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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$8 - $19
CUISINES
Mexican, Southwestern
Reviews (267)
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267 results
Traveler rating
146
75
18
12
16
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Time of year
LanguageEnglish
Traveler rating
146
75
18
12
16
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All reviews sopapillas enchiladas chips and salsa chicken green chile stew mexican food new mexico house margarita
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Reviewed March 11, 2022

The food here is wonderfully good and reasonable. Always a reliable treat in New Mexico... Great food, service and good house margarita.

Date of visit: March 2022
Helpful?
Beris, Marketing at Papa Felipe's Mexican Restaurant, responded to this reviewResponded March 13, 2022

Thank you for your review, Kelly. We're glad you enjoyed our food, service and Papa's Famous margaritas.

Reviewed January 2, 2022

I called in an order for grond beef burrito. When i got there to pick p order, I asked (to make sure) it was a beef burrito. I was told by a young lady that it was a beef burrito. Upon geting home (6.6 Miles...according to google) to my surprise, it was a bean burrito. I called Papas back and spoke to the same yong lady who took the order, I told her it was abean burrito and she offered to put me onm the comp list for my next order, then pt me on hold for 5 minutes. Then trhe mgr gets on the phone, I told her the sitation, she says she spoke to the kitchen staff and was told they checked this order b4 going out and it was a beef burrito. As well she would not put me on their comp list and would only refund my $$$$ unless and if I returned the meal. The mgr was implying I was a liar, to get free food. To be honest, this pissed me off. So I drove 6.6 miles back to return this crap. When I got there I asked for the kitchen mgr (as I wanted see the idiot that lied to the mgr) that they checked the order. The older lady who said she was the mgr, said she talk to the employee resposible and gave my $$ back. There was a time that i thought the Papa's was the very best Mexican Food/value in town. Sadly, this is not the case anymore. The shear indifference of the manager on duty this night, was horendous. The only reason I gave 1 star, is due to the fact there were no negative stars to give. I have been a customer of Papa's sine the 85' when i got out of the service. Please note "I WILL NOT RETURN"!More

Date of visit: January 2022
Helpful?
Beris, Marketing at Papa Felipe's Mexican Restaurant, responded to this reviewResponded January 4, 2022

Thank you for letting us know about this issue, Dave. We're sorry that you had a poor take-out experience, and appreciate that you took the time to let us know about it. We hate letting our customers down, especially long-time customers like you. Even when...More

Reviewed October 23, 2021

Frozen Margarita had to be returned.Bad This Sat eve they had plenty of help and we still waited and waited...Covid no excuse here. the food was just edible.More

Date of visit: October 2021
Helpful?1  
Beris, Marketing at Papa Felipe's Mexican Restaurant, responded to this reviewResponded October 25, 2021

Thank you for your feedback. We apologize for the wait time and that your frozen margarita had to be returned. (We're glad we could at least fix that for you). You should have been informed about the wait before you were seated. We're sorry if...More

Reviewed July 9, 2021

We went to Papa's because they sent me an online coupon, plus the food and drinks are great! It was an hour wait, then another hour wait to get the food. This is because restaurants are just reopening after the covid shutdowns and everyone wants...to go out! We said no problem, just bring us another margarita! We ordered the Plato Grande and shared it, it will feed up to 4 people, we don't mind leftovers. So good! It's like an upgraded combo platter, something for everyone! I think I will order this every time from here on out, the best!More

Date of visit: July 2021
Helpful?
Beris, Marketing at Papa Felipe's Mexican Restaurant, responded to this reviewResponded July 19, 2021

Thank you for your patience as we deal with things, post COVID. We're glad you enjoyed some of our Margaritas while you waited for your Plato Grande -- a great way to relax and enjoy!

Reviewed July 3, 2021

The food here was really good, I had the green chile stew and my husband had the "lunch special" chile colorado, it was all so good but lots of food, definately one can share a plate here! They are short staff so the wait for...food is a little bit but just chill out have a beer, wine or drink and you will be glad you were patient! Staff is super cordial and pleasant! We will come back again!More

Date of visit: July 2021
Helpful?
Beris, Marketing at Papa Felipe's Mexican Restaurant, responded to this reviewResponded July 6, 2021

Hello. Thank you for joining us and for your review. Our lunch specials (Served from 11 a.m. to 3 p.m. every day) are a customer favorite . We're glad you and your husband were able to relax and enjoy!

Reviewed June 26, 2021

They're understaffed so there's a long wait right now, but it's worth it! The tostada chips were delicious and the salsa was pretty good. I had the tapatias and loved them, especially the guacamole. I had the sopaipilla a couple of days later; it was...also very good. This was the best restaurant I visited in Albuquerque and is a must-go if you are looking for Mexican food in the area!More

Date of visit: June 2021
Helpful?
Beris, Marketing at Papa Felipe's Mexican Restaurant, responded to this reviewResponded July 6, 2021

Thank you for your kind words and your patience with the current wait. Our chips and salsa were voted as some of the best of the city, and you can never go wrong with our stuffed sopaipillas. We are honored to have been part of...More

Reviewed June 5, 2021

We love the colorful Mexican ambience here, and the food is always wonderful. They have a large, tempting menu, and choosing our meal among so many favorities is hard, but whatever we get is beautiful served and very tasty- and the prices are great, too....We look forward to our next trip to Albuquerque, and our next meal at Papa Felipe's!More

Date of visit: May 2021
Helpful?1  
Beris, Marketing at Papa Felipe's Mexican Restaurant, responded to this reviewResponded June 7, 2021

Thank you for making us a part of your trips to Albuquerque. We appreciate your business and your review of our menu. We look forward to your next visit.

Reviewed May 22, 2021 via mobile

We used to live in Albuquerque and this restaurant was our favorite eatery in the entire city. We no longer live here but make it our first stop to eat each time we visit from our new home in AZ. Today was our first visit...in a year due to the COVID issue. And, once again, Papa Filepes' manager proved they are second to none despite the challenges of hiring new staff and ramping back up for full operation. This is still our top pick for New Mexican food in all of Albuquerque. Thanks Larry for your superb customer service!More

Date of visit: May 2021
Helpful?
Beris, Marketing at Papa Felipe's Mexican Restaurant, responded to this reviewResponded May 24, 2021

Thank you for making us your first stop in Albuquerque and for your comments about your recent visit. (We'll pass on your kudos to our GM, Larry). Good to see you again. Looking forward to your next visit.

Reviewed May 8, 2021

The staff was wonderful. The girl who answered the phone, when we asked about the waiting list, was helpful and friendly. Once we arrive the hostess was bubbly and seated us with laughter, informing us that there may be a little wait for the food...(we appreciated the honesty). The young lady who brought our chips and salsa was just as friendly and helpful as the hostess keeping our salsa and chips filled. The waitress, who was very busy, had a smile with a fun greeting and made us feel welcome, even with all our special order requests. The food was delicious! Thank you, Papa Felipe staff, for your kind service, laughter, and delicious food. We will be backMore

Date of visit: May 2021
Helpful?
Beris, Marketing at Papa Felipe's Mexican Restaurant, responded to this reviewResponded May 10, 2021

We're pleased we could deliver on service, delicious food, and laughter. Thank you for your business and for taking the time to leave a review. We hope to see you again soon.

Reviewed April 25, 2021

Been eatting here for several years and we always take our friends and our out of town family here to eat because we had always had a great experience (5*) there until yesterday. Do not know if they were just having a bad day or...due to covid but the food was not up to par or the customer service. The chili con queso was watery thin. The enchiladas were dry had hardly no sauce on them and it took over a hour for our food to come out. Our waiter never brought us refills on our sodas after we asked him for refills a few times. Out guests stated that we will just eat at home for the rest of their trip because it was that bad of an experience for them. Just a quick note that we drive 40 plus minutes to eat there all the time.More

Date of visit: April 2021
Helpful?1  
Beris, Marketing at Papa Felipe's Mexican Restaurant, responded to this reviewResponded April 26, 2021

Thanks for taking the time to share your experience with us. We apologize that you did not have a better experience (especially since you brought guests!). We would love to learn more about what happened during your visit so we can make sure it doesn't...More

Reviewed April 23, 2021

This restaurant used to be one of my favorite places to eat in Albuquerque and we would eat there about once a week. I will probably never eat there again after our last visit. The Food and service were no where close to where they...used to be. Once seated and our food order was taken, it took almost an hour for us to receive our food. Then when we got the food my wife's order was wrong. The waiter never came back to check on our order and seemed not to see us when we attempted wave him down. After 15 minutes of trying to get his attention my wife went ahead and ate the meal, even though she doesn't like their chicken. As we were paying and leaving the restaurant I informed the manager of our issue and her response totally shocked me. She said that both were the same price and so all was okay, even though we ended up with food we did not like. Do not eat here.More

Date of visit: March 2021
Helpful?2  
Reviewed March 15, 2021 via mobile

I have been a customer for a long time and I must say that tonight left a very bad taste in my mouth. Our dinner was good however the service was terrible and the water (drinks) tasted awful.. Like dirty dish water and my kids...lemonades weren’t any better. The waitress forgot our appetizer, forgot about our sopapillas, and forgot the ketchup all of which which we asked for.. Not sure if she was overwhelmed or was just ignoring us. Seemed like they were understaffed as it took over 45 minutes to receive our food. Either way I was not impressed we never once were asked how our meals were or if we needed anything.. The biggest disappointment was when my wife brought all this to the managers attention it’s like he didn’t even care. No adjustments to the bill no nothing.. Pretty disappointing to say the least. Won’t be returning for awhile if ever..More

Date of visit: March 2021
Helpful?1  
Beris, Marketing at Papa Felipe's Mexican Restaurant, responded to this reviewResponded March 17, 2021

Hello, Jddame. We're sorry your recent visit wasn't up to our usual standards. We do realize that service has been erratic while adjusting to the ever-changing COVID regulations. We are aware of the issues and are working hard to get back to our usual great...More

Reviewed December 4, 2020

The best part was the chicken was good but the rest was not as good as they use to be. Back in the 90s or when they first opened they were really good, but now their portions have gotten tiny and the price has gone...out the roof. The beans and potatoes were okay but kind of bland. I was hungry so I eat them too fast. they use to really be good! Now when you look into the kitchen it seems like taking a bath is unheard of. the staff is not friendly and do not like anyone who complaines.More

Date of visit: November 2020
Helpful?1  
Beris, Marketing at Papa Felipe's Mexican Restaurant, responded to this reviewResponded December 6, 2020

Your review details do not match our restaurant. Sorry you had a bad experience, wherever you went. For one thing, we are on lockdown and no one can see our kitchen.

Reviewed November 11, 2020

I ordered online for pick up. Order placed at 12:27 and email confirmation said would be ready approximately 12:52. Arrived at 12:47 and finally got the order at 1:03. They had one person running the register, seating arriving dine in customers, taking orders for walk...in orders, and processing takeout orders. UNSATISFACTORY, there should be at least two people doing this. Now will talk about the food. Ordered pasole. I have lived in NM my whole life and this is the first time I was ever served posole without red chile in it. So basically, I got VERY salty corn and pork soup. The Sopapillas were very small as compared to most other restaurants. Finally the only good thing about the order, the green chile was very tasty, just glad I ordered it to go on something I was fixing for supper.More

Date of visit: November 2020
Helpful?2  
Beris, Marketing at Papa Felipe's Mexican Restaurant, responded to this reviewResponded November 16, 2020

We're sorry you had to wait 10 minutes for your pick up order. While our pickup times, as you said, are "approximate" we work hard to get them out, fresh and accurate, with minimum wait time. We never enjoy disappointing a customer (and we never...More

Reviewed November 5, 2020 via mobile

I’ve had lots of Mexican food, from many places across America and I was so hopeful that New Mexico wld not disappoint. But this by far is the worst Mexican food I have ever had!!! We had beef Chimichanga and a beef enchilada and chicken...enchilada, they were so bland. I started to add the red sauce and it tasted worse than the bland food!!! Salsa was okay, but a bit on the spicy side. And the 2 oz of queso for $2.75, I thought it would be awesome for the price(nope). $50 wasted!! Taco Bell has better food than this and I hate Taco Bell!! I have no idea how you are ranked where you are!!More

Date of visit: November 2020
Helpful?1  
Beris, Marketing at Papa Felipe's Mexican Restaurant, responded to this reviewResponded November 7, 2020

Thanks for giving us a try. We're sorry we were not for you. A lot of visitors from out of state come to New Mexico expecting Tex-Mex style food. However, as you probably discovered as you continued your visit to the state, our food is...More

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Frequently Asked Questions about Papa Felipe's Mexican Restaurant

Yes, Papa Felipe's Mexican Restaurant offers takeout services.

Papa Felipe's Mexican Restaurant is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4