We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Cheesecake Factory

Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
10120 California St, Omaha, NE 68114-2321
402-393-1166
Website
Today
11:00 am - 11:00 pm
Closed now
All hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
More Info
Add Photo Write a Review

204 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 201: English reviews
Sioux Falls, South Dakota
Level Contributor
67 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My staff had wanted to go to The Cheesecake Factory as a treat before our training the next day. I know they are busy but the service was very bad and the food was nothing special and over priced for what it was. I literally had to stand up and get the water pitcher because we couldn't even get water... More 

Helpful?
Thank Irishgirl1960
Primghar, Iowa
Level Contributor
76 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

All of the food that we ordered was good. We had 3 entrees and 2 sodas, 1 beer, and 2 cheesecakes. Total was $100. I think a little overpriced for what it really is. We would eat here again, but know about prices better. Service was good and friendly. Seating was good, bathrooms clean and nice. Good location.

Helpful?
Thank halvie
Omaha, Nebraska
Level Contributor
17 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Food was ok, but for the price and wait it should have been a wow not ok. Service was slow. The cheesecake for dessert was great, so maybe just come for dessert.

Helpful?
Thank Rob K
Grand Forks
Level Contributor
64 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 21, 2016 via mobile

Can't go wrong here if you're a cheesecake lover! I've never actually tried the restaurant- I can't make it past the Cheesecake!

Helpful?
Thank Amanda S
Level Contributor
108 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed August 11, 2016 via mobile

We have a moms night out about once a month and we've been here twice. They don't take reservations is my only complaint. We waited for an hour and a half for a party of 11. I mean I get it it was a Wednesday night but oh my gosh. The food made up for it and so did the... More 

Helpful?
Thank Jennifer P
Level Contributor
127 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed August 10, 2016

Got an invite for lunch. Not usually a fan of chain restaurant, but was very pleased with the burger and fries. Good burger, nicely cooked with a seasoned mayo and crispy HOT fries. Could have used a tad salt, but we ate on the patio and there were no table condiments. Could have asked, but just ate them as is.

Helpful?
Thank Margaret W
Omaha, Nebraska
2 reviews
4 of 5 stars Reviewed August 9, 2016

Had a new waitress. My wife ordered a dish that was suppose to have chicken and shrimp, she ordered shrimp only. Got that right. My chicken and shrimp dish...chicken only. I guess they decided it had to come from somewhere. Ok I will live. Ordered desert. Said to go three times....still it comes out on a plate. Hey TO GO!... More 

Helpful?
Thank thebigyellowvan
Omaha, Nebraska
Level Contributor
240 reviews
187 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed August 8, 2016 via mobile

Going here for a Sunday brunch may fair better if you actually order off of the breakfast/brunch menu. I didn't realize they had such a thing since our server didn't mention it. In all fairness our servers name was Simon and he was very attentive and apologetic when needed! Unfortunately, he didn't make any recommendations so were left to sort... More 

Helpful?
Thank luckeycharm
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 7, 2016 via mobile

We walked in, my parents two sisters and I, and there were not many other people in as it was around 8 pm. We were told it would take five minutes as the table needed to be cleaned. We waited 10 minutes and watched two other couples be helped who arrived after us. We then got seated and waited another... More 

Helpful?
Thank Brenna S
Omaha, Nebraska
Level Contributor
141 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 16, 2016 via mobile

We stopped on Friday evening and staff was overwhelmed. The place is always busy due to its great variety of cheesecake and enormous selection of food. It took 30 minutes to sit, which wasn't bad. Our server thou, didn't come to table for almost 20 minutes and actually another server got our drinks. We didn't get to order for another... More 

Helpful?
Thank Philip S

Travelers who viewed The Cheesecake Factory also viewed

 

Been to The Cheesecake Factory? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Cuisine
American
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Full Bar, Reservations, Serves Alcohol
Good for
Large groups, Families with children
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am
Location and Contact Information
  • Address: 10120 California St, Omaha, NE 68114-2321
  • Location: United States  >  Nebraska (NE)  >  Omaha
  • Phone Number: 402-393-1166

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
2 questions
Ask a question
Austin, Minnesota
over a year ago
7 months ago

See all questions (2)

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?