisy! We hope you can give us another chance, and next time,...More

Reviewed October 21, 2018

Went to the mall and stopped into the cheesecake factory for lunch. Have had meals there before and have always been satified. This time I was a little disappointed. My daughter ordered an asian type salad and it was delicious. I always order the one...More

Date of visit: October 2018
Thank JoAnn089
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded October 24, 2018

Hi Joann089, Thank you for your feedback! We are sorry to hear about your meal! We hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so we can make things right while...More

Reviewed October 14, 2018

This restaurant is on the corner of the Providence Place Mall. It is well managed and the service is equal to the quality and quantity of the food, You have to go hungry or expect to take home a human (doggy) bag. If you are...More

Date of visit: October 2018
Thank Steven D
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded October 16, 2018

Thank you for this kind review, Steven. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

Reviewed October 14, 2018

We were heading to Providence already for our friend's birthday, and he chose Cheesecake Factory for his birthday meal. So we arrived at about 3:50 pm on a Saturday. We knew we would be waiting so intentionally got there with plenty of time to spare....More

Date of visit: October 2018
Thank ashandshawnadventure
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded October 16, 2018

We would like to speak with you a bit more about your experience. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category menu. Thank you!

Reviewed September 26, 2018

My wife and I were on a day trip to Providence and called into the Cheesecake Factory for a slice of cheesecake and a coffee. You know what to expect when you visit the Factory, with a vast choice of desserts. Our server was very...More

Date of visit: September 2018
Thank davival
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded September 27, 2018

Thank you so much for this review. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed September 23, 2018 via mobile

It was my first time eating in this restaurant and more to come soon. The food was DELICIOUS and the service was excellent. I recommend the salmon with mashed potatoes and broccoli omg it was so delicious and the mojito was great too. I will...More

Date of visit: September 2018
Thank Nayda C
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded September 24, 2018

Hi Nayda, thank you for your review. We're glad you enjoyed the food and service you received during this visit! We look forward to your next visit!

Reviewed September 17, 2018 via mobile

It's a chain restaurant so you've been to one, you've been to them all but you know what to expect with no surprises. We like the food - ordered salmon with miso and it was excellent. The cheese cake was fresh and tasty.

Date of visit: September 2018
Thank pennyshinar
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded September 19, 2018

We're so glad to hear you enjoy our food and cheesecake! Thanks for the kind review and we hope to see you again soon.

Reviewed September 13, 2018

Really enjoyed our meals here, and not just the cheesecake! Also enjoyed my cocktail. Very busy but service still very good.

Date of visit: September 2018
Thank Lin D
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded September 19, 2018

Hi Lin, Thank you for your review. We're glad you enjoyed the service you received during this visit! We look forward to your next visit!

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Ask a question
Questions & Answers
larryjoan13
February 26, 2017|
AnswerShow all 2 answers
Response from vinnydaniele | Reviewed this property |
Since cheesecake factory sells their own cakes, you may have to ask permission. They may frown on you bringing in your own cake.
1
Vote
dinerdelite
August 28, 2016|
AnswerShow all 6 answers
Response from Melissa S | Reviewed this property |
Yes they do. Depending on the size of the guests
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$21 - $30
Meals
Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Families with children, Bar scene, Special occasions, Large groups
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:30 AM - 11:00 PM
Tuesday
11:30 AM - 11:00 PM
Wednesday
11:30 AM - 11:00 PM
Thursday
11:30 AM - 11:00 PM
Friday
12:00 AM - 12:30 AM
11:30 AM - 12:30 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 94 Providence Pl, Providence, RI 02903-1752
  • Location: United States  >  Rhode Island (RI)  >  Providence>  > Downtown Providence
  • Neighborhood: Downtown Providence
  • Phone Number: +1 401-270-4010
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