I'm so disheartened to have to give this review, because we have eaten here several times and love the food, I called ahead before we came to restaurant to make sure they were open and lady on phone said very rudely they were. I blew...that off thinking maybe it was just a bad day. Upon entering restaraunt our greeting was waitress at the door complaining to another waitress about having to take phone orders. She escorted us to a booth and asked about drink orders. My boyfriend asked for a bottled beer and I got a diet pepsi. When she returned to the table she had a beer in a glass. My boyfriend said im sorry hun I asked for a bottle and she completely ignored him. Then as she was walking away he said ma'am im sorry I asked for a bottled beer. She snatched the drink off the table and walked less than two feet from us and yelled I need a bottled beer! They never told me ( which we had ) . Literally every person in the room could over hear how rude she was . When she returned to the table,her response was are u ready to order,at that point we were upset and my boyfriend told her she prolly could have been a little more professional with how she handled the beer situation because it was an easy fix and she very rudely told him she was sorry things weren't being handled the way he wanted them to and began to tell him he had not told her that's what he wanted she was very confrontational with him,I asked to speak with a manager and he told us he would give us a new waitress. Well they couldn't find because the initial waitress was talking about us so loud we could hear her across the room because she was the one at the door when we came in and because we didn't except her friends rudeness she told the manager she didn't want to wait on us. So one of the cooks came out to wait on us and the guy was very polite and professional except before we could order the initial waitress walked by and told him to make sure my boyfriend got his bottled beer, again loud enough for the entire area to over hear.When the gentleman waiting on us returned to our table we apologized told him we enjoyed the food there but could not bring ourselves to order because the initial waitress had ruined the entire dining experience. Worst experience ive ever had in a restaraunt ever. We apologized to the manager on the way out told him we enjoyed the food there. But her service will keep us from ever stepping foot in there again.More