We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Italian, Pizza
Special Diets
Vegetarian Friendly
Meals
Dinner, Lunch
View all details
meals, features, about
Reviews (25)
Filter reviews
25 results
Traveler rating
12
3
8
0
2
Traveler type
Time of year
LanguageEnglish
Traveler rating
12
3
8
0
2
See what travelers are saying:
Selected filters
FilterEnglish
Updating list...
Reviewed December 4, 2020

I ordered 2 pizzas online from their website. I received a confirmation email immediately at 5:38pm stating they would be delivered in 60 minutes. At 7:15pm I called to check on the status of our delivery and was told the delivery driver was out with...them and they should arrive soon. At 8:00pm I called again to inquire. This time I was told there had been a problem with their deliveries and the owner was out right then bringing me the order. At 9:00pm I called to cancel the order and have the charge removed from my card—and was asked if I wanted to speak to the owner. Now, wait a minute, he was supposed to be out delivering my pizzas! He got on the phone and told me the order had never been given to the kitchen. Which story is true? Who knows?! I just know we’ll never order from here again.More

Date of visit: December 2020
Helpful?1  
Reviewed November 27, 2019

The food here is better than average but there was a problem with gnats or fruit flies last Monday evening. There ended up being four of these little critters in a beer by the time we finished eating and leaving. Don’t really enjoy swatting at...critters to keep them off food and drink while we’re dining. We mentioned it to the waitress, and she said someone is coming next week to eradicate the problem. Otherwise, a good place to eat usually.More

Date of visit: November 2019
Helpful?
Reviewed July 3, 2019 via mobile

We ordered two large pizzas for delivery. One was 1/2 cheese & 1/2 pepperoni. It was very good. I was disappointed that it was very difficult to order a pizza that was 1/2 vegetarian and 1/2 Italian sausage, green pepper and bacon. We ended up...with roasted vegetables on the entire pizza, with sausage & bacon added to 1/2. Disappointed the Italian sausage was in thin slices, like pepperoni, versus part of a sausage link.More

Date of visit: July 2019
Helpful?
Reviewed January 22, 2019

We went for dinner and the food was really good. It's open late and during weekends, which not a lot of places there seemed to be. Our waitress was really nice. We'd definitely recommend giving it a try.

Date of visit: January 2019
Helpful?2  
Reviewed August 13, 2018

There was a time when I would have given it 5 stars as it was our go to place for many years but the service has really gone down hill the last few times we were there. Different wait staff each time we go. We...ordered in a timely fashion but our food never came out. Waitress kept taking plates to a table of four and never said a word as she walked by with their orders. We tried to be patient but after 30 minutes we told her we were leaving. She said he was starting to prepare it then. We said no thanks and left. Had someone at least come over and apologized it would have improved the situation but instead the staff was just standing around doing nothing as they weren't that busy. Our order was just a sandwich and a salad-how difficult is that? and with only 4 tables were occupied? Food is very good but they are in need of a steady well trained staff like they used to have. Staff has ruined it for me. I will not return.More

Date of visit: August 2018
Helpful?
Reviewed November 25, 2017 via mobile

We have had pizza here twice - once takeout (they also deliver) and once in the restaurant. The pizza is phenomenal- we had the vegetarian which had a white garlic sauce and the eggplant parmesan. Both were absolutely fantastic - piping hot, thin crispy crust,...perfectly seasoned. They have an extensive menu but we haven’t gotten past the pizza!More

Date of visit: November 2017
Helpful?
Reviewed August 8, 2017 via mobile

My wife and I used to frequent Ariana's on a weekly to monthly basis. Unfortunately all the good staff are gone, and the service now, is below par. I understand that with time, the current staff could improve, but it's been a while and they're...still no improvement, so if you're in the area, go somewhere elseMore

Date of visit: June 2017
Helpful?
Reviewed July 30, 2017

Had never been here before, menu has large amounts of items. Service was a little slow overall, ordering and then getting the check, food came out in a timely manner. Disappointed about the lack of domestic beer options and overall beer options in general. Food...was good, meal portions were bigger than needed, would have liked to have a small plate option, pizza by the slice on menu but none available.More

Date of visit: July 2017
Helpful?
Reviewed July 24, 2017 via mobile

Ariana's got a 4 rating because of the pizza which was pretty tasty! The service wasn't the best! If you want a good pizza this is a good place to go!

Date of visit: July 2017
Helpful?
Reviewed July 13, 2017

My wife and I are cost-conscious seniors and we love Italian food. We had a great meal at this place. The service was good, and I was delighted that our hot food dishes were hot when served. The decor is not sophisticated. The bathroom was...spotless, the service quick, the table and floor underneath the table were clean, and in all I encourage others to visit.More

Date of visit: July 2017
Helpful?
View more reviews
Best nearby
Best nearby hotelsSee all
Super 8 by Wyndham Richmond/Chamberlayne Rd
490 reviews
1.29 miles away
Quality Inn Central
278 reviews
1.70 miles away
Rodeway Inn Central
1 review
1.71 miles away
Holiday Inn Express Richmond - Midtown, an IHG hotel
31 reviews
1.81 miles away
Best nearby restaurantsSee all
Roy's Big Burger
16 reviews
.03 miles away
Dot's Back Inn
270 reviews
.85 miles away
The Mill on MacArthur
103 reviews
.90 miles away
Hobnob
29 reviews
.86 miles away
Best nearby attractionsSee all
Lewis Ginter Botanical Garden
1,594 reviews
1.38 miles away
The Diamond
108 reviews
1.91 miles away
Strangeways Brewing
72 reviews
1.34 miles away
Veil Brewing Co.
49 reviews
2.25 miles away
Questions & Answers
Get quick answers from Arianna's Italian Grill staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about Arianna's Italian Grill

Yes, Arianna's Italian Grill offers takeout services.

Yes, Arianna's Italian Grill offers delivery services.

Arianna's Italian Grill is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 3.5
  • Value: 4