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The Melting Pot

#241 of 1,280 Restaurants in Richmond
Certificate of Excellence
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9704 Gayton Rd, Richmond, VA 23238-4907 (Gaskins Road)
+1 804-741-3120
5:00 pm - 11:00 pm
Closed now
All hours
Sun 4:00 pm - 9:00 pm
Mon - Thu 5:00 pm - 10:00 pm
Fri 5:00 pm - 11:00 pm
Sat 4:00 pm - 11:00 pm
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70 Reviews from our TripAdvisor Community

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Showing 70: English reviews
1 review
2 of 5 stars Reviewed May 16, 2016 via mobile

We have visited various Melting Pots throughout the past 15 years. We love the special occasion feel and love enjoying time with family and friends over a meal like theirs. Our last visit just wasn't the same as in years past. The fondue came already made while taking away from the novelty of cooking at your table and the bread... More 

Thank Liz G
Chad H, Manager at The Melting Pot, responded to this review

Liz, thank you for being a loyal guest of The Melting Pot for the last 15 years. It truly is an experience like no other and a time to settle in, not just for a meal, but for an experience among friends and family. Although we have made some operational changes to streamline the process and give guests the option... More 

Hingham, Massachusetts
Level Contributor
71 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
1 of 5 stars Reviewed April 19, 2016 via mobile

The hostess and waitstaff were friendly and attentive. The atmosphere is sooooo depressing and dark with tall booths and the smell of boiling bourgignonne. Pay no attention to the TA cover pictures:). So complicated w the multiple forks and sauces...which u must use after you BOIL/ruin what might have been good meat. The place was fairly busy so they must... More 

Thank HinghamPonch
Level Contributor
118 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 16, 2016 via mobile

We decided to have our date night dinner here (it's been about 4 years since our last visit) and we are so glad we did! Several things had changed since our last visit so our server gave us the run down on how things work, cooking times, etc. We went with the spinach and artichoke cheese to start...so good! We... More 

Thank Kelly V
Chad H, Owner at The Melting Pot, responded to this review

Thank you so much for this excellent review, Kelly! I'm so glad you visited us after a 4 year hiatus! Let's not let too much time pass until we see you again! I will share your positive comments with Alyssa, I'm sure she will be delighted to hear she made it a great date night! More 

Richmond, Virginia
Level Contributor
14 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 13, 2016 via mobile

Awesome experience, waiter very helpful and friendly, as was all the staff. Not crazy about some of the cheeses, but the rest of the food was fantastic. It's was a food adventure to have fun with family and friends!!! Great place..😃

Thank julietsaffold
Chad H, Owner at The Melting Pot, responded to this review

Thank you for the excellent review, Juliet! I'm so glad you had an awesome experience. Food adventure is a great description for the experience that we provide. Make sure you are apart of the Club Fondue by clicking "Get Emails" on our website. That way you can know about all of our promotions and events! We look forward to your... More 

Richmond, Virginia
Level Contributor
77 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 15, 2016

We were seated on the left as you come in and I do not like that location as well as the seats on the right. It is less private and certainly less romantic if you are looking for a romantic dinner. The food was very good and the wait staff was personable and efficient. Our cheese fondue (the new one... More 

Thank yesreally
Chad H, Owner at The Melting Pot, responded to this review

Thank you for taking the time to submit this review. Let's make sure you get a more romantic table on your next visit. Please just inform the host when making your reservation and we will accommodate. And, I can understand that eating out gets expensive, however, we do offer promotions that we advertise in both Facebook and through our Club... More 

Glen Allen, Virginia
Level Contributor
453 reviews
300 restaurant reviews
common_n_restaurant_reviews_1bd8 181 helpful votes
2 of 5 stars Reviewed February 15, 2016

My wife received The Melting Pot gift certificate for Christmas. We decided to use it for an early Valentine's Day dinner the Thursday before Valentine's Day. We made a reservation a few weeks in advance and we were seated shortly after we arrived (we also had our five year old daughter and three year old son with us). We immediately... More 

1 Thank kandkwed
Chad H, Owner at The Melting Pot, responded to this review

Thank you for paying us a visit to celebrate your Valentine's Day with your family. I am very sorry to hear that you did not enjoy the fondue experience as we hoped you would have. Sharing your feedback with the travel community is always appreciated, so thank you for taking the time to do so. We have consistently been rated... More 

Richmond, Virginia
Level Contributor
90 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 21, 2015

My wife and I visit often ,so we still order the old big night out 4 course meal. We last visited on a Saturday and was surprised how they recently changed to pre prepping the cheese in back. What makes it unique is seeing the cheese beer, garlic and scallions being mixed. Love the cheese so we requested extra dippers.... More 

Thank Kris N
Chad H, Owner at The Melting Pot, responded to this review

Thank you for this thorough review! Great tips for diners! You are right about the cheesecake with the chocolate, it really is heaven! Thank you for being a frequent and loyal guest of ours! We really value your business! Happy Holidays! More 

Richmond, Virginia
Level Contributor
59 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 6, 2015

Took my daughter, her friend and her mom to The Melting Pot after Cotillion. They had never been there before so it was a fun experience and they definitely enjoyed it more than Cotillion. We had the milk chocolate dessert and after the first plate was done, asked for more fruit....the fruit is definitely better than the rice krispy treats,... More 

Thank Just_a_normal_mom
Chad H, Manager at The Melting Pot, responded to this review

Thank you for sharing your experience! Glad you enjoyed the chocolate fondue! We are great for a quick cheese and chocolate fondue, birthday and anniversary celebrations, as well as groups large and small! Hope to see you back again over the holiday season! More 

Level Contributor
29 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 4, 2015

We usually get the four course meal and end up very full by the time we leave. The good part is, the staff does not rush you to finish, so you have plenty of time between courses. A manager always stops by to check on you, which is a nice touch. All of the options are fresh and delicious.

Thank Newkentmom
Richmond, Virginia
Level Contributor
22 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 28, 2015

This was the most wonderful and different dining experience we have ever had.the atmosphere was incredible was perfect for couples and families alike. The food was an amazing experience all to itself and the service was beyond compare. do yourself a favor and try something exotic you won't regret it.

Thank Campbell H

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
    4.5 of 5 stars
Average prices
$14 - $45
Swiss, American, French, European
Dinner, Drinks
Restaurant features
Seating, Waitstaff, Parking Available, Free Off-Street Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Reservations
Dining Style
Casual Elegant
Good for
Romantic, Large groups
Open Hours
4:00 pm - 9:00 pm
5:00 pm - 10:00 pm
5:00 pm - 10:00 pm
5:00 pm - 10:00 pm
5:00 pm - 10:00 pm
5:00 pm - 11:00 pm
4:00 pm - 11:00 pm
Location and Contact Information
  • Address: 9704 Gayton Rd, Richmond, VA 23238-4907
    (Gaskins Road)
  • Location: United States  >  Virginia (VA)  >  Richmond
  • Phone Number: +1 804-741-3120
The Melting Pot, a fondue restaurant, offers an extraordinary dining experience that you won't find at any other restaurant. Here, you'll discover all the ingredients to a perfect evening, including a relaxed atmosphere, private tables, attentive service, an award winning wine list & fabulous four-course fondue dinners. No matter what the occasion, from a romantic date to a get-together with friends, meetings or large groups, The Melting Pot always hits the spot. The Melting Pot offers the highest quality fresh ingredients, a variety of cooking styles, unique sauces & your favorite chocolate fondue desserts. To highlight your meal we also offer over 450 wines with a Wine Manager on premise. Make reservations today & come dip into something different.

Questions & Answers

Questions? Get answers from The Melting Pot staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?