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Best Italian Cafe & Pizzeria

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968 Pkwy Ste 9, Gatlinburg, TN 37738-3137
8654304090
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Today
11:00 am - 10:00 pm
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Lunch, Dinner, Late Night, Delivery, Free Wifi, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible

TripAdvisor Reviewer Highlights

Read all 1,294 reviews
Visitor rating
  • 651
    Excellent
  • 339
    Very good
  • 121
    Average
  • 104
    Poor
  • 79
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Great Italian food, darn good pizza

Hidden gem no more. The secret is out judging from the wait time on my last visit. The food is always good however. The garlic rolls are legendary but save room for the main course. Pizza is well above average helped along by excellent crust and fresh ingredients. Fresh and tasty describes nearly... read more

4 of 5 starsReviewed 1 week ago
RSYO105
,
Nashville, Tennessee
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1,294 Reviews from our TripAdvisor Community

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Smithville, Tennessee
Level Contributor
32 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

On a recent last minute trip to Gatlinburg, we ate at the Lodge at Buckberry Creek, Cherokee Grill, Park Grill, and The Best Italian Cafe. Dining on not busy nights, each time, we were disappointed with each meal until we decided to give The Best Italian a try.They are located right off the Parkway in downtown Gatlinburg between lights 7... More 

Helpful?
Thank TNlikes2travel
Nashville, Tennessee
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hidden gem no more. The secret is out judging from the wait time on my last visit. The food is always good however. The garlic rolls are legendary but save room for the main course. Pizza is well above average helped along by excellent crust and fresh ingredients. Fresh and tasty describes nearly everything on the menu. Standard Italian faves... More 

Helpful?
Thank RSYO105
Gatlinburg, Tennessee
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

If you want authentic Italian food eat here! Everything is excellent! We always get pizza at least once each visit and have been know to eat there more than once during a trip to Gatlinburg.

Helpful?
Thank Judi P
SEVIERVILLE
Level Contributor
120 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Went here for dinner. Nobody in the place but me and my husband. Server was a little slow and not very attentive. Food was ok, nothing special. Theirs an odor in the building, but that is probably because it's a very old building.

Helpful?
Thank travelingduet08
Murfreesboro, Tennessee
Level Contributor
27 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were told to give this out of the way diner a try and it was really good. We ordered rolls as an appetizer that was covered in butter/garlic/parmesean cheese - yum! Ordered the pizza with everything - was wonderfully tasty. Great service and friendly atmosphere. Will definitely go back to try a pasta dish!

Helpful?
Thank MySweetLady
Snellville, Georgia, United States
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We got checked in to our hotel a little late and decided to just get pizza. We sent one of our group to this pizza place (although we found out later they deliver?). Pizza was a little pricey and the service a little slow but very good. We also got the anti pasta that got gobbled down very quickly along... More 

Helpful?
Thank JoAnn H
Hattiesburg, Mississippi
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We ate here one night after being up at the mountain. We saw the good reviews and decided to try. Hands down fantastic pizza and chicken Parmesan but isn't cheap. This meal was more expensive than our steak dinner meal. Yummy and huge portions but expect to pay for it.

Helpful?
Thank EKelley525
Williamsburg, Kentucky
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

this place was awesome!! my kids wont do anything unless its pizza related so where i can get pasta makes me happy!

Helpful?
Thank candiceelliott95
Chattanooga, TN USA
Level Contributor
32 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Always cautious of over the top claims especially in tourist areas. We had great service (our group was 18 ages 9-20's-50's) and the food was very good with large portions (had leftovers from almost everyone. Great garlic rolls, Hamburgers, Italian food, Rubens - all of it was very good!

Helpful?
Thank CheeseburgerBob
Greencastle, Indiana
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Very good food and atmosphere. The rolls are awesome. My wife and I come here every year when we visit. The staff is very friendly.

Helpful?
Thank brianandrachel

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Restaurant Details

Location and Contact Information

  • Address: 968 Pkwy Ste 9, Gatlinburg, TN 37738-3137
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: 8654304090

Price and Cuisine

  • Average Prices: USD 10 - 15
  • Cuisine: Italian, Pizza

Restaurant Characteristics

  • Good for: Local cuisine, Families with children
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Best Italian Cafe & Pizzeria staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?
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