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The Boathouse at Rocketts Landing

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Thu, 10/29
8:00 PM
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The Boathouse at Rocketts Landing has brought award-winning dining to the banks of the James River. The restaurant occupies the top floor of the recently restored Power Plant building, which once provided electricity for Richmond’s fleet of trolley cars. The Boathouse at Rocketts Landing specializes in seafood as well as its signature wood-stone oven flatbreads. With indoor and outdoor dining, offering stunning views of the river and city skyline, The Boathouse at Rocketts Landing promises a truly one-of-a-kind, waterside dining experience never before available in Richmond.
$15 - $40
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Lunch, Dinner, Brunch, Drinks
American, Seafood
Reservations, Outdoor Seating, Private Dining, Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service, Waterfront, Gift Cards Available
Reviews (670)
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All reviews brunch crab cakes chicken chesapeake seafood calamari steak hush puppies mashed potatoes salad james river great view of the river city skyline great setting our waiter sit outside an appetizer entrees
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Reviewed September 18, 2020

The Boathouse at Rockett’s Landing has, in the past, had it all: great food, great drinks, the best view, wonderful servers ... Well, they still have great food & drinks, an amazing view and friendly, wonderful servers, BUT their ordering system (dove all on your...cell phone) is THE PITS!! If I wanted that kind of experience, it would’ve been just as good to pick it up and take it home. The restaurant hardly needs humans to serve (which is SO SAD.) They need robots! When I go to a restaurant like this, I want to leave my cell phone in my purse. I want to have conversation and relax. This system is ludicrous. I will not be back to spend $200+ to use my cellphone to reorder beverages, etc. AWFUL.More

Date of visit: September 2020
Reviewed September 16, 2020 via mobile

My wife and daughter joined me for their crab cakes special. The crab cakes were a decent size, filled with large pieces of lump crab meat. My wife and I sandwiches, while my daughter had a platter served with cut corn and green bean medley....As an appetizer, I ordered a half dozen oysters that were very fresh and chilled to perfection. This was definitely a good experience.More

Date of visit: September 2020
Reviewed August 28, 2020 via mobile

Very nice place, good drinks; i tried one of their specials can’t recall the name but of course I took a pic, beautiful view along with good food; Chicken Chesapeake delicious

Date of visit: August 2020
Reviewed August 26, 2020

Poor, ordering system was poor at best we never got food we got charge for ice tea before we order food your third party ordering system pulled a scam code on credit card service was poor we Know why the place was empty we won't...be BackMore

Date of visit: August 2020
KyleHealy, Marketing at The Boathouse at Rocketts Landing, responded to this reviewResponded August 30, 2020

Hello Mr. Edwards, I am sorry the contactless mobile ordering system did not work for you. If you have a question about your bill, please email info@boathouserichmond.com and we will try to make it right.

Reviewed August 19, 2020

We did not have a problem with the online ordering, though it is a bit tedious. It was curious that initially we had three different people visit our table to make sure we understood their system. We were told our waiter would be by, but...he never materialized. So there was no one to ask for recommendations or ask us if we needed anything else. Finally, we asked the 5th person we'd managed to flag down if our waiter was even there. She offered to send him over, but we'd been there 90 minutes and had finished our meal (which included an uninspired piece of sea bass and some average chowder). I understand not using paper menus during this time. I appreciate the contact-less payment method. But if the waitstaff can ask us if we need help with the ordering system, why can't they ask us if they can bring us our drinks or help with recommendations or take our order. This was our first visit, and our last.More

Date of visit: August 2020
KyleHealy, Marketing at The Boathouse at Rocketts Landing, responded to this reviewResponded August 20, 2020

Hello Rey, I am sorry to hear that even while you were open to contactless ordering, the experience fell short for you. You are correct that even with the new system, you should be able to ask for recommendations and expect prompt service. Please know...More

Reviewed August 15, 2020 via mobile

Enjoyed a fantastic anniversary meal with a view. Due to rain, we had to eat inside. The tables were spaced comfortably apart for social distancing. The waitstaff was attentive and explained the touchless ordering system - your phone’s camera reads the QR code which takes...you to the menu. You order each course as you are ready. We loved the lobster, which was cooked to perfection. We lived in New England and are too often disappointed when restaurants overcook seafood. Not at Boathouse! The seafood was flavorful and tenderly treated. We loved the peach and burrata salad, as well as the bananas foster bread pudding. Great meal! Highly recommend.More

Date of visit: August 2020
Reviewed July 21, 2020

After a long stressful day (contractors all over the house, while we were also working from home), I took a beautiful woman to the Boathouse at Rocketts. We did not have a reservation, but it was a Tuesday night in the middle of a heat...wave. We got a spot outside (we wanted outside) and used their touch-less menu from their website (I just used their QR reader) and ordered a nice rum-fruit drink and two straws. Very nice. We ordered the wedge salad and jalapeño corn fritters. The wedge salad was the best I have ever had, made with fresh made blue cheese dressing that was mid and oooo-sooo tasty. The fritters were also a home run! Staff came to see us several times and were very nice and professional. I shall return. Also, one of the best places for sunset.More

Date of visit: July 2020
Reviewed July 4, 2020

Without a reservation we were still able to be seated. The contactless menu was very frustrating, seeing how we needed to place our order for each course (spaced out) and the app told us each time our card was rejected so each time we had...to re-enter our info. It seemed we were on our phone more than being able to enjoy our meal and time together. We did not like that a 20% gratuity was automatically added seeing how they delivered our drinks and food and never once came back around to check to see if we needed anything. Through the app we requested a take out box, which after 5 minutes I stopped a waiter serving a table near us to get one. The food was good yet very overpriced. I'd rather go to a buffet to serve myself than have the lack of service we experienced here.More

Date of visit: July 2020
KyleHealy, Marketing at The Boathouse at Rocketts Landing, responded to this reviewResponded July 7, 2020

Hello, I am sorry our contactless service system didn't work out for you. We have adopted this style of service to uphold best practices outlined in the state reopening guidelines. Eliminating paper menus and allowing guests to order on their own personal mobile device encourages...More

Reviewed June 28, 2020 via mobile

Tried for 30 minutes to use their touch less menu where you are forced to order on line from their webpage. Finally left

Date of visit: June 2020
KyleHealy, Marketing at The Boathouse at Rocketts Landing, responded to this reviewResponded June 29, 2020

Hello, I am sorry to hear that you left without ordering. We are using contactless ordering to follow best practices in the state reopening guidelines, but should have been able to accommodate you even without a smartphone.

Reviewed March 8, 2020 via mobile

Poor customer service, poor management. We stood in line for 30 minutes to get omelettes even after I shared my dad is 80 years old and cannot stand long. There were 8 servers in the kitchen doorway but they said they couldn’t help because they...were servers. 3 omelettes at a time so we couldn’t actually eat together. Waffle grew cold while we waited for omelettes. Mimosa became watery with ice because it came to the table while we were in the line. ManagerMore

Date of visit: March 2020
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Questions & Answers
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April 16, 2018|
AnswerShow all 5 answers
Response from samjamz | Reviewed this property |
Hi Alicat, You are correct. Most of the blue crabs do not come from Maryland. Most of what is left of the Chesapeake blue crab come from the lower Chesapeake in Virginia.
June 11, 2017|
AnswerShow all 11 answers
Response from Tonda3546 | Reviewed this property |
yes, very nice you can eat outside on the water
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