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Franklin Hotel

301 S James St, Rome, NY 13440-6698
+1 315-336-9974
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  • Excellent44%
  • Very good37%
  • Average14%
  • Poor3%
  • Terrible2%
Travelers talk about
“pasta” (15 reviews)
“bread” (13 reviews)
Open Now
11:00 AM - 10:00 PM Hours
Italian, Vegetarian Friendly, Vegan Options
$$ - $$$
301 S James St, Rome, NY 13440-6698
All Details
Write a ReviewReviews (155)
Traveler rating
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1 - 10 of 154 reviews

Reviewed yesterday via mobile

Each time I get to Rome, I try to stop in. The food is always very good and the red sauce is authentic. Everything is home made from the bread to the desserts! And the desserts are great 😋. I wish they took credit cards....More

Date of visit: January 2019
Thank 440jeffr
Reviewed 2 weeks ago via mobile

The bread they serve with their dishes is homemade and so delicious. Now here’s the downside, they give you this beautiful generous whipped herbed .....yucky margarine !! It is so gross!! You need to make sure you tell your waitress before she even comes with...More

Date of visit: May 2018
Thank Grace S
Reviewed 4 weeks ago via mobile

I think it's more follow the leader than anything else. I just don't see what the big deal about the place is. I've never chosen to go there on my own but a lot of times I'm pressured to. The place is dominated with old,...More

Date of visit: December 2018
Thank Cee W
Reviewed 4 weeks ago via mobile

We had takeout/catered food for buisiness meetings. Food was very good and fresh tasting. Particularly enjoyed the chicken riggies and bow tie pasta salad.

Date of visit: December 2018
Thank ctbruinfan
Reviewed December 11, 2018

family friendly place good service sometimes there is a wait because so popular butz the wait is worth it

Date of visit: May 2018
Thank pogoman54
Reviewed November 11, 2018

Best Italian food and pastries in the city. Not a dressy establishment, just friendly staff and a good night out.

Date of visit: September 2018
Thank Kevin A
Reviewed November 9, 2018

They have a great variety of food, so great for everyone to find something to eat. They have the best burgers and fries we have had in Rome. They only take cash, but do have an ATM available.

Date of visit: June 2018
Thank thumperrice
Reviewed November 7, 2018 via mobile

We had no idea what a secret gem Franklin is. The food was great. However you need cash to purchase.

Date of visit: September 2018
Thank Anne S
Reviewed November 6, 2018

this restaurant has been around for ages, and that's because it's so great! love the pasta and especially the home made desserts!

Date of visit: December 2017
Thank kim p
Reviewed October 2, 2018

Visited the Franklin with friend who was visiting and requested a return to the restaurant. Dave had veal, Carol had shrimp special dish and I had Visio special, chicken breast with red pepper, mushrooms in a brown gravy served on mashed potatoes, all three dishes...More

Date of visit: September 2018
Thank ccleary2016
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Private Dining, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Families with children, Kids, Large groups
Open Hours
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
Location and Contact Information
  • Address: 301 S James St, Rome, NY 13440-6698
  • Location: United States  >  New York (NY)  >  Rome
  • Phone Number: +1 315-336-9974
  • E-mail
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