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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$5 - $12
CUISINES
American
Meals
Lunch, Dinner
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features, about
Reviews (958)
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861 results
Traveler rating
499
221
96
29
16
Traveler type
Time of year
LanguageEnglish
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Traveler rating
499
221
96
29
16
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All reviews burger fries beef patties ravioli pineapple pastry ahi grass fed dipping sauce strip mall special sauce the big island first stop bun joint crispy
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Reviewed 4 weeks ago

They definitely more expensive than in-n-out, but in some ways I think is better, you need try when you visit Kona.

Date of visit: August 2021
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Reviewed August 19, 2021

ridiculously priced, tiny, and lacklutser flavor. They charge for everything accept salt and pepper. Don't waste your time or money.

Date of visit: August 2021
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Reviewed August 9, 2021

Had read the reviews But when we walked in, despite the lines at the eateries around it, it was pretty bleak. She asked me on each burger how we liked it cooked, and they got 3 of the 4 perfect. Unfortunately my 11 yr olds...medium well burger came out still oozing blood. I asked really nicely if they could microwave it a minute, it was a naked burger so no toppings to deal with. They really did not see a problem with it and insisted it was medium well despite the blood ooze and red rawness. They said they were not allowed to cook it further and if they had to then they would have to make a new one. Seemed like a waste but now we all finished and ready to leave before his burger came out, The other thing that was off putting is try to pay in cash, they prefer contactless payment but the counter worker is a bit pushy to have to give your tip in advance, you actually have to chose between, 15%, 18%, 20% 22%, 25% and lastly if you didn't like any of those choices, there is a final option for 'other'. Now there isn't service, you stand in line, order your food, fetch your own napkins & straws, then bus your own table when you are done. So you are tipping them for doing their jobs. I can see why they have someone standing out at the sidewalk with a sandwich board trying to attract business. There is also a Panda Express, Dairy Queens, Subway that we went to the next times. Also a really nice Taco Bell not far and a McDonalds across the street. Loved all the rest.More

Date of visit: August 2021
Helpful?1  
Reviewed July 25, 2021 via mobile

The food was fast and delicious. We ordered two Ahi burgers and a cheeseburger, all with fries. The ahi was seared perfectly and the sriracha sauce was delicious on the fries and the burgers. Although it’s a little spot in a strip mall, the food...was something you could find at a stuffier restaurant.More

Date of visit: July 2021
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Reviewed June 18, 2021

This place is awesome!! Very friendly staff and a delicious, fresh, thick burger prepared as requested. The basket of fries was very tastyand well seasoned with enough to share between my husband and me. Dipping sauce was so tasty!

Date of visit: June 2021
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Reviewed March 12, 2021 via mobile

After a long travel day, we stumbled across this place. Exceeded expectations. Burger was great, perfectly cooked. Fresh veggies were really good, and I don’t really like veggies. Fries were the best part of the meal. It was reasonably quick and reasonably priced.

Date of visit: March 2021
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Reviewed March 4, 2021 via mobile

We've been eating great burgers here for years. This last visit, the portions were noticeably smaller and the service was unfriendly. Definitely not the value we have been used to :( Looking for a new burger spot!

Date of visit: March 2021
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Reviewed March 4, 2021

This place was perfect for my burger loving husband! The mushroom burger was amazing as well! Will definitely be going back on our next trip to the big island.

Date of visit: February 2021
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Reviewed February 9, 2021

We were really hunger for a burger and this was perfect! It came out really hot to our table and was totally delicious!

Date of visit: February 2021
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Reviewed January 19, 2021

Hungry after a long day snorkeling, we ordered our burgers and fries delivered. They came quickly--about ten minutes after we'd put in our Dash order; and clearly were left over from some other perhaps forgotten order! We'd asked for medium rare: they were dark brown...all the way through; cold, limp fries. We called to complain and actually went to pick the new order up ourselves. Once again, over-cooked, hard meat and limp fries. Holy moly--an "Ultimate" disappointment. Didn't even bother to try!More

Date of visit: January 2021
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Questions & Answers
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John D
June 8, 2017|
AnswerShow all 6 answers
Response from krogersku | Reviewed this property |
Don't know for sure, but it is a local place that uses fresh meat and veggies. French fries are homemade. So I would say it is a possibility. Probably a better bet than most chain restaurants.
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Frequently Asked Questions about Ultimate Burger

Yes, Ultimate Burger offers takeout services.

Ultimate Burger is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 3.5