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On the Border

$$ - $$$
Mexican, Southwestern
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19921 E Jackson Dr, Independence, MO 64057-1596
+1 816-759-2110
10:00 am - 11:00 pm
Open now
All hours
Mon - Fri 11:00 am - 11:00 pm
Sat - Sun 10:00 am - 11:00 pm
More Info
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56 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 56: English reviews
Kansas City, Missouri
Level Contributor
18 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 1 week ago

We've been here probably 40+ times since the opening and as the years go by the service keeps going downhill. Hard to hire good servers? The food is still good though I must say, which is why we come back from time to time. I don't hesitate though to try other mexican restaurants where service is much better.

Thank tdavid60
Kansas City, Missouri
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago via mobile

I'm so disappointed in my last. Is it here. Most of the time the food is really good so you don't pay attention to the service issues. This visit was awful!!!!! The hostess was extremely rude told us less than 10 minute wait but we didn't get a new able for about a half hour. The server was slow getting... More 

Thank bbwithyellowrose
Bentonville, Arkansas
Level Contributor
108 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed October 4, 2016 via mobile

Ordered the lunch Chicken Border Bowl, $9.79 and a side of guacamole. My beverage of choice was the sweet tea. The border bowl was ok. Three strips of chicken, three avocado slices. Never got the guacamole as server Angela was covered up in tables. She took it off the check without asking.

Thank Dhplad1
Chicago, Illinois
Level Contributor
139 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed September 30, 2016

I take business Clinets from the Southwest here. They are right at home here and love the food. The Salsa is authentic and some of the best in the midwest

Thank rd400
Level Contributor
58 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed August 30, 2016 via mobile

Ate there with wife. Hey my jalapeño Margarita(or whatever it's called) was awesome! I'd love to have another. My chill Relleno was tasteless. Could have been a green pepper with no taste. The cheese was still cold and tasteless. In fairness the manager did comp my meal so perhaps it generally ok there. Wife's fish tacos were fine.

Thank Mrg0157
Jefferson City, Missouri
Level Contributor
105 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed July 25, 2016

I ate here two previous times last summer when passing through the area and had a good experience. This time, we were here for a late dinner. Waited at the hostess station for a while until the bartender came over and got us a seat with menus in the restaurant area, The whole floor was a train wreck - tons... More 

Thank Stephanie P
Nashville, Tennessee
Level Contributor
60 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed June 14, 2016 credit card Amex Card Member Review

Good drinks on the menu in this chain type Mexican restaurant. Think Joe's Crab Shack of Mexican foods. Similar service, cleanliness, menu diversity, etc.

Thank Rick C
Level Contributor
17 reviews
14 restaurant reviews
3 of 5 bubbles Reviewed May 28, 2016 via mobile

Sat in bar area. Tables and chairs were not well cleaned and this is the second time I've noticed this. My husband loves this place; I am lukewarm. Food is rather inconsistent for a chain. Could also use a fruit option on the kids menu for a side order option. 2 pluses: they have coke zero and the guacamole tostada... More 

Thank Sara S
Saint Louis, Missouri
Level Contributor
35 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed March 14, 2016

I was directed to the bar to put in my order for take-out and the barman appeared snotty. He first gave me an outdated menu with incorrect prices; then he placed jalapenos on my order without asking if I wanted jalapenos (the item comes with jalapenos upon request); next, he gets one of the orders incorrect by making it family... More 

Thank wanderingintrovert
Level Contributor
11 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed February 12, 2016 via mobile

The food was mediocre at best, the service was about the same. The only thing that partially saved it were the drinks. The chicken tortilla apparently comes standard with a pickle on top.....

Thank Ian R

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Mexican, Southwestern
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol, Television
Good for
Families with children
Open Hours
10:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
10:00 am - 11:00 pm
Location and Contact Information
  • Address: 19921 E Jackson Dr, Independence, MO 64057-1596
  • Location: United States  >  Missouri (MO)  >  Independence
  • Phone Number: +1 816-759-2110

Questions & Answers

Questions? Get answers from On the Border staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?