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Best Italian Cafe & Pizzeria

Certificate of Excellence
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968 Parkway Ste 9, Gatlinburg, TN 37738-3137
11:00 am - 10:00 pm
Open now
All hours
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
More Info
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1,473 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
Showing 1,470: English reviews
Lexington, Kentucky
Level Contributor
23 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One our favorites. Pizza, garlic rolls and exceptional service. Another of our go to places where you are never disappointed. It is off the main strip and lacks eye appeal but the food and service is as good as any in this tourist town. Come here 4-5 times a year and love this place.

1 Thank MMoore-Go-Cats
Level Contributor
14 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We ate here during our vacation. I has the lasagna, it was the very best lasagna i have ever eaten. I am a lasagna snob so it is very hard to please me with it, but this was fantastic. My son had the enormous calazone which was awesome and husband had the fabulous pizza. The only thing we didnt like... More 

Thank KeishaM34
Delaware, Ohio
Level Contributor
236 reviews
146 restaurant reviews
common_n_restaurant_reviews_1bd8 191 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Best Italian Cafe and Pizzeria has both dine-in and take-out. We ordered a take-out pizza and picked it up. It was delicious. The interior looked inviting and had we been scheduled to be in the area longer, we likely would have returned.

1 Thank Thom P
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

The food was good, but the manager guaranteed that we will never return. We had been given a $50 gift card from our mother who had vacationed in the mountains 2 months prior to our trip. When we went to pay, our server told us that the computer system had said that our card was not activated. Luckily we had... More 

Thank Melissa A
Galveston Island, Texas
Level Contributor
374 reviews
279 restaurant reviews
common_n_restaurant_reviews_1bd8 101 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We had a veggie pizza that was soggy and not much taste. Vegetables were cut in very large pieces (bell pepper especially). Service was good. Atmosphere great. Won't of back.

Edmond, Oklahoma
Level Contributor
109 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Someone told us this place had the best Italian (hence the name?). There are 2, the one we went to you really had to be looking hard to find it. But the food was fantastic, and the helpings were huge, need to share. Go hungry.

Thank Sharon F
A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

Food was very good. Had the lunch special of bake ziti. Very tasty. Garlic rolls served very quickly. Took a while to get our food and wasn't very busy. Came with drink refills in a timely matter. Big portion sizes even for a lunch menu.

Thank A TripAdvisor Member
Level Contributor
27 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

New York style pizza is one of my favorites, so I've had my fair share over the years. This pizza at Best Italian is New York style, but it's not the most authentic. The crust is fairly crunchy. However, there is tons of perfectly cooked cheese, the toppings are generous, and the sauce is true to New York style. Prices... More 

Thank Victoria S
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Visited with my wife on Aug. 4, 2016 on a recommendation. We were seated promptly and encountered friendly staff throughout the visit. First impression was that the restaurant itself needed a face-lift. Ceiling showed signs of leaks, lights around us flickered, and the decor is quite outdated. We ordered the signature garlic rolls and a calzone. The rolls came out... More 

Thank TheFluff1
Saint Louis, Missouri
Level Contributor
52 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

After a long day walking up and down the Parkway, we decided to stop here for dinner. The interior is a little dated and service was just ok. The food was good for the money. Family of 3 ordered a large deluxe pizza, half order of garlic rolls and a side salad. Total with tea was about $45. We couldn't... More 

Thank GYNinSTL

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    4 of 5 stars
  • Value
    3.5 of 5 stars
    3.5 of 5 stars
Average prices
$10 - $15
Italian, Pizza
Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Local cuisine, Families with children, Dining on a budget, Large groups
Open Hours
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 968 Parkway Ste 9, Gatlinburg, TN 37738-3137
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: 8654304090

Questions & Answers

Questions? Get answers from Best Italian Cafe & Pizzeria staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?