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2
Fri, 8/19
8:00 PM

Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Mentioned in

  • 8 places to visit in the US if you love bourboninsider.com

Location and contact

Central Business District
0.4 miles from French Quarter
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Travel safe during COVID-19
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What you can expect during your visit
  • Tables disinfected between guests
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Dickie Brennan’s Bourbon House is all about local seafood. If it’s not in season, you won’t find it on the menu. Enjoy authentic New Orleans dishes at New Orleans' premier oyster bar and seafood restaurant.
PRICE RANGE
$22 - $36
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner
CUISINES
Cajun & Creole
FEATURES
Takeout, Reservations, Private Dining, Seating, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service
Reviews (3,530)
Filter reviews
3,350 results
Traveler rating
1,510
1,009
441
233
157
Traveler type
Time of year
LanguageEnglish
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Traveler rating
1,510
1,009
441
233
157
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All reviews oysters crab fingers redfish bread salad red fish fries steak po boy milk punch oyster bar beautiful restaurant french quarter sat at the bar appetizers shuckers nola
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Reviewed 3 days ago

We visit New Orleans at least once a year and Bourbon House has been one of our favorites. We love the oysters and excellent bourbon selections and usually find this a great place to dine. Anyone that doubts our sincerity can verify whether or not...Quami (probably spelling his name wrong but he was a previous excellent server for us and was hopefully destined to be a Manager) or Naquita (worked behind the oyster bar and also excellent) is still employed there.... Concerning our negative review - we'll also take a moment to acknowledge this is Sunday night, there may have been issues getting enough personnel to cover all shifts and there may be a shortage of great oysters - all credible issues. But we had not found other restaurants - Drago's, Oceana, Court of 2 Sisters or Deanie's understaffed. We arrived at Bourbon House on Sunday 14 August at 715pm for dinner. Our 1st red flag was there was no Manager in sight, no one greeted us and there was no sign of security or anyone checking the door. We saw 1 lady behind the right hand counter (it may be a register) and 1 person behind the liquor bar on the left. No one was behind the oyster bar and other personal were in the back dining room area. We proceeded to 2 seats on the left side of the oyster bar and sat down beside 3 folks that were, we can only assume, very happy to be in New Orleans. Unfortunately, we discovered the folks were incredibly loud, very animated and frankly, almost out of control. The oyster bar had 2 gentlemen sitting father down and 1 single gentleman on the phone. We moved farther down the bar and sat down beside the 2 gentlemen. These 2 guys were just watching the spectacle on the other side and you could not ignore them - they were that loud! We sat for maybe a minute and realized there was no way we could enjoy our dinner with this noise going on. You could not even have a conversation. At no time did anyone from the restaurant even greet us or come near the oyster bar - another red flag. And there were no oysters in sight, and bins and counter were empty - another red flag. None of the previous (including the loud folks) customers had any food in front of them, another red flag. We decided at this point to leave. We started to advise the lady behind the counter of our issue but she was staring down at something and seemingly oblivious to anything else in the room. We went on to Deanie's and were greeted by a Manager and hostess on the way in and had a glass of water as soon as we sat down. They also had visible security (off duty NOPD Sergeant.) We put the Bourbon House issue behind us and had a great meal. It pains us to publish a poor review for a restaurant we usually love. We travel frequently and do our due diligence on hotels and restaurants to avoid situations like this. We hope this is an isolated issue but there were too many red flags. No one at the door for an establishment on Bourbon Street is crazy! Getting all the way to the bar, getting seated and having to move to another seat due to the commotion should have been noticed by someone - but NO! And how no one dealt with 3 patrons causing a loud, vocal disturbance is unacceptable. This is a Brennan's restaurant - we expect things to be top notch! And no, we did not film the disturbance, confront the noisy patrons or approach the desk and demand action. You don't do that this day and time - it could lead to a much worse confrontation. That's why restaurants have Managers and security, or are supposed too. Again, we hope this is an isolated event. As diners & customers, it's unacceptable to have to put up with this type behavior and that includes people holding loud video conferences while seated in restaurants. It seems like there needs to be a disclaimer in the menu and at the door that says "Loud and obnoxious behavior and video and/or loud speaker calls will not be tolerated". Brennan's Management - please review your video for Sunday night and post if we're wrong. Please don't reply with the usual "Thanks for advising us". If we had been confrontation folks, this could have gotten very bad, very quickly. We're a retired couple that were hoping to enjoy a great meal and fine bourbons as before in a secure environment like your Bourbon House location. You failed us.....More

Date of visit: August 2022
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Reviewed 6 days ago

This place is beautiful. The service is first class. The salads that everyone had was over the top. The entrees were OK. M y fried catfish fingers were good but were outnumbered by the French fries 3 to 1. My friends shrimp stir fry was...just OK. It was better than standing in the Acme Oyster House line. My Manhattan was perfect.More

Date of visit: August 2022
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Reviewed 2 weeks ago via mobile

Beautiful restaurant where you get some of the (positive) ambience of Bourbon Street ( musicians playing right outside) but can dine in a lovely refined environment. Charbroiled oysters were fabulous, entrées were great but would benefit from more carbs and veg on the plate. Bread...was lovely but also needed if you want to leave feeling full. Service was excellent and the drinks very strong!More

Date of visit: August 2022
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Reviewed 2 weeks ago via mobile

I had dinner at Bourbon house in the company of two work colleagues. The location is easily reachable from most hotels in the French quarter or the business district (where I was staying) and a good starting point for the night if you wanna carry...on for a drink on Bourbon street. Our waiter Steven was excellent - attentive, quick and very accommodating to our requests (one of us had to leave early). I had shrimp and grits, which was tasty - nothing wrong with it - but didn’t find exceptional. I had better elsewhere in New Orleans. Prices are what you’d expect from an obvious prime location restaurant but not extortionate. Overall a solid choice, but the culinary scene in New Orleans is so competitive that I would probably consider another option before going back to Bourbon House.More

Date of visit: August 2022
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Reviewed 3 weeks ago

This place has the potential to be the number one restaurant in NO. Attention to detail is just not there. We ordered the charbroiled oysters with crab, they were delicious but they had so much shell we could not eat them. We expect shell but...not every single bit to be full of shell. The seafood platter was pretty good but the french fries were excellent. The pineapple bread pudding was very good. Our server was not that great, but he did have a large table beside us that seemed demanding. I would give it one more try ...More

Date of visit: July 2022
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Reviewed July 2, 2022

as felix's and acme lines were down the block, had to settle on this place. walked in, lots of tables empty, wre told they are "all" reserved. funny, through the time we came and left their were still empties all around. asked if they had...bar seating available and was coldly told, "1st come, 1st serve, youll have to go to the bar and see if theres any seats". kinda rude and unhelpful. we waited around and finally got a seat. order our drinks, and waited , and waited, for them to finally bring them, then waited and waited agin to finally order. then it really got bad, people were coming in, sitting down, eating, one actually finished, paid and left, and we were still waiting to get our food! ! one excuse we got were "theyre having issues back there". for what? sausage gumbo and broiled oysters? gotta be kiddin me. finally came, no utensils!!! had to flag someone down to get those! then time to pay the bill, another "wait", could not get outa there quicker, if i could give negative on this place i would, disgraceful experience.More

Date of visit: June 2022
Helpful?1  
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Reviewed June 24, 2022 via mobile

This place is a must anytime I’m in town! You won’t get charbroiled oysters anywhere that are this good! Staff is always friendly and service is always on point!

Date of visit: December 2021
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Reviewed June 24, 2022

We did enjoy our dinner at the Bourbon House. Lots of bourbon to choose from. The shrimp and crab balls were very good. The fried shrimp was lightly battered and very good. The red fish was fresh. Service was OK. Prices OK. Place was clean.

Date of visit: June 2022
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Reviewed June 16, 2022

Restaurant is understaffed, food wasn’t good. The Oysters and bananas foster cheesecake are about the only food that was worth paying for. Slow service.

Date of visit: June 2022
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Reviewed June 7, 2022 via mobile

Chargrilled oysters elevated w/ crabmeat!but the crawfish bordelaise is the BEST! Such garlicky buttery crawfish deliciousness! I will dream about it until I return. Yum!!

Date of visit: June 2022
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Reviewed June 3, 2022 via mobile

Bad food. Overpriced, tourist trap. Dreadful gumbo, flabby oysters and flavourless fish. Fine if you are drunk, but dreadful if you are not.

Date of visit: June 2022
Helpful?1  
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Reviewed June 3, 2022 via mobile

Cat the manager was very hospitable to my family. Service was excellent. The house salad 🥗, BBQ Shrimp 🍤 and Oysters were excellent!

Date of visit: June 2022
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Reviewed May 27, 2022

Place wants to acts like it is a fancy upscale restaurant but fails to deliver. Food was plain at best and expensive . Service people think they are all that .Wonder Bread was more tasty than their bread,. Would rather go where restaurant wants your...business.More

Date of visit: May 2022
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Reviewed May 22, 2022 via mobile

Great place to try bourbon flights or fantastic local food. Multiple brands of bourbon to try and the food was very good from appetizer to dessert. Great place to stop in NOLA!

Date of visit: May 2022
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Reviewed May 18, 2022 via mobile

Quite possibly the worst service I’ve ever had. Waited 25 mins to be greeted and get a water. Drinks took another 15-20 mins. Waiter never asked how things were and just brought check without asking if we wanted anything else or how things were. The...place was not busy at all. We were definitely an inconvenience. Food was pretty good but will never return or recommend.More

Date of visit: May 2022
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Questions & Answers
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RobR488
June 15, 2021|
AnswerShow all 2 answers
Response from TonyT1628 | Reviewed this property |
yes , call them
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lindahV5105QA
March 1, 2018|
AnswerShow all 8 answers
Response from Bourbon H | Property representative |
Good afternoon, Linda. There are a multitude of parking garages within walking distance. We look forward to your visit!
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Scarlett15
March 26, 2017|
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Response from Ktulane84 | Reviewed this property |
I don't know
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Frequently Asked Questions about Bourbon House

Yes, Bourbon House offers takeout services.

Yes, Bourbon House is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Bourbon House is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4