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Plaza Azteca

Is this your business?
$$ - $$$Mexican,
12020 W Broad St, Richmond, VA 23233-7689
+1 804-360-7439
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  • Excellent22%
  • Very good36%
  • Average21%
  • Poor14%
  • Terrible7%
Travelers talk about
“guacamole” (7 reviews)
“mexican food” (6 reviews)
Closed Now
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Mexican, Southwestern
$$ - $$$
12020 W Broad St, Richmond, VA 23233-7689
All Details
Write a ReviewReviews (57)
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1 - 10 of 57 reviews

Reviewed 3 weeks ago via mobile

We stopped here in a whim after poor service at a different restaurant. All the food was excellent as was the service. Guacamole is made table side and it's a huge bowl. I ordered the Cordon Blue Mexicana just because it sounded different (see photo...More

Thank visionsindigital
Reviewed November 4, 2017

We had two grandsons (HS & Middle School) for the night and asked them where we could take them for dinner. First choice for both was this location of Plaza Azteca. The look of it is nice, i.e., a very typical Mexican restaurant. The service...More

Thank urbanguy
Reviewed September 26, 2017

Family likes to go here often. Candidly, food is average to a little above, but convenient and good enough. Please note: for takeout ALWAYS check each item. 90% of time, really - 90%, the order is incorrect in some way. Not sure why it's so...More

Reviewed September 8, 2017

This was the first time at this location but I have eaten at several of these chains. This restaurant was clean and the service was prompt and friendly. Food was just as expected.

Thank Terri W
Reviewed September 2, 2017

I have been here a few times thinking it's going to get better, but it just never does. The servers are robotic and unfriendly, you can't find sweetnlow on any tables for your tea, and the dishes all have a strange cheap-cheese taste. My kids...More

Thank Jackie A
Reviewed August 29, 2017

The place is fairly fancy but the food is nothing too special. We have had better Mexican food for less money many times.

Thank BornTooLoose
Reviewed August 17, 2017

We have enjoyed Plaza Azteca a few times. The last time I went however, I noticed that many of the tables needed to be cleared and the staff was not moving very quickly. The food is good and the portions are big. But, since I...More

Thank Micky O
Reviewed March 10, 2017 via mobile

When we first went to plaza azteca we loved it. Fresh tasty Mexican. But our last few visits have been quite average. Too bad. Fajitas are still good but other fare lost it fresh edge. Please bring back the special food

Thank macellucci
Reviewed February 20, 2017

We were staying at the Hilton next door for an anniversary trip. We walked over for a drink and snack in the outdoor patio since it was a beautiful day. We ordered the large Margarita, a Merlot and some Guacamole that is made fresh in...More

Thank TreeserReeser
Reviewed February 10, 2017 via mobile

We went for a family dinner. The restaurant was busy, but not packed. Our waitress came after a wait and disappeared for 20 minutes before our drinks were brought. Every time she came to the table, she would place the item and dash away. Our...More

Thank CindyW84
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Restaurant Details

Rating summary
  • Food
  • Value
Mexican, Southwestern
Dinner, Lunch
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Families with children
Open Hours
11:00 AM - 9:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 11:30 PM
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: 12020 W Broad St, Richmond, VA 23233-7689
  • Location: United States  >  Virginia (VA)  >  Richmond
  • Phone Number: +1 804-360-7439
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