Wah Sang Chinese Restaurant

Wah Sang Chinese Restaurant

Someone from this business manages this listing.
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+1 978-934-9077+ Add website
Hours
Sun
10:00 AM - 1:00 PM
Mon
10:00 AM - 1:00 PM
Tue
10:00 AM - 1:00 PM
Wed
10:00 AM - 1:00 PM
Thu
10:00 AM - 1:00 PM
Fri
10:00 AM - 2:00 PM
Sat
10:00 AM - 2:00 PM
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Ratings and reviews
2.5
2.5 of 5 bubbles

RATINGS
Food
3.0 of 5 bubbles
Service
2.6 of 5 bubbles
Value
3.1 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
CUISINES
Chinese
Meals
Breakfast, Lunch, Dinner
Is this a Chinese restaurant?
About
Wah Sang Chinese restaurant offers authentic and delicious tasting Chinese cuisine in Lowell, MA. Wah Sang's convenient location and affordable prices make our restaurant a natural choice for dine-in and take-out meals in the Lowell community. Our Restaurant is known for its variety of taste as well as high quality fresh ingredients. Come and experience our friendly atmosphere and excellent service.
CUISINES
Chinese
Meals
Breakfast, Lunch, Dinner
2.5
2.5 of 5 bubbles13 reviews
Excellent
1
Very good
1
Average
4
Poor
3
Terrible
4
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

deuceboi2004
Lowell1 contribution
2.0 of 5 bubbles
Jul 2020 family
Gave them another chance, what stopped me from ordering last year was sour fried rice. This time was microwaved reheated fried rice. During the beginning of the Pandemic, they was serving fresh and delicious plates like how it once was when i first ordered from them 20 yrs ago. Now I think they've given up on quality, plus the price have increased alot. Looking for a new reliable late night chinese food once again.
Written July 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Deborah L
1 contribution
2.0 of 5 bubbles
Aug 2017 family
My daughter's friends have ordered from Wah Sang a couple of times when they were at my house. This time, my daughter and her friend and I ordered a meal. The chicken with cashews was bland and soupy, like the chow mein I grew up eating. The cashews were not in the dish, but in a separate bag. The combination plate made the kids happy. Overall the food was acceptable, but I am used to better from other Chinese restaurants.
Written August 23, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MamiNgwa
121 contributions
3.0 of 5 bubbles
Aug 2017 family
We have ordered and purchased food from Wah Sang once a week for 11 years. We've enjoyed a good relationship with staff. Delivery has bern promot, etc. Last weekend we were across town and needed delivery service. The guy on the phone insisted that the address I gave him was not in Lowell. We called twice and he insisted that we were in some other town. He was rude. The food is average and now we've found a new go-to "Chinese" place. Very disappointed.
Written August 2, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

terryoum
Lowell1 contribution
1.0 of 5 bubbles
Jul 2016 solo
Very nasty meet could make you sick. Bad flavor they cooked food just to cook. No pride of making the dish.
Written July 29, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

C H L
Greater Palm Springs1053 contributions
2.0 of 5 bubbles
Dec 2015 couples
Greasy and tastless won ton soup - Bland even after putting in a packet of soy sauce Beef chow fun - greasy and tough pieces of beef Recommended only if everything else is closed - which they were on Christmas day
Written December 25, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Michelle K
Gardner295 contributions
5.0 of 5 bubbles
Nov 2015 solo
Wah Sang is my go to place in Lowell for Chinese Food. I highly recommend the shrimp fried rice and schezuan broccoli!
Written December 12, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Amy3dee
Marlborough1 contribution
3.0 of 5 bubbles
Oct 2015 couples
this place is near my husband's work and he is out at 10pm,so once in a while we stop here to grab something fast on the way home. The elderly gentleman at about that time is very nice and personable and the food is "ok." I am not a fan of their sesame chicken because it was overcooked. (maybe from the other reviewer complaining that his was under cooked? haha) But the other stuff is decent.
Written November 12, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Morenno H
Lowell1 contribution
1.0 of 5 bubbles
Mar 2015 solo
THEY CALLED THE COPS ON ME WHEN I DEMANDED TO SPEAK WITH THEIR MANAGER, SO ABSOLUTELY AVOID WAH SANG!!! I placed an order online this Saturday, March 28th 2015 and had the worst experience in a restaurant in my life! Please allow me to describe my "less than stellar" experience, you will not regret it: - 3:51 PM Placed the order on their website, I chose to use my credit card so I could just get my order and quickly leave. - 4:10 PM I was ready to get my order and the attendant ( a young man) wants to charge me again. I showed him the receipt that was emailed to me and he claimed I was not charged even though I chose to pay with my credit card and he had to my credit card information. So I refused to pay a second time for the same meal. 4:11 PM A second person (late thirties) showed my order on an iPad and says that I had to pay, I told him that what he had to show did not make any sense because I had proof of purchase. He claimed that it's a "middle man" problem and that I should complain with the "website". And then a third person got involved (older man on his late fifties), this is what I said: ME - What you do mean it's not your problem? It's your website!!! Attendant - I don't know, anybody could do anything. ME - So you are claiming that someone has a website with the name of your restaurant, your phone number, a picture of your restaurant on it and yet it's not YOUR RESTAURANT? I guess the old man and his co worker just forgot that they were showing me my personal information on his iPad seconds before... So a fourth attendant (another young man) tried to say the same thing the others previously said so I just cut him off to stop wasting my time. Then a fifth attendant (this was ridiculous) got involved and then things really escalated: Attendant - We don't believe in "online", it 's the owner. Me - What are you taking about? It's your service! Attendant - Yeah, but it's the owner. It's not us. Me - What are you talking about? It's your restaurant online, I have the order receipt stating that I paid with credit right here! Attendant - It's not us... Me - I want to talk to the manager. Attendant - If you leave you name and phone number someone will call you. Me - I don't have to leave anything, you have all of my personal information there. I want to talk the manager right now. What is the manager's name and phone number? Attendant - Can you please leave? Me - Leave?! I paid for my food, I want to talk to your manager. Where is your manager? Attendant - You don't have the right to speak with the manager. Me - YES I DO, I AM THE CUSTOMER. THIS IS HORRIBLE CUSTOMER SERVICE BY WAY!!! The attendant picks up the phone and calls someone and the only thing I understood was "we have an unruly patron who won't leave". Then he said: Attendant - The cops are coming over. Me - Good! I'll wait right here! 4:30 PM Then 2 officers showed up and I told them my story but one of them gave me 2 choices: 1 Cancel the order on my credit card. 2 Pay for the food (again). That's absolutely not what I was hoping for but the officers were very polite. One of them said that he understood my situation but told me to buy food from another Chinese restaurant from now on (which I definitely will do). In the end I honestly hoped it didn't go like this. If this place was halfway decent as it once was, they would not have blamed me for their poor online ordering service, would have allowed me to speak to their manager (and owned up to their horrible customer service) and definitely would not have called the cops on me which is something one should NEVER do if they want to keep their patrons. I want to post my receipt and order confirmation here but Yelp reviews does not accept screenshots. DO NOT GO TO THIS RESTAURANT, OTHERWISE YOU MAY EXPERIENCE HORRIBLE CUSTOMER SERVICE!
Written March 28, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

cjnewcomb
Lowell20 contributions
3.0 of 5 bubbles
Decent food at Decent prices, I ate there tonight, egg foo young cooked overdone but the eggrolls were great and the ribs were cooked perfect...Try the sweet and sour chicken or the any of the beef dishes. They also have great bubble tea.
Written April 28, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

trotpace
123 contributions
3.0 of 5 bubbles
Jan 2014 solo
Best Egg Rolls anywhere. You can have lunch for under $6. Cant beat that! The building finally was cleaned up and remodeled a couple of years ago.The staff needs to work on their customer relation skills as it's true their not very friendly.
Written January 29, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Arrow S
Lowell1 contribution
1.0 of 5 bubbles
Nov 2013 solo
First off, I have been ordering from this restaurant for close to a month. And I always ordered the Sesame chicken. Today 11/21/2013 i ordered my usual, and it was delivered in less than 10 minutes (bear in mind that I live maybe 1 mile from them), but it clearly was the fastest delivery they had ever made. I paid and started on my food. First bite was an under cooked chicken, I thought maybe its just the one, then I bit into another, and then another, and lo and behold..under cooked chicken.. I call in, explaining what happened, being as courteous as possible, but some guy comes on, yells for a minute telling my how impossible that is, but I explain, what I had on my plate was very under cooked chicken, he says no, am faking it, its not under cooked blah blah... Extremely rude, more calling me an idiot.. Now, I wasn't calling to get my money back, I was calling to see if maybe they could trade me another plate of their food,and I was willing to return to their restaurant for the exchange. All in all, I was very unimpressed by that rude fellow, who barely let me explain the problem. If anything, I would urge everyone to stay away from this place, their restaurant feels pretty dirty when you go in, with decor from the late 90s. The kitchen area just looks plain nasty, why I kept ordering from them, is beyond me.. Lost another customer.
Written November 21, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Walter-Kim
1 contribution
1.0 of 5 bubbles
Wah Sang used to be okay back in the day but man oh man has it fallen. Multiple reports from my friends that they got sick off their food finding band aids and what not in their rice. As for the past post about them being nice? They're probably the rudest chinese restaurant I've ever been to, this is based on multiple experiences too. I've lived in Lowell for 6 years now and can't say that this place is the best Chinese around there. Strongly NOT recommended.
Written January 8, 2010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

wildbil26
Adelanto9 contributions
4.0 of 5 bubbles
Great food and value. The people that work here are all very very nice. Order from the vaule menue (504 is my fav) and youll spend under 7.00 for a good size meal and can of coke.Ive gotten many ppl addicted to this place lol
Written September 2, 2009
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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WAH SANG CHINESE RESTAURANT, Lowell - Menu, Prices & Restaurant Reviews - Order Online Food Delivery - Tripadvisor

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