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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Chinese, Asian
Meals
Lunch, Dinner
FEATURES
Delivery, Takeout, Wheelchair Accessible, Table Service
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Reviews (27)
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11
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LanguageEnglish
Traveler rating
11
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All reviews beef eggrolls ordered online fried rice and egg rolls love this restaurant delivery leftovers flavor
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Reviewed April 14, 2023

I love this restaurant service is great and food is excellent always fresh. I love that they deliver food theirselfs instead of having to order and wait for door dash. Prices are a not to expensive compared to others. I would eat n recommend this...place to everyone!More

Date of visit: March 2023
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Reviewed January 14, 2023

Their pan/homemade noodles are outstanding! Beef and broccoli does not have enough beef; mainly broccoli. Prices are good. Delivery is good with a $15 order. Their website needs to be updated as it takes many tries, if used correctly, to get your debit card approved....This has happened on more than one occasion. Finally just gave up and ordered without debit card. Pick up window is a plus.More

Date of visit: December 2022
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Reviewed August 7, 2022

We ordered online picked up our orders of Orange Chicken and Noodles with shrimp, beef and chicken. I ordered the handmade version of noodles and OMG they were thick and very good. Noodles like grandma used to make. Hubby loved the orange chicken. Also ordered...the fried rice and egg rolls. We have enough leftovers for two more meals. We have ordered before and have never been disappointed.More

Date of visit: August 2022
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Reviewed August 7, 2022

Stopped in on a Sunday when it was slow.. I ordered the half order Chicken Fried Rice since I wasn't super hungry. What I received was a FULL order. I also ordered an eggroll which never arrived, but I wasn't charged for at least. Overall,...the dish was disappointing... there wasn't much flavor until I added some Siracha, but that managed to kill all the flavor. The chicken itself was large chunks of meat that looed like they had just been pulled off the bone. It was food, it was edible, but I was unpleased overall.More

Date of visit: August 2022
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Reviewed May 22, 2022 via mobile

We love this restaurant! The food is ALWAYS fresh and ALWAYS delicious 😋 Because of rising costs, the new owners have had to raise the prices a tad bit. We ordered our food based on the old prices. When it came time to square up,...we didn't have enough money. The owner took what we had which was $15-20 short. They're always friendly and patient. CanNOT recommend more. We don't go anywhere else for Chinese!More

Date of visit: May 2022
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Reviewed May 5, 2022

We arrived around 7:30 for sit-down dining. The lady who immerged from the back acted put-out that we were eating inside the restaurant rather than just taking our food and leaving. She proceeded to flit around chewing her food and wiping her nose with a...tissue. GROSS! We received no help choosing our entrees. She got my order wrong. She also sat at a table near ours ... face timing someone and literally SMACKING her food! We all looked at each other grossed out. The food, other than the egg rolls, sucked. We will NEVER go back! What a waste of money.More

Date of visit: May 2022
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Reviewed March 5, 2022

Ordered online for delivery stated the order would take about 50 minutes. After 75 minutes, call the restaurant only to have manager say the food has left the restaurant hot and in hot bags should arrive shortly. 90 minutes after placing the order I get...a call from the driver stating they are here. I go to my door no one is there. Then a couple minutes later a car pulls into my driveway. Cleaning the driver asking what took so long? She gets nasty stating your food is hot next time pick it up yourself. Then she walks away isolate. The food is lukewarm. We ordered the general Tso chicken, the chicken was cold and lacked sauce - dryer- and had changed from bite size pieces to chicken tenders or finger size. Much too dry and less flavorful. Cheese wontons, fried rice and egg rolls all barely warm. Quality has degraded. Delivery fee and tip pre-calculated. It was not worth the charges.More

Date of visit: March 2022
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Reviewed December 12, 2021

What horrible customer service. I was visiting my sister and we ordered a lot of food for dinner. Our order came and it was all wrong. We called back to get the right order and was told they couldn't do it because they close at...9:30. It was 9:32, and we were told all the cooks had left. The lady did tell us we could get it fixed the next day. We called the next day and the sent us a new order. Great! Except that it was still wrong. My sister called back and the owner answered and said "I am not going to fix the order, and don't back anymore because you're being a bitch", then she hung up the phone on my sister. This is truly disappointing because this was our favorite place for Chinese in Fort Smith.More

Date of visit: December 2021
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Reviewed January 6, 2021

We ordered delivery while staying at a hotel in Fort Smith. We ordered around 6:30 and the online estimate said to expect our food by 7:15. We called around 8:00 asking where our food was only to be snipped at by the owner, they're busy,...the drivers busy. Next time order pickup if we want it fast to which we reply, there won't be a next time. Owner: I don't care, I'm busy and I work like a dog. The food showed up around 8:30. It was luke warm and covered in oil. The Lo mein noodles are spaghetti noodles and the chicken was drenched in oil. It looked and tasted like canned chicken. My stomach was terribly upset the next day. I would not recommend this restaurant.More

Date of visit: January 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 26, 2020 via mobile

Since my local Chinese restaurant closed, I've been searching for a restaurant that had a menu with similar flavors and i think I've found it. Everything I ordered was awesome, and i was quite impressed.

Date of visit: July 2020
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Reviewed December 8, 2019 via mobile

In the mood for cashew chicken so thought I'd try Hong Kong. There were several cars in the parking lot so it seemed popular enough. Ordering was confusing though the pictures in the wall were helpful. Portion size was large. Our orders came out at...different times.More

Date of visit: November 2019
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Reviewed May 23, 2018

I have been eating here since i was a child, the last 8 years i feel like the food quality has started to decline. I remember always loving this place but now everything tastes off. The fried rice tastes weird, the meat has dropped in...quality and everything has just gotten more and more greasy. Its still a ton of food for a very reasonable price, but i feel that id be happier with quality over quantity and still get a large enough portion. They do delivery so that's a plus. That said i still find myself coming back, be it nostalgia or hoping to get that really tasty bite that i remember.More

Date of visit: May 2018
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Reviewed January 29, 2017 via mobile

The meat was weird. Which is a chance you take with Chinese. I have never not finished my egg rolls. The meat was very questionable. I had the Kung Pao chicken. I ate everything but the chicken. The fried rice had an odd flavor. The...food was ready extremely fast.More

Date of visit: January 2017
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Reviewed December 26, 2016 via mobile

We ordered food and had it delivered. There is a $15 minimum for delivery, but it was definitely worth it. Large portions. We ate on the leftovers for quite a while and it was very delicious

Date of visit: December 2016
Helpful?1  
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Reviewed September 10, 2016 via mobile

Stopped in here as we came thru area....first the guy taking our order did not speak good English so confusion was present...second I seen them deliver a take out order to a person who left the building then came back to notify them it was...not Their order and so they turned around and gave it to the correct person (when food leaves building it does not need to be given back out to another person) ...third I was almost done eating my food before my wife received hers.More

Date of visit: September 2016
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HONG KONG CHINESE RESTAURANT, Fort Smith - Menu, Prices & Restaurant Reviews - Order Online Food Delivery - Tripadvisor

Frequently Asked Questions about Hong Kong Chinese Restaurant

Yes, Hong Kong Chinese Restaurant offers takeout services.

Yes, Hong Kong Chinese Restaurant offers delivery services.

Hong Kong Chinese Restaurant is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4.5
  • Value: 5