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The Cheesecake Factory

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$$ - $$$American, , International
1609 Cumberland Mall SE, Atlanta, GA 30339-3162
+1 770-319-5515
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Overview
  • Excellent44%
  • Very good35%
  • Average15%
  • Poor4%
  • Terrible2%
Travelers talk about
“cheesecake” (148 reviews)
“salad” (17 reviews)
Closed Now
Hours
CUISINES
American, Southwestern, International, Mediterranean, Contemporary, Fusion, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1609 Cumberland Mall SE, Atlanta, GA 30339-3162
All Details
Write a ReviewReviews (387)
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1 - 10 of 362 reviews

Reviewed 3 days ago via mobile

My standards escalate as the price of my meals do. Cheesecake Factory used to be a good place to celebrate. This visit turned to a let’s get this done so we can leave. Service was slow and completely inattentive. We asked the person that brought...More

Thank SGI_Beachman
Reviewed 5 days ago via mobile

I was in town for a conference and decided to visit the mall. I haven’t been to Cheesecake Factory in awhile so I decided to stop in. I had eaten a big lunch earlier so I just decided to get their famous Strawberry Lemonade and...More

Thank Mzloud
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 days ago

Thank you so much for this review! We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 1 week ago

I've never liked CF because the menu is too big for them to specialize in anything...except cheesecake. This time, I got a margarita, which was excellent. I also ordered the pot stickers. They were pretty good. The service was fine and there was no wait...More

Thank KendraDawnRN
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 6 days ago

Hi Kendradawnrn, Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 4 weeks ago via mobile

My husband goes to the eye doctor down the street. This is always our treat for having to drive in Atlanta traffic from Chattanooga. Chicken Marsala and Godiva Cheesecake is well worth it. The service is always excellent which is a plus, and the fact...More

Thank RJackson0414
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hi Rjackson0414, Thank you for your review. We're glad you enjoyed the service you received during this visit! We look forward to your next visit!

Reviewed 4 weeks ago

This restaurant produces mostly consistently good meals, with a few exceptions. Servings of cake seem to get smaller every time.More

Thank starzcity
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

We are so sorry you were not happy with our portion size, Starzcity. We have not changed the sizes of our slices - the slice size is the same as it always has been whether purchased to go or to dine in. As you can...More

Reviewed April 12, 2018

2 of us ate out for business on a Monday night not crowded. Vast menu. I had Cashew Chicken extra spicy. It was Great. Other part had past carbanaro with chicken and shrimp. He said it was great. Both had desert both cheesecakes were very...More

Thank Gregg J
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hi Athomebeach357, Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed March 14, 2018 via mobile

To make it simple customer service sucked. The waitress took at least two hours to give us our check just wasted time. Limited menu based on shortage. The quality of food was not even mediocre. The manager had to refund our meals due to dry...More

Thank Valerie G
Reviewed March 13, 2018

It does no good to complain about wait times at The Cheesecake Factory... they have a wait, and it's long, and they're pretty good about predicting when a table will become available. This review doesn't concern the wait time before being seated. No, this review...More

2  Thank TripTipDad
Reviewed February 24, 2018 via mobile

I ordered online Although it was pricey;it was tasty also. My only problem was I had to call into restaurant four times to ask them to bring my food to to curbside. I waited twenty minutes at curbside so my food had started to become...More

Thank sexesincere
Reviewed February 12, 2018 via mobile

I hope that the Cheesecake factory isn't on its way out but the last several times I have been, it was less than the stellar reataurant we knew and loved. Food is sub par and management doesn't seem to be engaged. Even tried multiple locations...More

Thank sabramh
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Valet Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Bar scene, Families with children, Business meetings, Special occasions, Large groups, Kids
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:30 AM
Saturday
10:00 AM - 12:30 AM
Location and Contact Information
  • Address: 1609 Cumberland Mall SE, Atlanta, GA 30339-3162
  • Location: United States  >  Georgia (GA)  >  Atlanta
  • Phone Number: +1 770-319-5515
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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