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Village Cafe and Creamery

Certificate of Excellence
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634 Parkway Ste 17, Gatlinburg, TN 37738-3237 (Formerly Jordan's Village Creamery)
10:00 am - 10:00 am
Closed now
All hours
Sun - Sat 10:00 am - 10:00 am
More Info
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131 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
Showing 131: English reviews
Pigeon Forge, Tennessee
1 review
1 of 5 stars Reviewed 2 weeks ago

Went in to order and coffee and large coke. Cashier was not friendly, then when my husband came in to grab his coffee with our registered service animal she told us to get our dog out service animal or not she did not care. My husbank pulled out his card and said maam he is a service animal and he... More 

Thank mh0rne
Level Contributor
17 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 12, 2016

Tons of choices for a great ice cream or coffee break. Had a strawberry cheesecake malt suggested by the women behind the counter. Awesome choice!

Thank Beth G
Louisville, Kentucky
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 25, 2016 via mobile

This place is just awesome. It is a tiny little shop tucked back in a huge strip of shops. The person working the counter was super friendly the prices where reasonable and the ice cream is to die for. Check this place out it is a true gem.

Thank djdavenp
Aurora, Colorado
Level Contributor
42 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 23, 2016

We stopped in for ice cream after dinner while looking at all the shops. There was one woman running the place, and she was awesome! A great personality! I had a Cookies & Cream Shake. There were 4 of us and several other people came in after us. She took care of everyone one at a time, but was funny... More 

Thank rsloustalet
Kalamazoo, Michigan
1 review
5 of 5 stars Reviewed April 8, 2016 via mobile

My children and I stopped in Gatlinburg for the day and this was one of the best places we could have stumbled upon! First off, it's an adorable little cafe! Love the feel of it! The owners are extremely friendly and you can tell they have a genuine love for what they do! Second, and I suppose, most importantly, this... More 

Thank Holls1211
2 reviews
5 of 5 stars Reviewed April 1, 2016 via mobile

Needs Google update. Off the main drag near the Tervis shop, but such a great find!! Excellent customer service and awesome coffee! Village Cafe and Creamery on TripAdvisor https://www.tripadvisor.com/Restaurant_Review-g60842-d1112023-Reviews-Village_Cafe_and_Creamery-Gatlinburg_Tennessee.html?m=19904

Thank Heather B
Lake Villa, Illinois
Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 28, 2016

We left coffee and company because of rude customer service and happen to just walk into this great coffee shop. Wow what a difference. The staff was really friendly and talkative. They didn't rush us out and gave us the best service in Gatlinburg. I would highly recommend going here if you want the southern hospitality with great tasting coffee.... More 

Thank M W
2 reviews
5 of 5 stars Reviewed March 24, 2016 via mobile

Owners are awesome!!! Very nice couple! Great coffee and ice cream too! Thanks for being so nice to our kids! We'll be back for sure!

Thank mnmwalker328
Atlanta, Georgia
Level Contributor
112 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed February 19, 2016

Comparably-priced Latte and Hot Chocolate. Nice proprietors. Very conscientious by making our kids' hot chocolate not as hot for our kids. Only place we found so far that offered soy as an alternative to dairy. The chai tea latte with soy that we ordered was really good.

Thank SongMan67
Level Contributor
455 reviews
286 restaurant reviews
common_n_restaurant_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed February 1, 2016 via mobile

There are lots of good ice cream places in Gatlinburg so each time I try a different place see who I like better and this was very good. Fresh and friendly as well.

Thank Brent B

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    5 of 5 stars
  • Value
    4.5 of 5 stars
    4.5 of 5 stars
Average prices
$4 - $10
American, Cafe
Restaurant features
Seating, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Outdoor Seating, Wheelchair Accessible
Good for
Families with children
Open Hours
10:00 am - 10:00 am
10:00 am - 10:00 am
10:00 am - 10:00 am
10:00 am - 10:00 am
10:00 am - 10:00 am
10:00 am - 10:00 am
10:00 am - 10:00 am
Location and Contact Information
  • Address: 634 Parkway Ste 17, Gatlinburg, TN 37738-3237 (Formerly Jordan's Village Creamery)
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: 18654360888
A Cafe' and Creamery featuring All Gourmet Coffees(Hot&Cold) Hand Dipped Ice Cream, Milkshakes, Malts, Old Fashion Sodas, Fresh Baked Soft Pretzels, Smoothies,"Beans" For Our Coffees are Roasted Here in The Smoky Mountains, Cappuccinos, Frappes and Lattes.

Questions & Answers

Questions? Get answers from Village Cafe and Creamery staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?