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Chili's Grill & Bar

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$$ - $$$American, ,
18900 E 39th St S, Independence, MO 64057-2313
+1 816-795-0100
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  • Excellent12%
  • Very good27%
  • Average35%
  • Poor14%
  • Terrible12%
3 weeks ago
“Take out was a pain”
Feb 23, 2018
“Service and food was good”
Closed Now
American, Bar, Southwestern, Pub
$$ - $$$
18900 E 39th St S, Independence, MO 64057-2313
All Details
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1 - 10 of 46 reviews

Reviewed 2 weeks ago

Trash and food on the floors. Server shook margarita and it splashed on the floor. She never came back to clean up the sticky mess. Appetizer and meal came out at same time. Quesadilla was cold. Women’s restroom was gross. Would rate this a zero...More

Thank Felice B
Reviewed 3 weeks ago

Ordered ribs for takeout. It took a lot longer that they said it would. The ribs and corn on the cob were great. Better than I remember.

Thank Jay B
Reviewed April 7, 2018 via mobile

Just ate at Chili’s ordered the case so dip for an appetizer never came until probably 45 minutes after we ordered our food and then our food came another probably 40 minutes after that service was slow the food was good. We sat at the...More

Thank Jodie R
Reviewed March 11, 2018 via mobile

The worst experience ever at Chili’s on 39th Street in Independence, MO. The server (Gregory) was THE most unattentive EVER. He didn’t write down our order at all. We never saw except when he took our order and brought our drinks. He never once checked...More

Thank kcmerlin
Reviewed March 3, 2018

I have tried several similar salads at other casual dining restaurants, but Chili's boneless Buffalo Chicken Salad is the best I've found. It has blue cheese/gorgonzola crumbles and pico for a dressing, spicy chicken breast strips, great quality greens. I hope Chili's never removes this...More

Thank Annette D
Reviewed February 23, 2018 via mobile

Conveniently located and was what you would expect at a Chili's not the fanciest but good solid quality food. Service was good in manager checked in on us

Thank Rick W
Reviewed September 15, 2017 via mobile

I occasionally like Chili's to eat every now and then. The food was actually good. But it took some time to get the order to the table.

Thank terrry61
Reviewed August 25, 2017 via mobile

Went there to have a drink and watch game bartender sat there for 40 min and bartender didn't even ask for taking my food order even tho it was not even busy it was just 2 guest sitting beside me and they had the same...More

Thank Aakash P
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded August 29, 2017

We apologize for this, Aakash, because excellent service is what we aim for. Please help us by sharing details about your experience directly with management. Simply email social@chilis.com to do so, and we hope you come back to watch your next game.

Reviewed August 20, 2017 via mobile

We like Chili's and stopped by this one on a Sunday afternoon around 1:30 pm. We were seated in ten minutes. Our waitress, Hailee, was very friendly and attentive. Nevertheless, our food took about 25 minutes to arrive. All the dishes tasted good but were...More

Thank Doc-Rocketman
Reviewed July 26, 2017 via mobile

Food mashed potato was cold. A little loud for lunch. Otherwise good appetizer was delicious. Potato soup a little runny.

Thank Laura M
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded July 28, 2017

Glad you enjoyed the appetizer, Laura, but we’d like you to enjoy every part of your meal. Please feel free to email social@chilis.com and share feedback about the food directly with management. We look forward to serving you again soon.

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
American, Bar, Southwestern, Pub
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Serves Alcohol
Good for
Bar scene, Kids, Families with children, Large groups
Open Hours
11:00 AM - 10:30 PM
11:00 AM - 10:30 PM
11:00 AM - 10:30 PM
11:00 AM - 10:30 PM
11:00 AM - 10:30 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: 18900 E 39th St S, Independence, MO 64057-2313
  • Location: United States  >  Missouri (MO)  >  Independence
  • Phone Number: +1 816-795-0100
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