There is so much to love about this place. It is historical, the food is excellent, and the wine selection is incredible. Unfortunately, the layout, the table arrangement, and (lack of) response to our concerns overshadowed our entire experience.
We felt lucky to have secured...a reservation as we were only visiting Anchorage for a few days. Upon arrival, we were seated at unquestionably the worst table in the house. It was seemingly more of an afterthought. It was effectively in the server galley, shared a wall with the very loud kitchen, next to an open door overlooking the port, and was uncomfortably close to the table next to us. My chair was effectively a conference chair, compared with the more comfortable (and planned) decor of the rest of the restaurant. We endured the entire meal having to wear our coats inside, and feeling uncomfortable speaking too loudly as the couple next to us was so close.
As the meal wound on, we enjoyed the food and wine, but as tables were vacated, we inquired about moving to a better (and warmer) spot. Our requests were met with arguments and questioning indifference. At some point we were clearly labeled as a "problem" table and the staff all but abandoned us, coming by only to provide the bill as we sat in silence, not wanting to disturb the guests next to us.
We left without so much as a word uttered from the staff.
It was a big disappointment, and the service level did not match the expectation of the meal and restaurant. It ruined our whole experience.
Sadly, I would not return to this restaurant, and would caution others to ensure they did not get that very same table and/or incur the (literal) cold indifference of the staff.More