We have been coming to Summer Shack for years, but after our latest visit for lunch on Saturday, we are left wondering if they are under new ownership. Most of the food was terrible and the service was confused. We were sat promptly outside but...then left to wait with our menus for 20 minutes without acknowledgement. Then a host came over with a pile of menus and was confused when we said we already had menus (in front of us) and that we were ready to order our lunch. When the waiter arrived she was pleasant and took our order. The lobster potstickers came out, but we had no utensils, drinks, or plates. The runner seemed confused when we asked for plates and utensils, but said "ok." About 5 minutes later our server arrived with all we needed and apologized. The potstickers were very good, but half the other meals that arrived next really fell bellow minimal standards. My shrimp and grits were terrible - the shrimp was extremely over cooked and the grits were a watery polenta-like substance with the consistency of baby food. The flavors were ok, but there was no getting past the textures. My daughters sweet potato fries tasted days old (we looked past the coldness of them since it was windy, but they were incredibly stale tasting). My husband got the crab cake blt, as he has in past visits, but it was nothing like before - the crab cake was tiny and too wet and the brioche hum was disappointing (the remoulade was good though). My daughters' chicken sandwich and shrimp tacos were good, but could not make up for how disappointed were. The water offered to bring me another shrimp and grits (we were running late, so I thanked her but declined). The manager came over to apologize and took the appetizer and shrimp off the meal, which we appreciate. However, it will likely be sometime before we give Summer Shack another try.More

Does not live up to meals pre covid...the bluefish was smothered in a greasy mustard sauce, the orders of Gulf Shrimp were unequal - by 1 entire skewer of shrimp - the clam chowder was over salted, having been heated too long, and the sides-...tough asparagus, over garliced potatoes...please bring back the quality I knew!More

We went here because of its reputation for great lobster rolls. They were totally Undersized. Probably 1/4-1/3 the size of Kelly’s lobster roll. We had a hot one and a cold one. They were tasty just skimpy. Cherry stones were good. Lobster pot stickers outstanding....Potato chips were delicious but VERY salty. Service was mediocre and tediously slow. It would be worth the ride to Hampton Beach to the Beach Plum or to central Mass to Howard’s for that price you could drive there and back including gas and tolls. I’m usually not critical of restaurants but I was disappointed.More

I agree with previous review Sadly Dreadful !!!! We supported Summer Shack through the pandemic as we like to dine local . Tonight we got food to go, half hour wait , that was longer then we ever waited & when we went in to...get the food were told someone took our order . So my husband waited , got home and the box of clams was mostly French fries basically paid $28 for a order of fries . Jasper White would be appalled . He should not allow the new owners to use the summer shack name . I called & spoke to the manager Jeff .....who was very unprofessional and said sold by weight . He wanted me to speak with the general manager , WHY ? Done with summer shack I can cook my own lobster very easy !!!!More

In this pandemic period, I have greatly adjusted my expectations for restaurants, but this experience was dreadful. The food was worse than cafeteria fare. They once were a great place to eat, but no more. They were short-staffed and the servers were trying their best,...but the service was terrible and inattentive. There was construction next door so the patio was a nightmare. Not a good place to eat, sad to say.More

The service it’s very good! Polite and nice! But the food it’s very over priced and no so good. Everything taste super blended and missing flavor! When you pay $30 for a lobster roll you expect a delicious dish, but reality it was mostly cucumbers...and lettuces on a roll. I would never go there again $28 for a plate of fries and couple of calamari not worth it. Fish and chips so blend and tasteless. The food presentation looks so yummy but not at all.More

Have a great time and a great food. Lobster is wonderful and the salmon is delicious. Great service and good drinks.

Went for lunch. Outdoor seating in parking lot was OK. Food average, at best. Service fair, at best. Very slow. Would not return.More

The food at Summer Shack in Cambridge is always fresh and delicious . . . lots of variety, lots of lobster dishes, and always delicious. So it deserves a high mark just for that. BUT, not they do take-out in this touch environment. We brought...in dinner tonight and it was both delicious and a welcomed change of pace. We could have had it delivered by Grubhub but we went by to pick it up . . . I ordered it in advance, when we got there we called them and they brought it out to the car . . . very efficient, and as expected, ti was all delicious -- we had the lobster potstickers, mussels, fried shrimp dinner and fish and chips. The portions were most generous and the food was delicious. Let's support those who are staying open to help us out -- and we get a delicious dinner at the same time. How can you beat that?More

I've been eating at the Summer Shack on visits from the UK since 2011 and try never to miss it. The food is excellent, the wine list has some enthusiasts' surprises (Vie di Romans anyone?) but most of all I just like the atmosphere. It's...an interesting blend between a sports bar and a family restaurant. If a colleague had not recommended it, I'd never have thought to find a high quality individual restaurant tucked just behind the car park of a T station - I'm glad he did!More

I have been coming to Summer Shack again and again over the past 10 years. With a large group, with family, friends. Even by myself. My overall conclusion - the place is solid. It had its ups and downs, but overall consistently good. Expensive? Kind...of. But what is cheap these days in Bean Town. I would give the place 5 stars, but it is still a Shack. Don't expect Menton service. What I consistently liked? Stuffed lobster (pricey!), fresh oysters, Bermuda Fish Soup. Last Monday I tried clam linguini and it was excellent! Still, it's $38 for lunch without beer. So be ready!More

We love coming here for the food, which is absolutely top notch for the area. Servers are great. The portion sizes are good but not excessive. It's excellent quality with a very interesting menu that changes often to accommodate changes in food. However, the seating...policy is poorly thought out. We are here today off-hours with only a few other families, and are packed all at side-by-side tables, perhaps to suit some assignment of wait staff by region. It's pointlessly noisy listening to conversations at adjacent tables, and booths that are old and need replacing are such that every time our neighbors lean forward and back, it's like being on a plane and being kicked by kids from behind. We could have been spread out and avoided this. We've complained to managers about this before and it hasn't helped so time to just warn other patrons. It'd be five star if not for this.More