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Does this restaurant offer table service?YesNoUnsure
Can a vegetarian person get a good meal at this restaurant?YesNoUnsure
Can a vegan person get a good meal at this restaurant?YesNoUnsure
Does the restaurant have an accessible-height sink in the bathroom?YesNoUnsure
Does the restaurant have fixed grab bars for the toilets in the bathroom?YesNoUnsure
Does the restaurant have wide clearance into the bathroom for guests with mobility restrictions?YesNoUnsure
Does this restaurant offer large print menus for guests with visual impairments?YesNoUnsure
Does this restaurant offer an accessible route through the dining areas for guests with mobility, hearing, or visual impairments? This route should be well-lit, free of obstructions, and step-free.YesNoUnsure
Does this restaurant have visual emergency systems to accommodate guests with hearing impairments?YesNoUnsure
Firebirds Wood Fired Grill is an American Restaurant and Steakhouse serving authentic wood-fired steaks, seafood, specialty cocktails and select wines. Join us for Happy Hour at the FIREBAR® or on the patio for drink specials and bar bites. We offer top-notch service and upscale dining at a modest price. Reserve Your Table with us today.
All reviews steak prime rib salad coconut shrimp creme brûlée baby back ribs onion rings mashed potatoes chicken wings short pump nice atmosphere great food and service the noise level server tender appetizers
Firebirds is the place to go for so many reasons. After work for happy hour with a good selection of small plates. Try the bar for an extensive selection of wines, beers and mixed drinks. The dinning room menu has all the options you can...More
I am really upset with the waitress our group had tonight. The food was good and the bar staff was great. There was a group of 8 of us for dinner and I ordered a glass of cabernet with dinner. The bill came and my...More
Date of visit: November 2018
Firebirdsgrill, Guest Relations Manager at Firebirds Wood Fired Grill, responded to this reviewResponded November 9, 2018
Thank you for taking the time to bring this to our attention a our Richmond location at the Short Pump Town Center. I was happy to read you enjoyed your food but I'm terribly disappointed to hear that you had this experience with...More
We ate here in a group of seven, and we were seated almost immediately at our reservation time. Our food and drinks were excellent, even exceeding our expectations. However, our service was average at best. It wasn't due to lack of effort, but rather just...More
The steaks were ok but nothing special. The interior decoration is nice but the place smells bad due to insufficient aeration. Service is good. Overall medium experienceMore
Date of visit: November 2018
1 Thank manolisk325
Firebirdsgrill, Guest Relations Manager at Firebirds Wood Fired Grill, responded to this reviewResponded November 5, 2018
Thank you for taking the time to write about your recent experience at our Richmond location in Short Pump Town Center. We're so sorry to hear that you did not receive the quality food we aim to deliver and are known for with...More
We come to Firebirds quite often, the service is always excellent as it was this time. Victor M with our waiter and didn't miss a beat.
We started off a by ordering an oder of The Onion rings to share.
For a main entrees ,between...More
What an amazing evening!! So many things to boast about!!
1. Awesome corner booth for our family dinner!
2. Spectacular server named Victor!
3. Scrumptious Oscar filet mignon!
4. I could have made a meal out of the Brussel sprouts salad and delicious asparagus!
The onion rings and the burgers were good, but they were cold and took forever to get them. The break was good. The staff was not overly friendly especially since we had to wait so long!! Other people that came in after us got their...More
Date of visit: March 2018
Firebirdsgrill, Guest Relations Manager at Firebirds Wood Fired Grill, responded to this reviewResponded August 30, 2018
Thank you for providing feedback regarding your recent visit with us at our Richmond Short Pump location. I'm happy to hear you enjoyed the Ranch Rings and your burger but I'm disappointed you did not experience the speed of service we aim to...More
This was an unplanned evening meal...we had finished a project at home and decided to try something close by but new to us. Firebirds Wood Fired Grill is a 45 location chain out of North Carolina, and has been at the Short Pump Town Center...More
Date of visit: August 2018
Firebirdsgrill, Guest Relations Manager at Firebirds Wood Fired Grill, responded to this reviewResponded August 29, 2018
Thank you for taking the time to write about your first experience at our Richmond Short Pump location. I'm happy to hear you experienced great service from Tina but I'm disappointed to hear that you did not receive the quality food we aim...More
Response from Firebirdsgrill | Property representative |
Joseph M, Thank you for inquiring. We have several options for vegetarians and we have a gluten free menu available. Our Chef would be happy to accommodate any dietary needs. We are able to accommodate 8-11 guests, please... More
Joseph M, Thank you for inquiring. We have several options for vegetarians and we have a gluten free menu available. Our Chef would be happy to accommodate any dietary needs. We are able to accommodate 8-11 guests, please be sure to go online to make a reservation and view our menu's or call the restaurant for a reservation. Thank you
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