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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$20 - $40
CUISINES
American
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features, about

Location and contact

Midtown
1.0 miles from Georgia Aquarium
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Reviews (209)
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132
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LanguageEnglish
Traveler rating
132
33
22
12
7
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All reviews fondue alpine cheese green goddess salad pound cake pretzel bread shrimp bananas foster filet brownie teriyaki fox theater romance package our waiter candied pecans curry sauce for special occasions
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Reviewed August 23, 2020

I brought my 9 year old to Atlanta and wanted to give her a "fancy" experience! We went to the Melting Pot, and she LOVED the atmosphere! She felt so grown up cooking her own food and having a nicely dressed waiter coming to our...table. We loved the food and the ambiance of the restaurant was perfect for our "fancy" night out. The service was also phenomenal. My husband and I plan to come back for our 15 year anniversary this month. Thank you for a wonderful experience!More

Date of visit: October 2019
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Reviewed August 23, 2020

Melting Pot is more than just a dinner out-it is an experience. The food is excellent as is the service. #ILoveTheMeltingPot

Date of visit: July 2020
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Reviewed January 27, 2020

My husband took me Saturday night before we went to a show at the Fox. The food was good. Our service was good and I am looking forward to going back for another special occasion. My only suggestion is to read the menu carefully. We...had never been and ordered the 4 course, steak lovers. We didn't pay attention to the types of meat. That is the only thing I would change.More

Date of visit: January 2020
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Reviewed January 18, 2020

I always pick The Melting Pot for our special occasions. This was our 10th anniversary & we invited out friends to join us. The food was AMAZING as usual and so was the service. We enjoyed loaded potato cheese, meats of all kinds— yummy lobster—...and the chocolate was sinful. Thank you Kennesaw Melting Pot for another fabulous anniversary! The service, the food, and the atmosphere is always top notch. I can’t wait to come back. #ILoveTheMeltingPotMore

Date of visit: January 2020
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Reviewed January 6, 2020 via mobile

I made these reservations for my birthday and for my mom as she flew in to ATL that day and I hadn’t seen her in 1 yr. The restaurant knew this, my husband even got up multiple times from our table to ask about the...bday balloon package that they offered and I never received. Dishes were rarely bused off table between courses and waiter was hard to find. I was embarrassed by the service that I got up myself to find the manager. Instead hostess told the assistant manager, told her the problem, she said she was aware of some issues because earlier she had spoke to my husband. Assistant manager Never came to our table, as we were leaving I asked for the assistant manager but she had already gone home for the night. I never got my birthday balloons, my guests were irritated, I was sad and embarrassed..honestly I wish I had never decided to dine here. I hate this happened because I really was a fan of this restaurant chain.More

Date of visit: December 2019
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Reviewed December 23, 2019

Was seated promptly. Waited a good bit before we had a server. She wasn't very organized. Never asked if we needed more drinks (refills). Circled around infrequently. When she lowered our tray of food, her face touched our fruit. I asked for a replacement. Never...got it. Food was fine, service was definitely lacking. Spoke with manager, she wasn’t very apologetic or phased by our feedback. Guess they don’t need our business!More

Date of visit: December 2019
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Reviewed December 8, 2019 via mobile

Very nice restaurant. The servers were very helpful in explaining the menu options. Make sure you a lot yourself plenty of time if you get the 4-course meal. We almost missed our show at the Fox and we allotted 2 hours.

Date of visit: December 2019
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Reviewed December 4, 2019 via mobile

The last time I dined in a Melting Pot, it was 2005 in Philadelphia. Excited to see that there was one in Atlanta, eager to introduce my 8-year old to the fun of fondue. This Atlanta location did not disappoint. It's an appropriately pricy dinner...and worth the cost for a 4-course meal, something we'll keep for special occasions. The restaurant was clean, staff was attentive and friendly.More

Date of visit: December 2019
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Reviewed October 31, 2019

We went for a pre-theater dinner and barely made the show though we arrived two hours before and made it clear we had to leave at a certain time. We ended up just taking a bit or two of dessert and rushing out. Our waiter...was a nice guy but both our drink orders were wrong as was our food order. He explained that they didn't have a real bartender just a server making drinks. He did comp one of the drinks but we were finished with the first course before we got the right drinks. No manager ever checked on us and a bored hostess at the front desk didn't look up from her phone as she said have a nice night. It just seemed like a tired, corporate place with no one that cared. We won't be back and that is too bad since we used to enjoy dinner here.More

Date of visit: October 2019
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Reviewed October 27, 2019

If you are planning to go see a show at the Fox Theater, don't choose this restaurant. We had reservations, arrived early, placed our order by 5:30, and were not brought our main course until 7:10. When we explained we couldn't stay and eat because...we absolutely had to leave for the Fox Theater by 7:15 to make our 7:30 show (something we mentioned in our reservation and the second we were seated and every time the server dropped by to give us refills and apologize for the kitchen being backed up), they took 15 minutes to bring us our check. We spent that 15 minutes stressing the hell out, contemplating walking, and trying to flag down every staff member who passed by. Nothing worked, and we missed the first portion of the show. The Melting Pot had been, prior to this, my favorite restaurant. I don't live near one, so it's a rare and special treat. The Broadway was one I'd been waiting to come to Atlanta for years. We came from 2 hours away. We had friends and family there from out of town. We'd budgeted and scrimped and saved to make this night happen, and when I called the restaurant the next day, they said I should have asked for a manager on my way out because they could have done something about it then, but since it was LAST night, there wasn't really anything they could do. Here's the thing. I didn't ask them to DO anything. I'm not trying to get anyone in trouble, I'm not trying to get a refund on my appetizers or asking to be comped for the tickets, I just wanted to make the manager or corporate or whoever aware of how the situation was handled so the next person doesn't miss part of the show. I know short staffing intentionally is the new trend in management, and people need to speak up. It's not right that my waiter busted his ass off that night and lost a table because they didn't have enough people to handle a fairly predictable crowd. (They ran a promotion based on the show for heaven's sake. It required reservations so they knew exactly how many people they needed to be prepared for.) It's not right that whoever was running the kitchen was so overwhelmed that a course which requires the customers to cook the food for themselves was backed up by 90 minutes. And it's not fair that we missed a chunk of our show because there wasn't a protocol in place for handling the problem they created with a combination of marketing to draw people in and short staffing to maximize profit. If you want to make it to your show on time, get dinner somewhere else.More

Date of visit: October 2019
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Questions & Answers
Ask a question
ccampbell2612
August 15, 2018|
Answer
Response from MeltingPotAtl | Property representative |
There is valet parking available on the corner of 4th and Peachtree Street for a flat fee of $5 per car
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Y5459WHlindaj
September 19, 2016|
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Response from Carmen H | Reviewed this property |
I dined with a party of 6 adults, one child and we were very comfortably seated at a table (which could have accommodated 2 more). Their booths are roomy, but not sure they would accommodate 9. I feel sure they would do... More
1
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LHP_91
September 16, 2015|
Answer
Response from MeltingPotAtl | Property representative |
Certainly! Dessert only reservations and availability vary by location. Please call the location of your choice and a member of the management team will be happy to assist you and advise. We look forward to the... More
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