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Cold Stone Creamery

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5500 Abercorn St Ste 20, Savannah, GA 31405-6917
(912) 692-0035
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28 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Level Contributor
39 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

The product here, as typical with this franchise, gets a great review. The employee attitude and respect for customers gets huge thumbs down. In particular, during our visit, we drove out of our way, stood in line, paid $10 for ice cream, and our 8 year old needed to use the rest room. After watching several people go in and... More 

Helpful?
Thank Scott R
Union City, Georgia
Level Contributor
39 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had been outside for a family reunion. It was a nice delicious cold treat after being in the heat for a couple hours. Chocolate Devotion is a must try.

Helpful?
Thank Vickilynn111
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 5, 2016

I have been to various Cold Stone locations throughout the country and love their ice cream (my faves are cake batter, coffee, banana) and have always had wonderful friendly service. Since moving to Savannah, we have come to this cold stone location a few times and each time we leave upset by the rude service of the staff. This last... More 

Helpful?
Thank Casey916
Level Contributor
4 reviews
3 of 5 stars Reviewed February 9, 2016

It's Cold Stone. I don't expect anything less. They are good and you can make any type of ice cream mixxture you can come up with. My favorite is seeing them mix it all up for you right on the spot. However, the employees were a bit rude. The female was great! She was attentive and quick. The gentleman however..... More 

Helpful?
Thank Courtney B
Level Contributor
304 reviews
234 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed January 9, 2016 via mobile

This location is hidden away in the corner of the 12 Oaks Center on the South Side off Abercorn. The ice cream is very good and they mix it on the spot with whatever concoction of ingredients you can come up with from chocolate to Oreos to sprinkles. This is as good as it gets for frozen desserts in the... More 

Helpful?
Thank HazardBob
Glen Allen, Virginia
Level Contributor
32 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed January 2, 2016

We went in for an after dinner dessert. The staff was very friendly and quick, but they were out of both cookie dough and brownies pieces for the ice cream. This was not a deal breaker, but definitely worth the mention.

Helpful?
Thank MissTeach123
Kingsland, Georgia
Level Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 11, 2015

Customer service was wonderful with no wait time. Nice outside eating area. Absolutely perfect!!!! Right across the street from the Hilton...

Helpful?
Thank DaveCoastToCoast
Georgia
Level Contributor
136 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed April 9, 2015 via mobile

Our family came here to celebrate racing the Skidaway Island Half Marathon! This is a very clean establishment, and the staff is very friendly. I loved that they made my German Chocolate ice cream when I ordered, and it was delicious!

Helpful?
Thank janetjordan
Level Contributor
150 reviews
128 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed March 1, 2015 via mobile

The store was OK but not exceptionally clean but the staff was friendly. A wide selection to chose from prepared right in front of you. The ice cream was good but pricy for the portion size.

Helpful?
Thank Khammesf
Toronto, Canada
Level Contributor
68 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed December 29, 2014

It was the first sunny day after days of rain and we found this ice cream haven tucked in a corner beside Publix. They mixed the ingredients on the cold stone and we ate our ice cream outside at one of the several tables. So nice.......so good ..

Helpful?
Thank pd32

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3 of 5 stars
Average prices
$20
Restaurant features
Seating
Good for
Families with children
Location and Contact Information
  • Address: 5500 Abercorn St Ste 20, Savannah, GA 31405-6917
  • Location: United States  >  Georgia (GA)  >  Georgia Coast  >  Savannah
  • Phone Number: (912) 692-0035

Questions & Answers

Questions? Get answers from Cold Stone Creamery staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?