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Ruth's Chris Steak House

Certificate of Excellence
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3750 Wailea Alanui Dr, Wailea, Maui, HI 96753-8300 (The Shops of Wailea)
18088748880
Website
Today
5:00 pm - 10:00 pm
Closed now
All hours
Hours:
Sun - Sat 5:00 pm - 10:00 pm
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536 Reviews from our TripAdvisor Community

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Showing 502: English reviews
Prescott, Arizona
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed yesterday NEW

In two years, we have been there three times. Never again. The service is excellent, the food is horrible!

Helpful?
Thank Vicky S
Level Contributor
33 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This has to be up there with one of the better steaks I have eaten. Perfectly seared on the outside giving it an intense flavour, cooked to perfection and with a perfect melt in your mouth consistency. The staff were very helpful and the portions were larger than we could easily manage - some seriously belt loosening required after this... More 

Helpful?
Thank Jamie O
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha Jamie O., Thank you for your wonderful review. Although, I am sorry to hear about your Créme Brûlée. Please be assured that we will be looking into this further. We hope to have you back again soon. Sincerely, John B. More 

Wenatchee, Washington
Level Contributor
34 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were at the Wailea shopping area and decided to grab an early dinner, which was a great idea because we got seated without waiting and the restaurant wasn't super busy. The food was good, just like any other Ruth's Chris I have eaten at in the past. The wait staff was very attentive, because they weren't busy. It was... More 

Helpful?
Thank Kathie W
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha Kathie W., Thank you for your wonderful review! We hope to have you back again soon. Sincerely, John B. More 

Vernon
Level Contributor
50 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

You can't go wrong with Ruth's Chris Steakhouse. We enjoyed a gorgeous steak with all the sides (great side dishes to go with your steak) as well as, some yummy appies. They also have a nice selection of wine and beers to offer. Enjoy your meal peeps. And the mauilife 😎

Helpful?
Thank Marion V
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha Marion V., Thank you for your wonderful review. We hope to have you back again soon! Sincerely, John B. More 

Broken Arrow, Oklahoma
Level Contributor
57 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

As always service people unbeatable, food outstanding and wine list great. Location is easy to get to.

Helpful?
Thank glc09
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha glc09, Thank you for your review! We hope to have you back again soon. Sincerely, John B. More 

California
Level Contributor
34 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We eat at Ruth's Chris because my son has a lot of allergies, and we can usually get food a la carte. The food is always high priced, so we don't do this often, but they do consistently provide a high level of service with good quality overall. This round our waiter was particularly helpful, and cautious in regards to... More 

Helpful?
Thank DRLMM
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha DRLMM, Thank you for your review. I am sorry to hear about the inconsistent quality of your meals. Can you please email me at jbanquil@lingandlouies.com so that I may pass your contact information off to the General Manager. Thank you, John B. More 

Palm Desert, California
Level Contributor
23 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The best steak house in Wailea Maui. Loved the food and the atmosphere. Nothing beats a good steak dinner.

Helpful?
Thank rebelgirltattoo
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha rebelgriltattoo, Thank you for your review! We hope to see you again soon. Sincerely, John B. More 

Lahaina, Hawaii
Level Contributor
23 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

amazing food and service, had a gift card for the first visit and on our own the second. a convenient location, parking, with a stamp from Ruth's it is free lots of shops, and music on wednesday nights

Helpful?
Thank Pimmie20
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha Pimmie20, Thank you for your review! We hope to have you back again soon. Sincerely, John B. More 

Mount Vernon, Illinois
Level Contributor
335 reviews
209 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Although a little out of place where you expect a fresh seafood, this classic steak house chain never disappoints. If seafood is not your thing, Ruth's Chris is for you!

Helpful?
Thank Michael H
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha Michael H., Thank you for your wonderful review! We hope to have you back soon. Sincerely, John B. More 

portsmouth
Level Contributor
32 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Calamari smal, tiny bits mainly batter - porterhouse over cooked like liver ! Was corrected and waiter was pleasant - expensive for what you get and worse steak I have ever had.

Helpful?
Thank bigbearPortsmouth
John B, Public Relations Manager at Ruth's Chris Steak House, responded to this review

Aloha bigbearPortsmouth, Thank you for your feedback. We are very sorry to hear about your experience and we'd like to make it right. Will you please e-mail your contact information to jbanquil@direstaurants.com so that I can have our General Manager reach out to you? Sincerely, John B. More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Average prices
$60 - $80
Cuisine
American, Steakhouse
Meals
Dinner
Restaurant features
Validated Parking, Television, Highchairs Available, Reservations, Seating, Waitstaff, Parking Available, Street Parking, Free Off-Street Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Accepts Discover
Dining Style
Fine Dining
Good for
Romantic, Large groups, Business meetings, Special occasions, Families with children
Open Hours
Sunday
5:00 pm - 10:00 pm
Monday
5:00 pm - 10:00 pm
Tuesday
5:00 pm - 10:00 pm
Wednesday
5:00 pm - 10:00 pm
Thursday
5:00 pm - 10:00 pm
Friday
5:00 pm - 10:00 pm
Saturday
5:00 pm - 10:00 pm
Location and Contact Information
  • Address: 3750 Wailea Alanui Dr, Wailea, Maui, HI 96753-8300
    (The Shops of Wailea)
  • Location: United States  >  Hawaii (HI)  >  Maui  >  Wailea
  • Phone Number: 18088748880
Description
In 1965, Ruth Fertel mortgaged her home to buy a little steak house in New Orleans named Chris Steak House. After investing her life savings, she proudly added her name to the original. That's how the uniquely name Ruth's Chris Steak House was born. Ruth established this unique restaurant with no restaurant experience, but she vowed to treat every customer like a guest in her own home. And she clearly knew what steak lovers wanted - the very best beef. Today, as always, Ruth's Chris serves only the finest corn-fed Midwestern beef available, broiled in 1800-degree ovens designed by Ruth herself. The steaks are served sizzling on 500-degree plates so every bite is hot and delicious. And while steak is king, the menu also includes expertly executed seafood, lamb, pork, and poultry dishes, as well as classic appetizers, fresh salads, side dishes, and homemade desserts. The award-winning wine list features more than 250 world-class international and domestic labels. Whatever the occasion, Ruth's Chris Steak House is the perfect spot to gather. Unparalleled cuisine, sumptuous surroundings and service that's accomplished yet never fussy - these are the elements of memorable special events.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Ruth's Chris Steak House and other visitors
2 questions
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Honolulu, Hawaii
over a year ago

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Questions? Get answers from Ruth's Chris Steak House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?