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Franklin Hotel

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301 S James St, Rome, NY 13440-6698
+1 315-336-9974
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  • Excellent43%
  • Very good37%
  • Average15%
  • Poor3%
  • Terrible2%
Travelers talk about
“pasta” (13 reviews)
“bread” (12 reviews)
Closed Now
Italian, Vegetarian Friendly
$$ - $$$
301 S James St, Rome, NY 13440-6698
All Details
Write a ReviewReviews (138)
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1 - 10 of 137 reviews

Reviewed April 24, 2018

Went here last night. Not my first choice because of my impression of many, many years ago. Unfortunately, many Rome restaurants are not open on Mondays. ? Anyway, I was pleasantly surprised at how bright and clean the place looked. I didn't remember it that...More

Thank Allmyideasareused
Reviewed February 18, 2018

We have been going to this restaurant for a very long time, but hadn’t been here for about two years until earlier this week. Everything used to be mouthwatering fantastic and such a bargain compared to portion sizes. No so now. Don’t know if there...More

Thank RWKN3
Reviewed January 29, 2018

I really don't know what the hype is for this place, years ago I had meals at the Franklin because everyone likes this place. I guess I missed what they like about it. The atmosphere is busy which is fine by me, they only take...More

Thank F2567NRmikeh
Reviewed January 21, 2018

We were there for a holiday function in the rear banquet room. The ambience is adequate, but could really use some sprucing up. We were served buffet style, and there was a bucket load of food! The Italian style options were good and included pasta...More

Thank optix10
Reviewed January 10, 2018

The food is all prepared fresh by trained chefs. The restaurant is dated and the ambience is busy local favorite where everybody knows your name. The bakery section that greets you on your entry is tough to get by if you have a sweet tooth....More

Thank Pat C
Reviewed November 9, 2017 via mobile

Always good food, cozy, relazed, old- time, albeit crowded seating...value for money for sure...always leftovers to bring home from large portions and drools over the bakery bar!!

Reviewed October 15, 2017

We were really tired from our adventures and didn’t feel like cooking. We phoned in our Oder. When we got there we had to wait because it was not done yet. It was worth the wait because the food is delicious. We ordered gnocchi in...More

Thank GrammyJ43
Reviewed October 11, 2017 via mobile

Reservations recommended as the place is always busy. Great pasta and desserts, reasonable prices and fantastic service makes this a favorite local spot.

Thank DebbieJoyce
Reviewed October 10, 2017 via mobile

I loved this place! The food was beyond amazing and very generous portions.. It was clean, but could use some up dating on the decor. The staff were quick and friendly.

Thank Vicki D
Reviewed September 7, 2017

Very good family restaurant. Nice atmosphere and very good food. We had pasta dinners and the Chicken Parmesan ...

Thank boski66
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Families with children, Kids, Large groups
Open Hours
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
Location and Contact Information
  • Address: 301 S James St, Rome, NY 13440-6698
  • Location: United States  >  New York (NY)  >  Rome
  • Phone Number: +1 315-336-9974
  • E-mail
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