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Ben & Jerry's

638 Parkway, Gatlinburg, TN 37738-3204
+1 865-436-6272
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  • Excellent47%
  • Very good29%
  • Average15%
  • Poor6%
  • Terrible3%
Travelers talk about
“ice cream” (106 reviews)
“waffle cone” (15 reviews)
“dipped cones” (2 reviews)
Open Now
11:00 am - 9:00 pmAll hours
638 Parkway, Gatlinburg, TN 37738-3204
All Details
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Reviews (193)
Traveler rating
Traveler type
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1 - 10 of 192 reviews

Reviewed 3 days ago

I love Ben & Jerry's ice cream. I toured the factory in VT a few years ago which made me love it more. Line was long (as expected) and the price is on the high end for the amount of ice cream given. Don't mind...More

Thank Roxanne03
Reviewed 6 days ago

Stopped in to see if they carried any of the non-dairy flavors, and they did! The whole place also smelled like chocolate chip cookies. It was a little pricey considering it's just ice cream but that's ok. I got the regular chocolate ice cream and...More

Thank corriannelizabeth
Reviewed 6 days ago

Love this place. Interesting and tasty flavors. Good location. No location near our home so we look forward to stopping here.

Thank Dstepro
Reviewed 1 week ago

My evenings when I return to town from a long day in the park typically include dinner at Calhoun's, walking the Parkway to watch the people, and stopping at Ben & Jerry's before heading back to the hotel. Great ice cream and tremendous service are...More

Thank ReidAdair
Reviewed 1 week ago

We stopped for late night ice cream. They offer many of the Ben & Jerry's flavors that you know and you can taste before you choose. It was very good, as expected.

Thank Cebu1
Reviewed 2 weeks ago

If you don't know Ben and Jerry's it's because you've lived in a hole, or you are deathly Lactose intolerant. Even then, you should have heard of them. This branch is just as good as the rest!

Thank Jeremy T
Reviewed 3 weeks ago via mobile

My husband loves Ben &Jerry's! He was excited he could get his favorite ice cream in a shake. The employees were friendly.

Thank Elisabeth P
Reviewed 4 weeks ago

Made the mistake of taking the kids here on the 1st night! Mistake because we had to visit this place every night of our trip for an after dinner snack! The waffle cones were amazing! Yum!

Thank AmanthaB16
Reviewed June 11, 2017

what is there to say besides it is ben & jerry' ice cream the place was very clean and the ice cream was very good

Thank kevinrickman
Reviewed June 10, 2017 via mobile

Ice cream is no better then DQ and we got a small and large cone for $15.00. Ridiculous! We would never go back, like I said you could go to DQ or even the grocery store and save yourself a ton of money.

Thank Donna T
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Restaurant Details

Rating summary
  • Food
  • Value
Late Night
Restaurant features
Takeout, Wheelchair Accessible, Seating
Good for
Families with children, Kids
Open Hours
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 638 Parkway, Gatlinburg, TN 37738-3204
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-436-6272
  • E-mail
For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.
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