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The Village Cafe & Creamery

Certificate of Excellence
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634 Parkway, Suite #17, Gatlinburg, TN 37738-3237 (Formerly Jordan's Village Creamery)
+1 865-436-0888
Website
Today
9:00 am - 10:00 pm
Closed now
All hours
Hours:
Sun 10:00 am - 9:00 pm
Mon - Thu 9:00 am - 9:00 pm
Fri - Sat 9:00 am - 10:00 pm
More Info
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140 Reviews from our TripAdvisor Community

Traveler rating
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Showing 140: English reviews
North Carolina
Level Contributor
43 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Very friendly owners and excellent coffee. My wife got a suger free coffee drink and said it was really good. Good enough that we stopped there three nights in a row while out for our evening walks of the strip. Located in the back right corner of the Village shopping area

Helpful?
Thank visionsindigital
Fort Worth, Texas
Level Contributor
75 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed September 30, 2016

Stopped in to this small coffee shop for a quick evening fix before I passed out from lack of sleep and was happy to have gotten my coffee so quickly and well made. I would visit again.

Helpful?
Thank MechSurfer6
Scottnet, Owner at The Village Cafe & Creamery, responded to this review

Thank you for your kind review. So glad that you enjoyed your iced coffee. We are happy when our customers are happy. We appreciate your business and hope that you will stop by again and let us serve you. God Bless! More 

Level Contributor
26 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed September 22, 2016 via mobile

The ice cream may be ok but the coffee was not. I ordered a mocha frappe and it was not good at all. The coffee was poured out of a plastic pitcher from the fridge. The shake that my boyfriend got was not very good either. It was very bland. The folks running the place were nice but I would... More 

Helpful?
Thank Bix B
Scottnet, Owner at The Village Cafe & Creamery, responded to this review

I am so sorry that you did not like your frappe and shake. We work hard to please our customers and are greatly disturbed to hear that you were disappointed. I only wish that you had mentioned this to us before you left the shoppe, we would have either remade your frappe and shake or reimbursed your money. We do... More 

New Castle, Indiana
Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 19, 2016 via mobile

Stopped in for a sweet treat while walking around town. No disappointment here! We were treated with great conversation as well as delicious ice cream!

Helpful?
Thank MackTam
Scottnet, Owner at The Village Cafe & Creamery, responded to this review

Thank you for your kind review. We love talking to our customers when time allows. So glad we had the opportunity to spend time chatting and getting to know one another. Blessings! More 

Waterloo, Canada
Level Contributor
307 reviews
124 restaurant reviews
common_n_restaurant_reviews_1bd8 121 helpful votes
5 of 5 bubbles Reviewed September 15, 2016

Homemade Ice Cream at it's best. Since homemade ice cream is not mass produced like the big chain shops are, the overwhelming range of flavours are not available, but the 15 or 20 choices that change regularly cannot be matched in a production factory. The other key aspect is that the owner is there and serves you, the amount of... More 

Helpful?
Thank Aegiss1
Scottnet, Owner at The Village Cafe & Creamery, responded to this review

Thank you for the awesome review! I would like to clarify that our ice cream is not made in-house, but is made in Nashville. I am so sorry if we gave you that impression. Our ice cream is very good quality and tastes great. Everyone that tries it will testify to that fact. And we do our best to make... More 

Loganville, Georgia
Level Contributor
46 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed September 11, 2016

The staff is very friendly and the coffee and ice cream are excellent. While the selection of ice cream is not up there with a Baskin Robbins, the 12 or so flavors they have are awesome! Why I am not much of a coffee drinker, my wife is and she certainly enjoyed the visit. Try it out!

Helpful?
Thank LocoTech
Scottnet, Owner at The Village Cafe & Creamery, responded to this review

Thanks for the awesome review. We appreciate you taking the time to leave a review. We look forward to seeing you next time you are in town. God Bless. More 

Louisville, Kentucky
2 reviews
5 of 5 bubbles Reviewed September 11, 2016 via mobile

Friendly owners - had a great brown sugar cinnamon latte! My sister had a lucious chocolate raspberry.Right in the Village shopping area

Helpful?
Thank Linda R
Scottnet, Owner at The Village Cafe & Creamery, responded to this review

Thank you for sharing your yummy experience with us. We look forward to your visit next time you're in town. God Bless. More 

1 review
5 of 5 bubbles Reviewed September 10, 2016 via mobile

The ice cream was great and very friendly service. Price was good too. It's location in the village shops creates a cute spot to eat.

Helpful?
Thank Gregg S
Scottnet, Owner at The Village Cafe & Creamery, responded to this review

Thank you for your kind review. Please stop by and see us next time you are in town. God Bless. More 

ohio
Level Contributor
27 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed August 28, 2016

every year we go to Gatlinburg, My wife's thing in the evening is to go to the village cafe' and creamer and get 1-2 scoops of their ice cream and sit by the fountain in the village. Very good ice cream and reasonably priced

Helpful?
Thank kezna
Scottnet, Owner at The Village Cafe & Creamery, responded to this review

Thank you for your kind review. We greatly appreciate our customers. We hope to see you again next year. God Bless. More 

Pigeon Forge, Tennessee
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed August 5, 2016

Went in to order and coffee and large coke. Cashier was not friendly, then when my husband came in to grab his coffee with our registered service animal she told us to get our dog out service animal or not she did not care. My husbank pulled out his card and said maam he is a service animal and he... More 

Helpful?
1 Thank mh0rne
Management response:

We had only owned the business one week when this happened. I was out of town and my husband and employee were running the shoppe. We are so very sorry that this happened! My husband was literally sick over it. We have since relieved our employee of her duties. We hope that you will come back and visit us, so... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
$3 - $10
Cuisine
American, Cafe
Meals
Drinks
Restaurant features
Seating, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Outdoor Seating, Accepts American Express
Good for
Kids, Families with children
Open Hours
Sunday
10:00 am - 9:00 pm
Monday
9:00 am - 9:00 pm
Tuesday
9:00 am - 9:00 pm
Wednesday
9:00 am - 9:00 pm
Thursday
9:00 am - 9:00 pm
Friday
9:00 am - 10:00 pm
Saturday
9:00 am - 10:00 pm
Location and Contact Information
  • Address: 634 Parkway, Suite #17, Gatlinburg, TN 37738-3237 (Formerly Jordan's Village Creamery)
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-436-0888
Description
A Café and Creamery featuring specialty drinks - Hot & Cold / coffee / sodas. Hand Dipped Ice Cream, Milkshakes, Malts, Old Fashion Sodas, Fresh Baked Soft Pretzels, Pizza Nachos, Slushies, Smoothies, Floats, SnoCones, Affogato, Cappuccinos, Frappes and Lattes, Spiced Cider (seasonal).

Questions & Answers

Questions? Get answers from The Village Cafe & Creamery staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?