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Melting Pot

959 Parkway # 2, Upstairs TGI Friday's, Gatlinburg, TN 37738-3103
+1 865-430-4430
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  • Excellent60%
  • Very good18%
  • Average10%
  • Poor6%
  • Terrible3%
Travelers talk about
Open Now
All hours
American, Vegetarian Friendly, Gluten Free Options
959 Parkway # 2, Upstairs TGI Friday's, Gatlinburg, TN 37738-3103
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Reviews (576)
Traveler rating
Traveler type
Time of year

1 - 10 of 576 reviews

Reviewed 3 weeks ago

I love the melting pot but this one was terrible. We were asked if we had reservations and there where only 4 tables occupied. I wanted to try a Tennessee beer and the waitress carded me ( I am 62 years old). The other people...More

Thank barbaraash19
Reviewed 4 weeks ago

Four sat down for lunch and our experience was a very positive one. We actually ordered two fondues and we shared them. Two servings was enough for four old folks. Not only were we permitted to share, this restaurant did not charge a split plate...More

2  Thank Paul G
Reviewed 4 weeks ago via mobile

The food was so good! You do have to be patient and like fondue! It's not for everyone but if so, you will love it. This particular location was lacking a bit in their service. We felt abandon most of the night. Our waitress was...More

2  Thank cmarie35
Reviewed April 18, 2017

This was, overall, a disappointing experience. We made reservations, yet had to wait despite the restaurant being almost empty. Server was nice, but very slow. Food was ok, but, again, not up to typical Melting Pot standards. I'd recommend the Melting Pot, but not this...More

1  Thank beaufortworrells
Reviewed April 16, 2017

this place came recommend by some friends we had the 4 course meal. it was amazing. we started out with cheese fondue then house salad followed by the entre which was lobster tail shrimp steak chicken and pork. it was very good, then we ended...More

Thank Niday2003
Reviewed April 16, 2017 via mobile

My husband and I were in Gatlinburg for a couple days and I saw this place on TripAdvisor and we decided to try it out. Not sure if reservations are mandatory but I highly suggest you make them just in case cause that's the first...More

1  Thank Preeli F
Reviewed April 16, 2017 via mobile

I was with a group of 5 people and we ended up walking out 40 minutes after being seated because our waitress was so rude. There was not a wait to be seated. We sat down and waited 20 minutes before we got a waitress....More

Thank Chelsea P
CRGroup, Guest Relations Manager at Melting Pot, responded to this review

We are very disappointed to read your review, and we would be grateful for the opportunity to speak with you for more information. Please call Dryse at 865-430-4430. Thank you in advance for helping us.

Reviewed April 11, 2017 via mobile

My husband and I lived close to the Richmond, VA location for years and never checked The Melting Pot out. Then, on a whim, we decided to make reservations and have dinner to finish up our Anniversary/Birthday trip to Gatlinburg, TN. BEST. DECISION. EVER. The...More

1  Thank Sara P
Reviewed April 10, 2017

My Fiancé and I celebrated our engagement at The Melting Pot this past Sunday. Michael was our server and he went above and beyond to make our evening special. Michael was attentive, patient, and informative. He was very personable and made our experience one to...More

1  Thank Cristina C
Reviewed April 6, 2017 via mobile

This was the first time trying The Melting Pot Hadthe 4 course experience. The appetizers in a beer and Wisconsin cheddar cheese dip was good. The Mojo Caribbean cooking style was an excellent choice for the French Quarter and the Land and Sea! Then finaly,...More

1  Thank rmw820
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Questions & AnswersAsk a question
Leah C
Is the 4 course made for 2 people or one??
February 1, 2017|
Answer Show all 8 answers
Response from CRGroup | Property representative |
The four-course menus at The Melting Pot are priced per person, however sharing is allowed. It all depends on how much each person likes to eat. Most people order a four-course per person. One option would be to order one... More
Shandra C
Is there a dress code? Are jeans too casual?
November 5, 2016|
Answer Show all 6 answers
Response from Knoxvilleshopper | Reviewed this property |
Dress code is casual.
Jessica C
what is the price of the food?
August 24, 2016|
Answer Show all 9 answers
Response from CRGroup | Property representative |
Please visit the Melting Pot website to view menu and exact pricing. You can also view specials under the "our events" tab. Visit the Melting Pot website and search for our Gatlinburg location.
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, Late Night
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Families with children, Special occasions, Large groups, Romantic
Open Hours
12:00 pm - 9:00 pm
4:00 pm - 9:00 pm
4:00 pm - 9:00 pm
4:00 pm - 9:00 pm
4:00 pm - 9:00 pm
4:00 pm - 10:00 pm
12:00 pm - 10:00 pm
Location and Contact Information
  • Address: 959 Parkway # 2, Upstairs TGI Friday's, Gatlinburg, TN 37738-3103
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-430-4430
Whether you’re celebrating a birthday, anniversary, a long overdue date night, or celebrating with a group, The Melting Pot Restaurant is perfect for any occasion. Tailor your visit with a four-course dining experience including cheese fondue, salad, entree and dessert. Or, come by for fondue cheese paired with that perfect glass of wine from our extensive selection. That's not to say, we haven't had more than a few stop by to satisfy that chocolate craving after a movie. Make reservations today, and see what people are talking about.