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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Mexican, Southwestern, Spanish
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, Late Night
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meals, features, about
Reviews (318)
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115
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LanguageEnglish
Traveler rating
121
115
45
18
19
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All reviews enchiladas chips and salsa chilli mexican food new mexico margaritas honey specials
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Reviewed 1 week ago

I went to his restaurant for lunch today. The hostess seated me, gave me some silverware and a menu. The place was very nearly empty. There were four waitstaff present. During the 20 minutes that I sat there all four members of the waitstaff passed...by me several times and each one glanced in my direction as they passed. Nobody ever approached my table, brought me water, chips and dip, or indicated that they would be with me in a moment. It was very seriously as though I was not even there or was magically invisible. In addition to that, all staff members were walking at a very slow, casual stroll as if they were window shopping. Ultimately I got up and left and went to a place that knows how to treat customers.More

Date of visit: August 2022
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Reviewed 2 weeks ago via mobile

Arriving on time for our reserved table and seated, our group of ten waited about 20 minutes for water. When we commented to our server that they must be having staffing trouble, we were told that for a slow Monday night there were more wait...staff than necessary. From placing our order to being served the first dinners, almost two hours passed. We found it necessary to flag someone down for tea and water refills, and we were not offered chips and salsa until we asked. When the plates dribbled to the table, five people were served. A second tray of dinners was placed at the table across from us and abandoned. Finally, with others eating, I served the remaining plates myself. Still no sign of wait staff, and we were short one plates. Eventually the waiter returned but did not realize that one meal was still missing. By the time the missing plate appeared, everyone else was done eating. Had this occurred with wait staff struggling to manage the workload, it would be understandable. But there were wait staff standing around the restaurant watching but not helping. And last, there was no apology. This was a very poor introduction of Albuqerque to our visitors, and an embarrassment to us for what should have been a pleasant evening.More

Date of visit: July 2022
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Reviewed 3 weeks ago

In the midst of our doomed city, this relative newcomer to New Mexican cuisine offers a delightful excursion into our lost restaurant glory. The fanciful 'village plaza' architecture evokes the now destroyed New Chinatown and the food reminds this longtime resident of all the best...local restaurants but without their respective vices. All our dinners were excellent. The service was a little slow but courteous. I will return to try the bar; to entertain guests, to see how much longer this once wonderful city can hang on to something nice.More

Date of visit: July 2022
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Reviewed June 9, 2022

Food was aweful. Cockroaches crawling on the floor. Extremely overpriced for ar a little hamberger meat in the enchilota and beans and rice. Red chille sucked. The waiter kept getting our order wrong, because it never wrote it down. The waiter was a freak, with...eye make up, freaky earing dangling on one ear, and was dumb as a bag of broken hammers. If you want a freak show with the bad food go there otherwise do not. Rating minus 1000....More

Date of visit: June 2022
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Reviewed May 21, 2022

Service was slow but the decor and the food made it all worth while. We had a family meal there while in Albuquerque. The servers were attentive and kept us supplied with drinks while the food was slow in arriving.

Date of visit: May 2022
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Reviewed May 12, 2022

The manager at Montgomery location, Spiro, was rude when I went to pick up food for my family. I didn't hear what he was saying & instead of being professional & kind- he said "what? You're not talking to me now?" I don't even know...him- why is the GM talking to customers this way? Arleth was at the front receiving customers & her blase attitude spoke loudly that she didn't want to be there at all. Cool- let's hire some friendly/energetic people who can welcome customers please. Nadine (assistant manager to the owner) was what the restaurant needs to have more of: attentive, professionnel, caring & expediant. Food is delicious (as always). Please hire hardworking & courteous people.More

Date of visit: May 2022
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Reviewed October 19, 2021

Visited during Fiesta and was looking for Mexican food. This restaurant is very roomy, has a very nice outside patio. The service was a little slower than expected but was very good. It is a bit more expensive than Mexican places we normally visit, but...not too bad. It has a pretty expansive menu with good variety . We will definitely return on our next trip!More

Date of visit: October 2021
Helpful?1  
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Reviewed September 11, 2021 via mobile

From walking in the door the customer service was fantastic. The chips and salsa, margarita guacamole and our dinners were so delicious. Thank you all from our waitress Cheryl, manager Daniel and owner Jim all came by to make sure we didn’t need anything and...everything was amazing. Such a wonderful evening. Thank you from your Florida guest.More

Date of visit: September 2021
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Reviewed September 8, 2021

Over the past year the menu has shrunk, eliminating the interesting dishes and specials in favor of pedestrian dishes. My wife ordered an enchilada with red and green chile and the kitchen was too lazy to put it on. Sent out two tiny finger bowls...of chile that wouldn't wet a corn chip. I ordered a blue corn enchilada and got yellow corn instead. I tried to order two different margaritas and the bar was out of the required tequila for both. Going down hill fast. Recommend finding a better place to eat.More

Date of visit: September 2021
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Reviewed April 30, 2021

When we lived in Albuquerque, we came often to El Patron for their wonderful food and great atmosphere- and often brought guests to enjoy it with us. Now that we've been away for several years, this was our first meal on returning to ABQ, and...we just loved it. The atmosphere is still colorful and very Mexican, the menu is super tempting, and the food is outstanding! I had one of their magnificent coconut margaritas- what a great way to start! Then I had their special carnitas tacos- fantastico! My wife had the best, crispiest chile relleno she's ever had, in addition to an enchilada, and really loved them. Then it was great to recieve the hot sopapillas and honey for dessert. What a memorable 1st dinner back in ABQ.More

Date of visit: April 2021
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Reviewed March 15, 2021 via mobile

The pandemic has made it difficult for restaurants to be in business, especially in New Mexico. We were happy just to be able to eat outside under a tent. The food was delicious when we got it. It took such a long time. The sanitation...in the restaurant is really lacking and unorganized. The tent was so loud with some type of heater that made it impossible to talk. The server had too many table to provide decent service. The best thing on the menu was the kids burger.More

Date of visit: December 2020
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Reviewed October 17, 2020 via mobile

A warm evening on the patio with strolling musicians and a fun waiter. Delicious food and a fantastic coconut margarita! Plentiful chips of different types depending on what you ordered. My sis had mango added to her margarita. This place has many specialty and premium...tequilas and one of their very own custom tequilas. Large parking lot and lighted so you feel safe. Just what we had in mind!More

Date of visit: September 2020
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Reviewed July 1, 2020

Amazing service!! So glad I came all the way from California to try it. If I could relive this experience everyday, I would. Absolute satisfaction!!

Date of visit: July 2020
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Reviewed April 26, 2020

In general the food is ok however, there have been problems. In one instance, I ordered the fajitas medium rare but, they appeared to be closer to beef sushi or steak tartare. Other problems that occurred in the past involved not getting what we ordered...served at our table. This has happened on numerous occasions. Most recently, I called in an order for a couple of taco plates for take out. They told me that it would be ready in 20 min. I arrived at the restaurant at the 30 minute mark and the order was not ready. I paid for my order when I arrived and I had to wait for an additional 30 minutes for my order. When my order was finally ready they attempted to charge me again but, I reminded them that I had already paid. This place has been filled with frustration and disappointment and their food is not that exceptional. I won't be going back.More

Date of visit: April 2020
Helpful?1  
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Reviewed April 5, 2020

We were looking for Mexican food, but restaurants were closed due to Coronavirus. We called ahead to find out that they offer take out. we decided to go there and order in person. The manager greeted us at the door, told us that they had...to close due to the special situation, but very happy to offer take-out. She personally took our orders. We waited for about 15 minutes, all food are ready for us to take home. They were all delicious! It is a very special time, we appreciate that they still offer take-out, and hopefully they get enough orders so workers can still get paid.More

Date of visit: March 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Questions & Answers
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freereignministries
January 19, 2018|
AnswerShow all 3 answers
Response from JimGavinNM | Reviewed this property |
Sorry for the delayed answer, I just saw the question. The new El Patron is 1 block north of Paseo Del Norte on Wyoming. It is where the Whataburger was. It’s small and cozy with a small inside bar area for bar specials. I... More
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Frequently Asked Questions about El Patron

Yes, El Patron offers takeout services.

El Patron is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4.5