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Sa-Bai Thong West

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6802 Odana Rd, Madison, WI 53719-1016
608-828-9565
Website
Today
11:00 am - 10:00 pm
Closed now
All hours
Hours:
Sun 11:00 am - 9:00 pm
Mon - Thu 4:00 pm - 9:00 pm
Mon - Fri 11:00 am - 2:30 pm
Fri 4:00 pm - 10:00 pm
Sat 11:00 am - 10:00 pm
More Info
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49 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 48: English reviews
Wisconsin
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Charming restaurant with great food and atmosphere. Service was fast and friendly. Recommend the Thai tea, shrimp purse appetizer, and crispy bananas.

Helpful?
Thank A and M
Wisconsin
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

TLDR: Over the past six months, the quality of the food, customer service, and delivery have all tanked. Avoid like the plague on principle. Details: It started with people messing up small things like not including rice, sending the wrong type of rice, or adding tofu to dishes that were supposed to not have any soy. Next came them forgetting... More 

Helpful?
Thank 1MysteryShopper
Barrington, Illinois
Level Contributor
60 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 13, 2016

Some of the best Thai food I have had. Very nice restaurant with the friendliest ladies ever. Made to feel most welcome. Classy place with nice decor and white tablecloths. Good bathroom ,too. Tom Yum soup is my favorite and I asked for it to be served as my entree with noodles added. No problem. Small up charge for noodles.... More 

Helpful?
Thank kaj99
Madison, Wisconsin, Usa
Level Contributor
380 reviews
238 restaurant reviews
common_n_restaurant_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed April 25, 2016

I absolutely love Thai food and I'v been to Thailand twice and the food is the best Thai in Madison. The disappointing part is there portions are very small and one hour or two later, you might be hungry again. I'd recommend this restaurant for lunch over dinner.

Helpful?
Thank Rockydogz1
Washington DC, District of Columbia
Level Contributor
66 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed April 22, 2016

After 3 days of back-to-back business appointments in Madison, I stopped here for take-out and returned to my hotel. I was totally beat and didn't even have much of an appetite, but I ordered the Jungle curry with chicken. Back in my hotel room, I took a bite and wow - it was awesome. It was a very generous portion... More 

Helpful?
Thank GAIL T
Level Contributor
15 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed April 17, 2016 via mobile

Have been to this venue for lunch and to the one on University Ave for dinner and it's always been okay (not great). Tonight was simply awful. My husbands chicken had an extremely weird texture. My meal was supposed to be spicy but was really bland. Neither of us could finish the food. The worst thing was the service. No... More 

Helpful?
1 Thank Raymcc
Wisconsin
Level Contributor
34 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 5, 2016

Had a delicious lunch here. The Pad Thai is so very good. There are a lot of choices and they all looked wonderful. You can choose your heat, and the wait staff are prompt and efficient. The decorations are a pleasure to look at.

Helpful?
Thank OnwardAdventure
Level Contributor
42 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 24, 2016 via mobile

First visit to a restaurant that serves Thai food. I had a noodle dish with chicken. Also came with choice of soup or salad. It was very good, service was pleasant. Nice clean atmosphere. Would go again in the opportunity presented itself.

Helpful?
Thank abbyhawaii
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 19, 2016

This restaurant is by far my favorite Thai restaurant in the entire city of Madison. I have NEVER been disappointed with anything that I have EVER ordered!! This is a must go to if visiting the West Side of Madison! The Summer Rolls with the #49 Pad Thai is hands down my favorite on the menu! I recommend this to... More 

Helpful?
Thank Kelli W
Wisconsin
Level Contributor
62 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed January 24, 2016

A friend and I used to frequent this restaurant. The food and service was exceptional, but things have changed since a couple of years ago. About a year previous, we stopped here on a Friday night. We ordered our standard fare, a rice dish and a masamun dish. Service was bad, but we were trying to be kind because it... More 

Helpful?
1 Thank LibraryLynn

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Cuisine
Asian, Thai
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Reservations, Wheelchair Accessible, Serves Alcohol
Good for
Families with children
Open Hours
Sunday
11:00 am - 9:00 pm
Monday
11:00 am - 2:30 pm
4:00 pm - 9:00 pm
Tuesday
11:00 am - 2:30 pm
4:00 pm - 9:00 pm
Wednesday
11:00 am - 2:30 pm
4:00 pm - 9:00 pm
Thursday
11:00 am - 2:30 pm
4:00 pm - 9:00 pm
Friday
11:00 am - 2:30 pm
4:00 pm - 10:00 pm
Saturday
11:00 am - 10:00 pm
Location and Contact Information
  • Address: 6802 Odana Rd, Madison, WI 53719-1016
  • Location: United States  >  Wisconsin (WI)  >  Madison
  • Phone Number: 608-828-9565

Questions & Answers

Questions? Get answers from Sa-Bai Thong West staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?