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Melting Pot

Certificate of Excellence
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959 Parkway # 2, Upstairs TGI Friday's, Gatlinburg, TN 37738-3103
+1 865-430-4430
4:00 pm - 9:00 pm
Closed now
All hours
Sun 12:00 pm - 9:00 pm
Mon - Thu 4:00 pm - 9:00 pm
Fri 4:00 pm - 10:00 pm
Sat 12:00 pm - 10:00 pm
More Info
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500 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 500: English reviews
Savannah, Georgia
Level Contributor
32 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Went here for my wife's birthday and typically go for special occasions to the one in our hometown. The cheese with bacon and jalapenos and the turtle chocolate fondue are unbeatable. I could go just for those. The entrees are ok, but it's a cool experience as well. We made reservations and got there about 15 minutes early. The hostess... More 

Thank pking1186
New Orleans
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

WONDERFUL service from Nia! The loaded baked potato fondue was amazing. My new favorite restaurant in Gatlinburg

Thank emmakitty
Savannah, GA
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

My husband took me to celebrate our 24th year of being a couple. Tables were very spacious and the room had a nice atmosphere. I also had a muddled strawberry drink that was delicious. The menu was complicated due to the large variety of options to choose from, ranging from an all inclusive four course meal to individual items consisting... More 

Thank CindyMcDon
Level Contributor
12 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

It's unfortunate so many reviewers don't seem to know what to expect when you go to a Melting Pot. My wife and I visited the Gatlinburg Melting Pot mid-August. Reservations were easily made through OpenTable. The Host and our waitress were both exceptionally pleasant to deal with, although the waitress's service was a bit light for the first half of... More 

Thank PASparker
South Carolina
Level Contributor
47 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I'm a fondue lover. The melting pot makes fondue even better! The atmosphere is soothing and peaceful. It allows for conversation and sharing. It is a rare find in today's hectic world.

Thank jllnagge1148
Level Contributor
7 reviews
5 restaurant reviews
2 of 5 stars Reviewed 5 days ago NEW via mobile

My boyfriend and I called and made reservations for this place after a long day drive from ohio. We were looking to relax and enjoy a hot meal. When we arrived and were Sat at our table, we were in too deep. Lol the waitress came to the table, went over the menu with us. We were surprised to learn... More 

Thank Ashly K
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The food was delicious, and the servers were great. They always checked on you to make sure you had everything you needed and always asked if you wanted anything else. Will definitely be back!!

Thank KaitlinandCasey
Elizabethton, Tennessee
Level Contributor
17 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First, I should say that the atmosphere inside the Melting Pot was nice! The décor made it feel like you were in a high class place. But, formal attire isn't required. When my friends and I first arrived we were greeted by two very friendly hosts at the front door. After being seated, our waitress came out and explained the... More 

Thank Lynn312011
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The. Best. Dining. EVER. Somewhat pricey just like other good restaurants (although not unreasonable for the quality AND quantity) but GO... just GO.

1 Thank chinouth
2 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

I give guest service an excellent rating. Me and my wife used to come here twice a month. Besides the fact of giving us a run around on adding my military discount until we said forget it the last visit. The menu change was disappointing. Example, doing away with the fiesta cheese for loaded baked potato. We tried different things... More 

Thank Garrett C
CRGroup, Public Relations Manager at Melting Pot, responded to this review

Thank you for sharing your feedback with us. We are very sorry to hear that you are visiting us less often. We genuinely appreciate you. Could you call our GM, Kris, at 865-430-4430 please? He would be grateful for the opportunity to win your business back. More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    4 of 5 stars
  • Value
    3.5 of 5 stars
    4.5 of 5 stars
Dinner, Late Night
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Families with children, Large groups, Romantic, Special occasions
Open Hours
12:00 pm - 9:00 pm
4:00 pm - 9:00 pm
4:00 pm - 9:00 pm
4:00 pm - 9:00 pm
4:00 pm - 9:00 pm
4:00 pm - 10:00 pm
12:00 pm - 10:00 pm
Location and Contact Information
  • Address: 959 Parkway # 2, Upstairs TGI Friday's, Gatlinburg, TN 37738-3103
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-430-4430
Whether you’re celebrating a birthday, anniversary, a long overdue date night, or celebrating with a group, The Melting Pot Restaurant is perfect for any occasion. Tailor your visit with a four-course dining experience including cheese fondue, salad, entree and dessert. Or, come by for fondue cheese paired with that perfect glass of wine from our extensive selection. That's not to say, we haven't had more than a few stop by to satisfy that chocolate craving after a movie. Make reservations today, and see what people are talking about.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Melting Pot and other visitors
4 questions
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Questions? Get answers from Melting Pot staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?