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Ratings and reviews

#1,047 of 1,083 Restaurants in Richmond
RATINGS
Food
Service
Value

Details

CUISINES
Mexican
Meals
Lunch, Dinner
FEATURES
Seating, Takeout, Wheelchair Accessible, Table Service
Reviews (18)
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LanguageEnglish
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Reviewed May 27, 2019

Had chicken taco salad which was not as good as last time we ate there. One of us ordered no beans and they both had no beans. A small amount of chicken, lots of lettuce and tomato and a small amount of sour cream on...top. No guacamole even though I asked. We sat outside and the tables had not been cleaned (not just outside dirt but food spills). Server never came back to see if we needed anything else and we had to go inside to get our check.More

Date of visit: May 2019
Helpful?1  
Reviewed February 1, 2019 via mobile

Went for simple dinner and it was horrible. Lobby in disrepair and dirty. Limited menu and bad service, Frozen Margaritas were horrible and we sent them back and went without.. how does a Mexican restaurant NOT know how to make a Margarita?!?! Music in dining...room combined with other band music from bar for a very unpleasant noise through dinner! We couldn’t wait to leave!! Nuevo Mexico used to be good but now it is just a run down bar!More

Date of visit: February 2019
Helpful?1  
Reviewed August 13, 2018

We had not eaten here before, but wanted to try it, and opted for take-out. The carnitas tapatias were excellent with lots of roasted pork and a really flavorful sauce. The enchiladas supreme were also very tasty, and my wife liked the bean best. The...chips were fresh, the salsa was not up to par and not very flavorful. I would definitely have the carnitas again.More

Date of visit: July 2018
Helpful?1  
Reviewed July 9, 2018 via mobile

It was not busy, not full so no reason why it would take almost 15 minutes before waiter showed up. He was not presentable, t shirt looked dirty, like he cut grass or worked on his car before work. It took more than 10 minutes...to get our waters and teas. He finally came back to take our order which took almost 20 minutes to deliver. It was not a complicated order either. He never followed up to see if we needed anything else. He was confused about the cash we gave him for our bill, including a tip that I did think he had earned. Food was delicious but service was very disappointing.More

Date of visit: July 2018
Helpful?1  
Reviewed April 28, 2018 via mobile

Really liked the choices for vegetarian food. We had the loco burrito and the veggie Yucatán. The veggies were grilled and not over cooked with the sweet peppers crunchy. Excellent service and I liked the salsa.

Date of visit: April 2018
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Reviewed April 14, 2018

We left after a few minutes. Our waiter had open sores, uncovered, all over his left arm. His hands were filthy and I think he was hung over. Synapses did not seem to be firing. I was so afraid of catching something we left after...a few sips of our drinks.More

Date of visit: April 2018
Helpful?1  
Reviewed March 11, 2018 via mobile

Sad to say this follow up visit was bad used to be a good place but not this time. Service was terrible training staff with little supervision 30 minutes to serve us folks walked out of the restaurant saying they couldn’t wait not a happy...situation. Food was not good shrimp fajitas were over cooked and had six rubbery shrimp with over cooked peppers and onions shame. Beef tacos were beyond burnt really looked bad and equally over cooked. Attention to detail gone service poor food bad conclusion we will NOT return ever !!!More

Date of visit: March 2018
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Reviewed January 23, 2018 via mobile

We had a very happy family meal Taco Tuesday is always a winner. Service was very good quick and efficient. Love the margaritas always good. It is our local on the doorstep. They have a bar as well which is open for happy hour but...no one under 21 in the bar. The restaurant is very family friendly. Good parking and you can order delivery with Uber eats. No frills but a great family informal placeMore

Date of visit: January 2018
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Reviewed August 11, 2017 via mobile

Fine. A bit americanized. Not the typical 100 option Mexican menu. 15-20% more than the cheap places, due to its location. Good outdoor seating, good place to go in a snowstorm.

Date of visit: June 2017
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Reviewed March 6, 2017

We had eaten here once before. Everything took forever. We had brought our daughter and grandson. The food was ok. My husband and I decided to give it another chance. We went back 2 months later. We were seated quickly. However, after 20 minutes we...still did not have chips, water, nothing. The male waiter would come near our table, but would not acknowledge us. The restaurant was not busy at all. We decided to leave. As we were exiting, we saw the same waiter hanging out up front with the hostess.More

Date of visit: December 2016
Helpful?1  
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Frequently Asked Questions about Nuevo Mexico Restaurante

Yes, Nuevo Mexico Restaurante offers takeout services.

Nuevo Mexico Restaurante is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 2.5
  • Service: 2.5
  • Value: 2.5