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Ruth's Chris Steak House - Kennesaw

620 Chastain Rd NW, Kennesaw, GA 30144-3020
+1 770-420-1985
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Overview
  • Excellent49%
  • Very good21%
  • Average16%
  • Poor10%
  • Terrible4%
Travelers talk about
Closed Now
Hours
CUISINES
American, Steakhouse, Vegetarian Friendly, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
620 Chastain Rd NW, Kennesaw, GA 30144-3020
All Details
Write a ReviewReviews (242)
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1 - 10 of 238 reviews

Reviewed 3 days ago via mobile

As always GREAT FIID, SERVICE and overall great atmosphere. Enjoyed every bite and the time spent there. Had a wonderful wait staff.

Thank James T
Foster S, Owner at Ruth's Chris Steak House - Kennesaw, responded to this reviewResponded yesterday

Thank you for the wonderful feedback, James! I am so glad you enjoyed everything from the ambiance to the food and service. I look forward to welcoming you back again soon. Best wishes, Shannon Adams, General Manager

Reviewed 4 days ago via mobile

We planned a Father’s Day dinner for our family. We have eaten at this restaurant before, as well as other RC locations. We have always enjoyed the RC brand. Yesterday was different, however. Our grandson’s filet was ordered medium, but cooked rare. We sent it...More

Thank Alicia M
Reviewed 1 week ago via mobile

Dining room was set-up beautifully. Had reservations - got seated right away. Service was a little slow at times. We did not get offered water at the end of our meal with our dessert. It took forever for the appetizer to come out and we...More

Thank snickerdoodle205
Foster S, Manager at Ruth's Chris Steak House - Kennesaw, responded to this reviewResponded 3 days ago

Thank you for this honest feedback. You should expect an excellent meal every time you choose to join us, so it's a shame hearing this was not the case last time. Please feel free to reach out to me at (770) 420-1985 so that I...More

Reviewed 1 week ago via mobile

Sadly we had a not so great experience. The servers are pleasant but that’s the only thing acceptable about this restaurant. We had to send our steaks back because they were tough and over cooked. Side dishes were also sent back. Dessert never came. I...More

Thank Greg F
Foster S, Manager at Ruth's Chris Steak House - Kennesaw, responded to this reviewResponded 3 days ago

Thank you for taking the time to leave this candid feedback, Greg. This is not the kind of superb quality you should expect when you choose to dine at Ruth's Chris. For this reason, I encourage you reach me at (770) 420-1985 so that I...More

Reviewed 3 weeks ago via mobile

My husband and I were on a date night recently at the Kennesaw location. We ordered the cowboy ribeye as suggested by our delightful server Stephanie H.The food was amazing! Beautiful restaurant...impeccable service... Stephanie was very attentive to our every need...will most certainly be returning...More

1  Thank Brenda J
Foster S, Manager at Ruth's Chris Steak House - Kennesaw, responded to this reviewResponded 2 weeks ago

Thank you, Brenda! I am thrilled you two enjoyed date night with us. It was a delight having you two here! I look forward to welcoming you back again in the future. Best wishes, Shannon Adams, General Manager

Reviewed 3 weeks ago

Overall this was about what I expected. The wait staff shoved everyone in the restaurant into the same corner to make it easier for servers but table next to us was very loud. No reason to do this. Service ended up being slow. Food was...More

Thank Mark G
Foster S, Manager at Ruth's Chris Steak House - Kennesaw, responded to this reviewResponded 3 weeks ago

Thank you for the honest feedback, Mark. It's disheartening hearing the food and service were not the five-star quality you should expect when you visit Ruth's Chris. Please contact me at (770) 420-1985 so that I can further address this. I look forward to hearing...More

Reviewed 4 weeks ago

We just had the worst dining experience at Ruth's Chris. We arrived late Saturday afternoon and were seated with Okenna. We had salads and a porterhouse for two. The steak was overcooked, the potatoes were dry and overcooked and then we could not find our...More

Thank DarleenG_12
Foster S, Owner at Ruth's Chris Steak House - Kennesaw, responded to this reviewResponded 4 weeks ago

Thank you for the honest feedback, Darleen. As you know from your past experiences at Ruth's Chris, what you describe is not in line with our highest brand standards, and I am very sorry we failed to make a better impression during your recent visit....More

Reviewed May 11, 2018 via mobile

Horrible service We had an Open table reservation for 5 for my mother in law’s birthday and they did not want to set us a nice table . My mother in law wanted to sit in a lighted area . The manager and hostesss were...More

Thank Felicia W
Foster S, Owner at Ruth's Chris Steak House - Kennesaw, responded to this reviewResponded May 17, 2018

Thank you for taking the time to leave this candid feedback, Felicia. I'm sorry to know that your recent experience fell short of your expectations. Should you wish to discuss your concerns with me directly, I encourage you to give me a call at your...More

Reviewed May 7, 2018

We had their filet steak with fries and a house salad for lunch. The salad and thousand Island dressing was very good and the fries were crispy and good but the steak was a little overcooked. In fact it was burned on the edges. We...More

Thank Hungryman30127
Foster S, Manager at Ruth's Chris Steak House - Kennesaw, responded to this reviewResponded May 10, 2018

Thank you for taking the time to leave this honest feedback. It's wonderful you enjoyed the salad, but I am discouraged hearing the steak was not what you had in mind. Next time, let your server know if something is not quite right and we...More

Reviewed May 5, 2018

I was across the street at the doctor's office with my 23 y/o for a Cancer appointment. Good news, It's not Cancer. No Leukemia! That calls for a celebration. People have always raved about Ruth Chris Steakhouse, so I wanted to try it. I knew...More

1  Thank Stacie K
Foster S, Manager at Ruth's Chris Steak House - Kennesaw, responded to this reviewResponded May 10, 2018

Thank you for taking the time to leave this candid feedback, Stacie. It is disappointing hearing that your celebratory lunch was not the excellent quality you should expect when you choose to dine at Ruth's Chris. For this reason, I encourage you contact me at...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$40 - $60
Meals
Lunch, Dinner
Restaurant features
Takeout, Reservations, Private Dining, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Highchairs Available
Dining Style
Casual Elegant
Good for
Families with children, Business meetings, Romantic, Special occasions, Large groups
Open Hours
Sunday
11:30 AM - 10:00 PM
Monday
11:30 AM - 10:00 PM
Tuesday
11:30 AM - 10:00 PM
Wednesday
11:30 AM - 10:00 PM
Thursday
11:30 AM - 10:00 PM
Friday
11:30 AM - 11:00 PM
Saturday
11:30 AM - 11:00 PM
Location and Contact Information
  • Address: 620 Chastain Rd NW, Kennesaw, GA 30144-3020
    (Busbee Parkway)
  • Location: United States  >  Georgia (GA)  >  Kennesaw
  • Phone Number: +1 770-420-1985
  • E-mail
Description
A great steakhouse experience is waiting for you at Ruth’s Chris Steak House in Kennesaw, Georgia. Ruth’s Chris of Kennesaw is located in the lobby of the Embassy Suites Hotel and features our expertly prepared USDA Prime steaks served sizzling on a 500° plate and an award-winning wine list.Our Kennesaw steak house provides guests with a warm, comfortable atmosphere while the dense foliage of the open-atrium hotel envelops our restaurant in an air of casual elegance. For your next date night, business meeting or private party, our Kennesaw steakhouse offers superior service and a dining experience you’ll remember long after the meal is done.
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