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Melting Pot

Certificate of Excellence
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959 Parkway #2, Upstairs TGI Friday's, Gatlinburg, TN 37738
+1 865-430-4430
12:00 pm - 10:00 pm
Open now
All hours
Sun 12:00 pm - 9:00 pm
Mon - Thu 4:00 pm - 9:00 pm
Fri 4:00 pm - 10:00 pm
Sat 12:00 pm - 10:00 pm
More Info
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467 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 467: English reviews
North Carolina
Level Contributor
30 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This is not one of your traditional places to eat. When you go, plan on 1 1/2 - 2 hours to eat. You can choose to eat the full 4 courses or just go in for their famous chocolate fondue. Everything g is brought to you to cook yourself. You get to fondue your entire meal. Don't let the time... More 

1 Thank Tonya G
Strasburg, Virginia
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

It was our first time at this restaurant and I'm not sure we will return. The staff was not informative at all. At one point, our waitress was gone for over 20 minutes. It was late and not busy (there was one other table besides us). We waited forever for our food and drink refills. The food was okay but... More 

Thank vtgrad85
CRGroup, Public Relations Manager at Melting Pot, responded to this review

Thank you for posting your feedback. Would you mind to contact us? We would be grateful for additional information about your visit. Please call us and ask for Kris or Dryse. 865-430-4430. We look forward to speaking with you. More 

Level Contributor
10 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I have been to other Melting Pots before but this was our young children's first experience. They LOVED it. I was worried the restaurant would be packed because we went to Gatlinburg 4th of July weekend and Gatlinburg was nuts. We reserved a table right from the tripadvisor website and had no problems. The restaurant was very... More 

1 Thank JODIE W
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Eleven girls went to G'burg for the weekend & we decided late in the day on Saturday that it would be fun to go to Melting Pot for dessert. Since there were so many of us, we called ahead & they said they could probably work us in. When we arrived, we were taken to our own room with 2... More 

Thank Kelleywbest
New Orleans, Louisiana
Level Contributor
29 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I've been wanting to come to this place for awhile now. Really glad I finally did. It is a bit pricy BUT totally worth it. I would go again for sure. Our server was Nia, she helped walk up through everything we needed.

Thank Tobywill284
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a great time with my girls group! This is such a fun restaurant with great service. Highly recommend you ask for Stephanie Johnson as your server. So attentive and fantastic! Definitely bring your friends and family and enjoy the cheese and chocolate fondue.

Thank Stephanie H
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Our server Stephanie Johnson was awesome!!! We had 11 in our group and she made our experience a great one. We had a blast and loved talking with her. Can't wait to come back!

Thank Elena B
Little Rock, Arkansas
Level Contributor
27 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Melting Pot location is typical of the chain. It was nice to have fresh vegetables for dipping in the hot fondue. Lobster and steak of exceptional quality. Good wine list. It is well worth the money for a consistently great meal.

1 Thank arkiemommy
Lynchburg, Virginia
Level Contributor
17 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had lunch at the Melting Pot on our anniversary and we really enjoyed it. Our waitress was knowledgeable and friendly and allowed us to share a 4-course meal since we weren't extremely hungry. They also brought us a dessert plate with 'Happy Anniversary' written in chocolate when it was time for dessert. I would definitely recommend the Melting Pot... More 

1 Thank ctkttt
Level Contributor
15 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We visited this place a couple of years ago and then again this June. Still excellent service and the food is amazing. Make sure you get the lobster its incredible!!! :-)

Thank Jeff B

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    4 of 5 stars
  • Value
    3.5 of 5 stars
    4.5 of 5 stars
American, Gluten Free
Lunch, Dinner, Late Night
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Large groups, Special occasions, Romantic
Open Hours
12:00 pm - 9:00 pm
4:00 pm - 9:00 pm
4:00 pm - 9:00 pm
4:00 pm - 9:00 pm
4:00 pm - 9:00 pm
4:00 pm - 10:00 pm
12:00 pm - 10:00 pm
Location and Contact Information
  • Address: 959 Parkway #2, Upstairs TGI Friday's, Gatlinburg, TN 37738
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-430-4430
Whether you’re celebrating a birthday, anniversary, a long overdue date night, or celebrating with a group, The Melting Pot Restaurant is perfect for any occasion. Tailor your visit with a four-course dining experience including cheese fondue, salad, entree and dessert. Or, come by for fondue cheese paired with that perfect glass of wine from our extensive selection. That's not to say, we haven't had more than a few stop by to satisfy that chocolate craving after a movie. Make reservations today, and see what people are talking about.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Melting Pot and other visitors
3 questions
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Questions? Get answers from Melting Pot staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?