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Cherokee Grill

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COVID-19 update: See the added health and safety measures this property is taking.Read more
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2
Fri, 6/18
8:00 PM
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What you can expect during your visit
  • Face masks required for staff in public areas
  • Staff required to regularly wash hands
  • Face masks required for guests in public areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
PRICE RANGE
$10 - $30
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, Late Night
CUISINES
Steakhouse, American
FEATURES
Free Wifi, Takeout, Reservations, Private Dining, Seating, Parking Available, Validated Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Accepts Credit Cards, Table Service
Reviews (4,471)
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4,444 results
Traveler rating
2,853
1,010
368
132
81
Traveler type
Time of year
LanguageEnglish
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Traveler rating
2,853
1,010
368
132
81
Show reviews that mention
All reviews blue cheese grits steak prime rib crab cakes macaroni potatoes salad bread calamari trout ribs rice fries seafood acorn squash our waiter cooked perfectly
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Reviewed yesterday via mobile

A large group of us had been in the smokies for a conference we had eaten many places over the week our last night we visited Cherokee Grill by far this was the best meal and best service we had all week! We all highly...recommend the prosperity steak! Sean was our waiter and he was awesome!More

Date of visit: June 2021
Helpful?
Reviewed 2 days ago

Cherokee Grill was delicious. Hubby and I both ordered medium rare steaks. They were cooked to perfection and tasted amazing. We added side salads and were pleased with how large they were. Our son had ribs and his eyes were definitely larger than his stomach,...but he enjoyed. Our server, Josh, also did a great job taking care of us. Look forward to eating here again on future trips to Gatlinburg.More

Date of visit: June 2021
Helpful?
Reviewed 1 week ago via mobile

This was a decent restaurant with a nice environment. The Mac and cheese was good and servers were excellent. None of our main entrees was very good however. They seemed a little uninspired in the cooking department. I ordered a burger and we also had...fried chicken, a salad, and a veg burger. Just sort of blah, not much flavor. I liked the cool fireplace though.More

Date of visit: June 2021
Helpful?
Christy, General Manager at Cherokee Grill, responded to this reviewResponded 5 days ago

Thank you so much for sharing your experience with us. I am sorry your visit with us fell short of your expectations. We are using your feedback to make some important changes.

Reviewed 1 week ago

So disappointed in this place. Our server came right away and took our drinks order, Returned 15 minutes later with drinks and took dinner order. Food arrived in a reasonable time. I had order the steak and he asked me to check it. I ordered...medium rare and it was bit more undercooked than it should be, but I said it was fine. Well as I got to the middle it was pretty rare, and it was so tough I could hardly chew it. Not ONCE until he brought the check, did we see our waiter. Even then, he never asked how our dinners were. I would’ve sent the steak back had he ever been the least attentive. Total disappointment.More

Date of visit: June 2021
Helpful?
Christy, General Manager at Cherokee Grill, responded to this reviewResponded 5 days ago

I apologize that you had a less-than-ideal experience at our restaurant, and we appreciate your candid review. Your business is very important to us, and we took a lesson about your experience so we can improve our processes. Thanks again, and we hope to earn...More

Reviewed 1 week ago via mobile

Waiters looked clueless. We had a party of 10 and where to begin. Reservation for 8:30pm by the way the place was dead so I’m not sure why a reservation was required. Anyhow our drinks did not come out for over 30 mins. Orders messed...up. Waiters didn’t come back to check on us. My wife’s steak was rare and she asked for medium. Food was just ok. I wouldn’t recommend going.More

Date of visit: June 2021
Helpful?
Christy, General Manager at Cherokee Grill, responded to this reviewResponded 5 days ago

Thank you for your candid review of our restaurant. We apologize that your order came out wrong and we are pleased to let you know that we met with our wait staff to discuss how we can keep this from happening again in the future....More

Reviewed 1 week ago

The place was packed, but the food was coming out of the kitchen in a reasonable time frame. Our waiter was funny and seemed to care about us. The food was very good. The bleu cheese fillet was wonderful. The crab cake sandwich was good,...but could be improved upon.More

Date of visit: May 2021
Helpful?
Christy, General Manager at Cherokee Grill, responded to this reviewResponded 5 days ago

It was a pleasure serving you at Cherokee Grill. We appreciate you taking the time to share your feedback. We hope to see you soon!

Reviewed 1 week ago

While recently on vacation we went back to Cherokee Grill, our first visit five years ago was sublime, excellent food and service... this visit not so much. I’m giving four stars instead of three, just because I know from past experience it can definitely be...a five star restaurant. Our food was delicious, but the service stunk. My sister and friend were sharing a steak, so my sister only ordered a baked potato, she never received it despite us asking about it twice. Our waitress blamed the kitchen, but I feel it is the waitresses responsibility to make sure the food makes it to the table, not the kitchen staff. It wasn’t super busy, so I don’t understand why the service was so poor. We never asked to speak to the manager as she walked around all of our visit with an angry look on her face. I would probably give it another try on our next visit, but based on our experience on this last visit, I was not impressed.More

Date of visit: May 2021
Helpful?
Christy, General Manager at Cherokee Grill, responded to this reviewResponded 5 days ago

Thank you for bringing this to our attention. I’d like to apologize on behalf of our team for the level of service you experienced. We strive for excellence in guest service, and we recognize we missed the mark here. As a result of your experience,...More

Reviewed 1 week ago

Dylan was so professional and courteous during our visit here. We had a larger party and he made it so relaxing. The food was incredible, but the service was exceptional. Thanks Dylan for your hard work! We will back and asking to sit in your...section :)More

Date of visit: June 2021
Helpful?
Christy, General Manager at Cherokee Grill, responded to this reviewResponded 1 week ago

We are so glad you enjoyed your evening with us. We love Dylan and are so glad you had such a great experience with him as well. Thank you so much for taking the time to do such a wonderful review for Cherokee Grill. We...More

Reviewed 2 weeks ago via mobile

For our one night stay in Gatlinburg, many restaurants were closed on Tuesday evening irvhad a long wait for dinner. We had stooped for drinks at Smoky Mountain Brewery, and saw Cherokee Grill was in the same area. While the restaurant was busy, we found...seats at the bar. Had their ahi Tuna Appetizer that was good. The philly Cheesesteak was very tasty. The side of mac n cheese was really creamy. Nice bar and atmosphere in a very nice restaurant.More

Date of visit: June 2021
Helpful?
Christy, General Manager at Cherokee Grill, responded to this reviewResponded 1 week ago

Thank you so much for your positive feedback. We look forward to seeing you on your next visit!

Reviewed 2 weeks ago

Service was great! Food was just ok for the price. Our kids food, off the kid menu, was good. My husband ordered the pork loin, and it was average. However, I ordered the crab cakes and they were the worst crab cakes I’ve ever eaten,...so incredibly fishy tasting!!! Overall, we will not be going back!!More

Date of visit: May 2021
Helpful?
Christy, General Manager at Cherokee Grill, responded to this reviewResponded 1 week ago

I am sorry to hear that you had a less-than-ideal experience at our restaurant, and we appreciate your candid review. Your business is very important to us, and we’d like to learn more about your experience so we can improve our processes. Thanks again, and...More

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Questions & Answers
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Jgtrn
February 27, 2021|
Answer
Response from JGL1973 | Reviewed this property |
Hi - it says "Cherokee Grill in Gatlinburg TN' which is the correct place. It even states "Restaurants in Gatlinburg" at the top of this question so Im not sure where you are seeing Gambling Resort?
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Frequently Asked Questions about Cherokee Grill

Yes, Cherokee Grill offers takeout services.

Yes, Cherokee Grill offers delivery services.

Yes, Cherokee Grill is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Cherokee Grill is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5