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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$20 - $50
CUISINES
American, Seafood
Special Diets
Vegetarian Friendly, Gluten Free Options
View all details
meals, features, about
Sponsored by: Chena's Alaskan Grill

Top 3 Reasons to Eat Here

1. Amazing Ambiance
1. Amazing Ambiance
"We sat on the outdoor deck looking over the Chena River."
Lowcountry7
See reviews that mention deck
2. Great Alaskan Seafood
2. Great Alaskan Seafood
"This restaurant came highly recommended and it did not fail us."
debh286
See reviews that mention Great Alaskan Seafood
3. Outstanding Service!
3. Outstanding Service!
"Chena's is first class wonderful."
sandalfoot0505
See reviews that mention Outstanding Service!
Reviews (723)
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Traveler rating
368
175
78
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20
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All reviews halibut seafood blueberry cobbler crab cakes chowder burger chicken the river rv park our waiter ate here deck alaska stroganoff entrees
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Reviewed 3 days ago

Came here hungry as a horse just after 12 hours of flight with a couple of friends. They got the soup and salad after seeing the $50 price tag on the buffet. (Like the previous review stated, there is no functional menu.) I went for...the buffet. The salmon and halibut looked good enough to justify the cost, and I needed more than soup and salad. But both the fish were quite overcooked. Clearly, this place in its current configuration should be avoided. Also, there was no outside seating because of the staffing shortage.More

Date of visit: June 2022
Helpful?1  
Restaurant's Favorite
Reviewed July 1, 2021

We loved the Chena Alaskan Grill. We were staying at the River's Edge Resort which is located right next to the Grill. We were pleasantly surprised at how nice the restaurant is and how good the food is!

Date of visit: June 2021
Helpful?
Stuart N, Other at Chena's Alaskan Grill, responded to this reviewResponded July 13, 2021

Dear Tapme410, Thank you so much for the five star review. We were all delighted to learn of your terrific dining experience and that you thoroughly enjoyed our menu offerings. We appreciate your patronage. Means a lot to us all.

Reviewed 2 weeks ago via mobile

We went to Chena’s Alaskan Grill based on Trip Advisor reviews and its Trip Advisor rating. Chena’s has changed since most of the reviews were written. Forget the online menu which included a wide variety of offerings and reasonable prices.. Today, there is a light...menu - appetizers or soup and salad - and a buffet. The buffet, which is a hefty $50.00, is your basic steam table buffet. By the time we saw what the buffet consisted of, our taxi had left, so we opted for soup and salad, seafood chowder and a caesar salad, for $25 per person. The caesar salad was make-your-own, starting with undressed chopped romaine lettuce. To this you could add generic croutons and parmesan cheese. Our waitress brought us little plastic cups of caesar dressing. The seafood chowder was warm, mild and okay. We appreciate the struggle that restaurants have gone through since the pandemic and we are reliable customers and fervent supporters of restaurants that serve good food. That was not our experience at Chena’s. We recommend that visitors to Fairbanks eat elsewhere. .More

Date of visit: June 2022
Helpful?1  
Stuart N, Other at Chena's Alaskan Grill, responded to this reviewResponded 1 week ago

Dear DianeS11398, Thank you for your comments following your recent visit to Chena's Alaskan Grill. You are correct, for this season 2022, we have changed our model all due 100% to significant labor challenges/shortages. We were ready with our traditionally outstanding a la carte menu...More

Reviewed 2 weeks ago

From the reviews we thought this would be a romantic spot to have good, local food. Not at all. It's part of a campground on a rather boring portion of the river. The food was buffet style and very so-so. On top of that it...was $50/plate which I was more than any other meal we had in Alaska. Would give it 2.5 starts but I'm generously rounding up.More

Date of visit: June 2022
Helpful?1  
Stuart N, Other at Chena's Alaskan Grill, responded to this reviewResponded 1 week ago

Dear JeffT396, Thank you for your comments following your recent visit to Chena's Alaskan Grill. For this season 2022, we have changed our model all due 100% to significant labor challenges/shortages. We were ready with our traditionally outstanding a la carte menu prior to the...More

Reviewed 3 weeks ago

Well we researched the restaurant before we went and it had pretty good reviews from last year but!!! Things definitely do change. We went for one of the delicious looking seafood dinners on their web site, but when we got there we told they are...doing buffet only. At that point when we saw the buffet we should have just left. What a mistake. The salmon and halibut were total dried out and tasted fishy. The salmon fettuccine was fishy, chicken was dried and the crab cakes were just ok. And to add insult to injury when we received our bill they added a twenty percent tip to it because they said it was a buffet. We were two people!!! We would have left a tip on our own. Over priced and poor quality. Don’t waste your money !!!!!More

Date of visit: June 2022
Helpful?2  
Stuart N, Other at Chena's Alaskan Grill, responded to this reviewResponded 1 week ago

Dear M6483ZUgalc, Thank you for your comments following your recent visit to Chena's Alaskan Grill. For this season 2022, we have changed our model all due 100% to significant labor challenges/shortages. We were ready with our traditionally outstanding a la carte menu prior to the...More

Reviewed September 14, 2021

Absolutely fabulous food. Had prawns for appetizer and beef tips stroganoff for dinner. Followed by blueberry cobbler. All of it was wonderful. Service was prompt and courteous as well as meeting all needs. Restaurant was clean and had a homey feel.

Date of visit: September 2021
Helpful?
Stuart N, Other at Chena's Alaskan Grill, responded to this reviewResponded November 8, 2021

Dear johnpR2856YO, Thank you so very much for your 5 Bubble Review, following your Sept. 2021 dining experience. We were all so pleased that you enjoyed your meal, service and overall experience at Chena's Alaskan Grill. Hope to see you again next season 2022.

Reviewed September 7, 2021 via mobile

The only reasons for not eating here are: 1) you aren’t hungry, 2) you don’t have any money, or 3) you won’t be in Fairbanks! The food is great (the blueberry pie is out of sight!), and the ambiance along the Chen’s River is nice....We ate here twice in about three days!More

Date of visit: September 2021
Helpful?1  
Stuart N, Other at Chena's Alaskan Grill, responded to this reviewResponded September 26, 2021

Dear jimsR4473HV, Thank you so much for your Five Bubble review on Tripadvisor, following your recent experience in early September at Chena's Alaskan Grill in Fairbanks, AK. We so appreciate your positive comments about the food and overall ambiance. Seems you really enjoyed the blueberry...More

Reviewed August 22, 2021

We checked them out after reading their reviews. They had great food and killer drinks. The bartender makes a mean lemon drop martini! The restuarant is very popular and we had a short 30 minute wait to be seated but our food came relatively quickly....We'd eat here again.More

Date of visit: August 2021
Helpful?
Stuart N, Other at Chena's Alaskan Grill, responded to this reviewResponded August 29, 2021

Dear mnguru1, Thank you very much for the terrific review. We appreciate your business and so pleased that you enjoyed the food, drinks and overall dining experience.

Reviewed August 16, 2021

We had a wonderful dining experience at Chena's Alaska Grill. The weather prevented us from enjoying the beautiful riverside deck, but the food made up for it. Everyone in my party of six thoroughly enjoyed their meal. Grim, our waiter, was absolutely outstanding. He took...great care of us, made excellent recommendations, and made sure we had a wonderful experience. The seafood reviews we saw were terrific and the meals did not disappoint. But two in our party also had steak: one had a filet and the other a ribeye, and they both loved theirs too. For desert Grim recommended the bread pudding and cobbler, and both were fantastic (personally I liked the cobbler a little better). Would definitely dine here again. Thanks for a great evening!More

Date of visit: August 2021
Helpful?
Stuart N, Other at Chena's Alaskan Grill, responded to this reviewResponded August 29, 2021

Dear threegoalnight, Thank you so very much for your fabulous review, following your recent dining experience at Chena's Alaskan Grill. We are all so delighted that you and your dining party enjoyed the menu selections and service provided by Grim. Thank you for your business...More

Reviewed August 12, 2021 via mobile

Excellent salmon and halibut; even the sides were great. Scenic spot on Chena River next to Rivers Edge so it was very convenient

Date of visit: August 2021
Helpful?
Stuart N, Other at Chena's Alaskan Grill, responded to this reviewResponded August 29, 2021

Dear Cpmcgil, Thank you so much for the wonderful review of Chena's Alaskan Grill. We are all so pleased that you enjoyed your dining experience. Your patronage is much appreciated.

Reviewed August 11, 2021

Good food, nice wait staff, terrific drinks, and a view of the river. Our food was great and we could see the river from inside (but the outdoor patio was available and beautiful.

Date of visit: July 2021
Helpful?
Stuart N, Other at Chena's Alaskan Grill, responded to this reviewResponded August 29, 2021

Dear mariegleerup, Thank you so much for your terrific review of Chena's Alaskan Grill in Fairbanks, AK. So pleased that you enjoyed your dining experience. Your business is much appreciated.

Reviewed July 30, 2021

We pulled into the Rivers Edge RV Park and we’re very happy with the accommodations. We decided to try the Chen’s Alaska Grill because we didn’t want to cook in the RV. The atmosphere was very upbeat and busy. People were being seated outside as...well as inside. We chose outside but we’re told a 30 minute wait, so we ate inside. Then we see other people coming in and eating outside without waiting. Strike 1. The waitress came and took our order but she was very distant and did not seem to even know the menu. After looking at the prices (kind of high) my wife ordered the bacon cheeseburger with no onion and add sautéed mushrooms. The waitress was not sure they could do that. I ordered the seafood chowder and we also ordered the artichoke crab dip as an appetizer. The crab dip was blah. No other was to describe it. Strike 2. My wife got her burger with onions and the mushrooms were raw not sautéed. The chowder… a 19.50 entree is about 1.5 cups of bland Campbell chowder soup like substance with chewy shrimp and oyster crackers. That’s all the seafood I could taste. Strike 3.More

Date of visit: July 2021
Helpful?
Stuart N, Other at Chena's Alaskan Grill, responded to this reviewResponded August 7, 2021

Dear forrestn890, Thank you for taking the time to share your comments following your recent visit to Chena's Alaskan Grill. So sorry that your experience was not up to the traditionally fine standards in both quality of food and service as Chena's is known for....More

Reviewed July 27, 2021

Chena's had great food, authentic Alaskan food if you're looking for it. Seafood chowder was INCREDIBLE. The only downside to the grill is portion sizes. They are very small especially for the price! But the food is fantastic. Would recommend. Great experience with a large...group- very nice atmosphere being on the river.More

Date of visit: July 2021
Helpful?
Stuart N, Other at Chena's Alaskan Grill, responded to this reviewResponded August 7, 2021

Dear 328codyg, Thank you so much for the excellent review following your recent dining experience at Chena's Alaskan Grill. We're all so pleased that you found our food to be quite enjoyable and overall you and your group had a wonderful experience. We appreciate your...More

Reviewed July 21, 2021

The food was very good and we sat outside right on the river on a beautiful 75 degree Friday evening in Fairbanks.

Date of visit: July 2021
Helpful?
Stuart N, Other at Chena's Alaskan Grill, responded to this reviewResponded July 24, 2021

Dear M8317XNrobertm, Thank you for your kind review of Chena's Alaskan Grill in Fairbanks. So pleased that you enjoyed the splendid ambiance on the deck overlooking the Chena River. Thank you for your patronage.

Reviewed July 11, 2021 via mobile

Came to eat at 6:00 on a Saturday evening with 4 other families. The manager on duty was incredibly rude. The restaurant was not full at all. We offered to wait, stated we were not in a hurry, and didn’t need to be seated together....She refused and said we would need to go somewhere else. 3 of the 5 families were staying at the resort.More

Date of visit: July 2021
Helpful?1  
Stuart N, Other at Chena's Alaskan Grill, responded to this reviewResponded July 13, 2021

Dear Mom_2_the _4th_Power, So very sorry to learn of your recent experience and that you found our manager on duty to be rude. We'll certainly investigate that and review your feelings with her as a learning experience. While it may appear that our restaurant was...More

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Questions & Answers
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Alexander V
March 6, 2018|
AnswerShow all 2 answers
Response from 423TPag | Reviewed this property |
Two good places to eat - I think I rated them in Tripadvisor--both good. Both definitely local fares but good! Sam's Sourdough and The Bakery.
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pattyann66
June 13, 2017|
AnswerShow all 2 answers
Response from 8stuartn | Property representative |
Yes for large parties. Thank you and hope to see you soon.
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dougz657
December 19, 2015|
AnswerShow all 3 answers
Response from annalea52 | Reviewed this property |
The restaurant is open during the winter according to their website although with reduced hours so give them a call!
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Frequently Asked Questions about Chena's Alaskan Grill

Yes, Chena's Alaskan Grill offers takeout services.

Chena's Alaskan Grill is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4