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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value

Details

CUISINES
American
Meals
Breakfast
FEATURES
Takeout, Seating, Wheelchair Accessible
Reviews (85)
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85 results
Traveler rating
63
9
8
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2
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Time of year
LanguageEnglish
Traveler rating
63
9
8
3
2
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All reviews cinnamon rolls cream cheese maple icing toppings lemon frosting kolaches dough
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Reviewed October 24, 2021 via mobile

The best cinnamon roll and club sandwich ever! Busy place. Very friendly staff. Highly recommend! We are big fans of all the pumpkin and cinnamon flavors.

Date of visit: October 2021
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Reviewed September 5, 2021

Chai was so watered down we didn’t finish it. Plain coffee was watered down and basic flavor to start Made order In the middle of making order, staff went into back and didn’t come back for a long time Also Mask required Hard pass Never...againMore

Date of visit: September 2021
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Reviewed July 30, 2021

Stopped in for a few to-go cinnamon rolls in the morning. Staff was so friendly and helpful! Best cinnamon roll I've ever had. Will absolutely recommend to anyone!

Date of visit: June 2021
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Reviewed May 31, 2021

Good cinnamon rolls - however not many other choices if you are looking for savory items. The kolaches are just meh. Limited menu and not very quick on service. The biggest issue was with the girl on the front end - she never had anything...to say to us. - Even when they forgot to serve us our coffee and we had to ask for it, she just looked at us and shoved it in front of us. No “sorry”, “Thank you”, “Have a great day” etc... Hopefully this is not one of the owners or managers, if it is, Will’s will die a slow death.More

Date of visit: May 2021
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Reviewed May 19, 2021 via mobile

My husband and I had breakfast here while in Hot Springs. We split a huge cinnamon roll with a coffee maple icing, which was amazingly good. We also had a sausage filled kolache, which was also good, and had cheese and jalapeños in it. The...coffee was delicious, there’s lots of social distancing space, and the owner was super friendly. Highly recommend!More

Date of visit: May 2021
Helpful?1  
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Reviewed May 8, 2021 via mobile

This cafe was bright and cheerful; staff were friendly and helpful; prices were very reasonable. Cinnamon rolls are large with some cinnamon inside but nothing else-/they provide a blank canvas so you can complete them with the frosting and other toppings of choice. They were...not the type of cinnamon roll we are used to, but I think it’s a unique concept. Also had oatmeal cookies with cream in the middle—these were excellent. I had ordered two sausage rolls—I can’t remember the exactly what they were called. I ended up not eating these because to me the sausage didn’t appear completely cooked; indeed, on the one the bread next to the sausage was still doughy. if I’d had a microwave I’d have cooked them a bit more, but alas we were headed on a long drive and couldn’t do that or return to the shop for replacements.More

Date of visit: May 2021
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Reviewed April 26, 2021

Great big cinnamon rolls with your choice of frosting (we did traditional cream cheese and a seasonal lemon). They were terrific.

Date of visit: April 2021
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Reviewed March 13, 2021

The cinnamon roll was delicious. I got a chai latte and my wife got a cold brew coffee. They were really good! The man who I believe owns or is manager was really friendly. The girl who took our order I wouldn't call friendly, but...she also wasn't rude. My mixed feelings comes from a sign they have on the door. I didn't take a picture of it but it essentially says "Please do not enter if you have symptoms of: COVID-19, Xenophobia, Racism..." and a few others I can't remember now. I'm not sure if this is a serious sign, or if they just think they are being funny. My wife and I felt like this was unprofessional and well...intolerant...when I'm sure their thinking is that they are being tolerant. We are conservatives, but we are none of these things listed on the door, as most conservatives aren't. Due to the politically-heated times right now, it felt like an attack on anyone who doesn't agree with their way of thinking. Even though we don't have "symptoms" of anything listed on the door, we almost walked away and didn't go in, because we were expecting hostility. Fortunately that wasn't the case, but it could definitely turn people away that could potentially become great customers.More

Date of visit: March 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
William B, Owner at Will’s Cinnamon Shop, responded to this reviewResponded March 14, 2021

Hello, the guy that waited on you was me. I’m Will, and my wife and I are the owners. I do understand and acknowledge your mixed feelings about that sign. It was not to be funny, but serious. we had a very disturbing comment made...More

Reviewed November 3, 2020 via mobile

We were impressed at the measures taken in response to COVID. There was limited seating available inside, and most people were ordering to-go. The rolls are a perfect balance of homemade sweet dough, filling, and your choice of icing and toppings. They weren’t overly sweet,...heavy, or greasy. They were the best cinnamon rolls we’ve had in a long time. So good that we returned for breakfast the next day. Will is very friendly and we liked the service.More

Date of visit: October 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 31, 2020

The cinnamon rolls are to die for! They were next to perfect! I also had a savory breakfast roll and it was just as delicious. Their coffee was top notch! I had a cold brew with cream and mocha. They had all kinds of cookies,...carrot cake, brownies... the list goes on and on! If you are visiting, this is a must!More

Date of visit: August 2020
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Reviewed August 19, 2020

SO good that their almost sold out every weekend. But we still go when we're craving something sweet!

Date of visit: May 2020
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Reviewed August 11, 2020

I visited the Bakery on Friday August 7th. It is clean and in a convient location. I ordered 4 cinnamon rolls with 2 different toppings. I took them back home and my wife and I shared one. There was only a very trace amount of...cinnamon and a whole lot of bread. We both felt we had just eaten warm sweet bread with possibly a hint of cinnamon. Sorry, but will not be backMore

Date of visit: August 2020
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Reviewed July 11, 2020

My wife and I went to Will's. From what we could tell from afar, the rolls looked home made and delicious. The problem we had was with the system and staff. I know Corona is out there, BUT there was 1 single table with guests....After standing in front of the counter for awhile, we were finally told to grab a seat. We did, and just waited more. Eventually, I noticed a waitress took the order from the only other table with people. We were there a good 15 minutes and they were already there waiting. I watched the waitress from there walk around with the ticket, bend over and write on it quite a bit. She then went in the back for several minutes, and then came back out to the counter area. Finally, I saw her put their ticket on glass window, which I assume means his order was being placed. When I saw this, and how long it took, I realized I wasn't going to be served for quite a bit more time, so I left. To serve a few to go orders, and one table top, my guess is there were at least 6-8 staff members there. I don't remember seeing a restaurant less effective than this one.More

Date of visit: July 2020
Helpful?2  
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Reviewed July 10, 2020

Sometimes teenagers should not work around people. When you pay almost $4 for one roll, I guess I expected more. The owner should be proud of the rolls but should provide customer service training to the young girls working.

Date of visit: July 2020
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Reviewed July 9, 2020

Not much can be added to the plethora of raves about the cinnamon rolls - the aroma hits you as soon as you enter. I enjoyed one with cream cheese frosting, and it was the nearest to homemade I have found. The latte was a...pleasant surprise - excellent espresso flavor, served (as it should be) in a china mug. I will be craving these the next time I find myself having a disappointing drink in a paper cup, or a baked-or-thawed-from-frozen offering at a lesser establishment.More

Date of visit: July 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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46kandys
April 8, 2018|
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Response from Fortner08 | Reviewed this property |
Best to be there before 10am.
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WILL’S CINNAMON SHOP, Hot Springs - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Will’s Cinnamon Shop

Yes, Will’s Cinnamon Shop offers takeout services.

Will’s Cinnamon Shop is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4
  • Value: 4