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Best Italian Cafe & Pizzeria

Certificate of Excellence
$$ - $$$
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968 Parkway Ste 9, Gatlinburg, TN 37738-3137
11:00 am - 10:00 pm
Closed now
All hours
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
More Info
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1,523 Reviews from our TripAdvisor Community

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Showing 1,520: English reviews
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW via mobile

Excellent Reuben sandwich and salad.not Always available in Italian restaurant.off the main road in a cul de sac type shopping area.

Thank Kenneth G
Birmingham, Alabama
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed yesterday NEW

Real Italian eatery in the heart of Gatlinburg. Great place to take a break from shopping and have a pizza and garlic knots. The best in Gatlinburg

Thank bama0ne
Grefrath, Germany
Level Contributor
77 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

We usually include at least one visit when we are in Gatlinburg. Their buttered garlic rolls are GREAT! I usually get the lasagna - wonderful! Pizza is also fantastic.

Thank Gail K
A TripAdvisor Member
4 of 5 bubbles Reviewed 5 days ago NEW via mobile

This restaurant came recommended by a picky friend so I knew it would be good. It is hidden at the top of the strip back in an alcove area with other business but that makes it even more of a find. Sweet staff and great food ... so much to choose from. We both had amazing sandwiches and drinks were... More 

Thank A TripAdvisor Member
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 days ago NEW

Just ate here and found the food to be very good. Great dinner salad served with meal. They have a wonderful "garlic" roll, make sure you eat them while they are still warm!!! We had the lasagne and it was probably the best or second best I have ever had. We did not have the pizza but it looked very... More 

Thank jonn616
Elba, Alabama, United States
Level Contributor
16 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 6 days ago NEW

There are 2 locations in Gatlinburg! The location shown is not the one we ate at on Friday, October 7, 2016. The other location is where the old Brass and Latern restaurant used to be. The pizza was great, but the garlic knots were not the same. They were regular dinner rolls which had a freezer taste and then they... More 

Thank Debbie K
north olmsted, ohio
Level Contributor
115 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 1 week ago

The works pizza is really great. Only problem is there is no small size. The garlic rolls are fantastic. There is a patio next to the stream which is a nice place to eat. The prices seem a little high but it is a tourist area. Service was okay.

Thank chruss
Carolina Mountains, North Carolina, United States
Level Contributor
28 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Nice serving of pasta, good rolls. Our daughter had the chicken tenders she did not care for them.the place was clean and staff friendly.

Thank Karen M
Sevierville, Tennessee
Level Contributor
209 reviews
140 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
3 of 5 bubbles Reviewed 1 week ago

They really need to clean this place up a little bit, as it seems just very old, dirty and run down. Our service started off well, but then i think she just got overwhelemed, and it took forever to get our pizza, refill, and check.. The pizza was great! However the garlic knots just werent very good this time around,... More 

Thank MommaKitty88
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 1 week ago via mobile

The staff were slow and rarely checked in. All food was ok, nothing spectacular. It ended up making me sick that night.

Thank Josh B

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Average prices
$10 - $15
Italian, Pizza
Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Large groups, Local cuisine, Special occasions, Dining on a budget, Kids, Families with children
Open Hours
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 968 Parkway Ste 9, Gatlinburg, TN 37738-3137
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: 8654304090

Questions & Answers

Questions? Get answers from Best Italian Cafe & Pizzeria staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?