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RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Chinese, Asian
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
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meals, features
Reviews (57)
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24
16
9
2
6
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Time of year
LanguageEnglish
Traveler rating
24
16
9
2
6
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Reviewed August 4, 2022 via mobile

Nice, open decor with exceptional service. Nice menu with spicy items clearly marked. Even though the restaurant was busy, our orders were prepared promptly and were delicious. Ample parking.

Date of visit: August 2022
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Reviewed February 21, 2022 via mobile

Presentation was nice, the fried rice was excellent, and the won ton soup and crunchy noodles were very good. My husband was pleased with his spicy General Tso's chicken, and our granddaughter with her pork lo mein. My cashew shrimp was loaded with shrimp but...had no flavor. I've never had this dish without some kind of sauce added. It was just a pile of shrimp and celery with some cashews and a few strips of carrot. I'll try something different next time. The waiters were helpful and very pleasant.More

Date of visit: February 2022
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Reviewed August 3, 2021

This used to be our "go to" place in the area, but the food is not what it used to be. The last few times it's just been okay but not worth the money. Our last order was pick up for dinner, and I specifically...asked for one dish to be "not spicy," but when I opened it at home, no one could eat it. It was so incredibly hot and spicy that it was almost like the cook went overboard with the heat. The whole dish ended up in the trash. This will probably be our last order, and it's a shame because the food used to be excellent.More

Date of visit: August 2021
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Reviewed June 10, 2021

When I grew up in RVA (decades ago), there wasn't ANYTHING like Yen Ching. Very good food. I had sesame shrimp and it was delicious. Service was a bit rough, but I think they just aren't at full staff yet (pandemic). But it's a lovely...atmosphere and really good foodMore

Date of visit: May 2021
Helpful?1  
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Reviewed September 27, 2020

I ordered twice cooked pork or hot pork. They gave me beef and no pork! Disgusting! I can't eat red meat, just pork. Never again will I deal with this nonsense Don't order delivery because how do you Express your issues?

Date of visit: September 2020
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Reviewed May 4, 2020

Internet order for pick-up. Did look nice inside. Kind of standard. Could have been better if we were allowed to dine inside. Ready in a timely fashion.

Date of visit: April 2020
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Reviewed February 17, 2020

I've eaten at their other locations (Hull St., Midlothian Tnpk.) on multiple occasions for last 3 decades. It was always competent and instantly recognizable Chinese version of comfort food that I've come to appreciate. At the West Broad location, the food was just TERRIBLE. It...looked and tasted nothing like what we had at their other locations. Every single dish we ordered was bad except for one, Hunan shrimp and it was just OK. They gave us Sichuan beef when we ordered Hunan beef. And it was lacking vegetables that usually come with Sichuan beef. Their Mongolian beef was unrecognizable and flavorless. Their signature Yen Ching soup was also awful, nothing like their counterpart at other locations. Hot and sour soup was very bland and didn't have that rich brown color. Mapo tofu was watery and bland, utterly lacking in any hint of spice, with cosistency more like a soup. Sesame chicken was soggy and also bland. They did not even include any utensils in our carrryout order. This was by far the worst Chinese carryout ever. The hack that cooks food at this location should be fired for masquerading as a chef. Either that or their real chef was out with illness that day.More

Date of visit: February 2020
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Reviewed February 16, 2020 via mobile

We ordered carry out for 5. Food was ok. Not great,not terrible. Just ok. Quantity of food was very good but we all agreed that it was kind of bland. It definitely lacked seasoning. We ordered 1 white rice and 5 fried rice. When we...got our order home we only had 1 fried and 1white rice. Overall not impressed at all with the flavor of the food. Probably would not go back.More

Date of visit: February 2020
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Reviewed November 6, 2019

We always have found the food to be delicious, no matter what we've ordered. Our family favorite is the Crispy Chicken from the dinner menu. Their service has always been very attentive. We've had many family dinners there, marking birthdays, anniversaries, and graduations.

Date of visit: November 2019
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Reviewed January 15, 2019

I love eating there. No matter what I order it is always outstanding. My favorite meal is Double Happiness. I always have some to take home and eat the next day. I also love their Hone crispy Chicken.

Date of visit: October 2018
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Reviewed July 28, 2018

The first time I went there I ordered hot tea. It was derived hot and perfect (not weak like some places). Then we ordered white meat chicken chow mien. Awesome! Each time we get the same thing but we also get a bunch of soups...and sides. We always come back for more. Our only complaint would be the volcano drink - too sugary and wrong ratio of flavors. Great ambiance.More

Date of visit: July 2018
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Reviewed March 22, 2018 via mobile

Best Asian food around, very flavorful. Our waiter wasn't very attentive, but food was hot and very tasty. Would recommend.the atmosphere is beautiful.

Date of visit: March 2018
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Reviewed October 11, 2017

Decent food and reliable. Except, when my delivery order got screwed up and never came I was told it was on the way. After another call, told it wasn’t coming. So, mistakes happen. That’s understood. When I told the manager, he said ‘no problem’ give...me your credit card number and I’ll replace the order. Really! After a 2 hour wait, you want me to drop $40 on a meal that cost you $2.50? Business must be real goodMore

Date of visit: October 2017
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Reviewed September 8, 2017

We were there on one important occasion. I have decided to go there by reading reviews but somehow I am not satisfied that much. 3/5 would be my rating. We ordered Crispy Honey Chicken, Five Taste Chicken, Lemon Chicken, Lo Mein, Chicken Fried Rice with...hot and sour soup. They claim five taste chicken is their specialty but it was just chicken breast chunk in honey/bbq sauce. Everything was okay, not great in taste. The server was very rude to us. We asked do you have coke, he replied in one word-‘Pepsi’. Again, we asked do u have coke, he again replied- ‘Pepsi’. Dude tell us we don’t keep coke, why you are confusing us. Even while taking orders he was straight to point, not even suggesting us what’s good here.More

Date of visit: September 2017
Helpful?2  
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Reviewed September 3, 2017 via mobile

You really can't go wrong with this west end restaurant . It's been a local favorite for years . It's clean and comfortable .The food is consistently great and the service exemplary. We like the Hunan Chicken and order it often . Over the years...we have tried many items on the menu and have never been disappointed . Eat in our take out Yen Ching is among the best if not the best Chinese restaurant in The area.More

Date of visit: September 2017
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YEN CHING, Richmond - 9033 W Broad St Ste I - Photos & Restaurant Reviews - Order Online Food Delivery - Tripadvisor

Frequently Asked Questions about Yen Ching

Yes, Yen Ching offers takeout services.

Yes, Yen Ching offers delivery services.

Yen Ching is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4