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Shrimp Factory

313 E River St, Savannah, GA 31401-1221
+1 912-236-4229
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  • Excellent42%
  • Very good28%
  • Average17%
  • Poor8%
  • Terrible5%
Travelers talk about
“shrimp” (456 reviews)
“caesar salad” (133 reviews)
“seafood” (182 reviews)
Open Now
11:00 AM - 10:00 PM Hours
American, Cajun & Creole, Seafood, Bar, Gluten Free Options
$$ - $$$
313 E River St, Savannah, GA 31401-1221
All Details
Write a ReviewReviews (1,882)
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1 - 10 of 1,851 reviews

Reviewed 2 days ago

We went here early afternoon on Sunday March 4. I think the waitress forgot to put in our order because it took about 45 minutes between our appetizer and entrees. The other tables were being served but we were not and nobody acknowledged as much....More

Thank JayOrlando60
Reviewed 5 days ago

Getting HORRIBLE customer service, esp from the manager! Nothing but attitude from the employees here. Food was good, shameful your staff can't honor the coupon that brings you here in the first place. Don't try to use this here!!! Just a gimic to get you...More

Thank Amber P
Raven L, web manager at Shrimp Factory, responded to this reviewResponded 3 days ago

Good morning Amber. Thank you for taking the time to let us know about your experience. It certainly sounds like we missed the mark during your visit, and our Director of Operations, Jim White would appreciate an opportunity to speak with you to gather a...More

Reviewed 6 days ago

We walked into the shrimp factory as a group of 5. We stood around the host point looking around at an empty restaurant, unsure if it was open. It took us walking out to gain the attention of any staff members. Service was extremely slow...More

Thank dzimmer1
Raven L, Web Manager at Shrimp Factory, responded to this reviewResponded 4 days ago

Thank you for letting us know about your visit. As you indicated, this was certainly out of the norm for us and we apologize we did not live up to our normally exceptional standards. Please take a moment to reach out to Jim White, Director...More

Reviewed 6 days ago

Restaurant specializes in shrimp dishes but offered many other choices as well. Situated along river walk, the wide front windows provide a great view of this busy shipping port. Decor was charming and the staff could not have been more pleasant or attentive. A perfect...More

Thank lmardo
Reviewed 1 week ago

A Tuesday weekday at lunch, place was maybe 2/3 full. 1/2 hour to just recieve drinks, never did get the appetizers we ordered. One full hour to recieve our luke warm meal, which was simply average anyway. Other tables around us complained to the front...More

Thank c0linp0well
Raven L, Web Manager at Shrimp Factory, responded to this reviewResponded 4 days ago

Thank you for letting us know about your visit. While hard to read, it is helpful to know when we do not live up to our normally exceptional standards. If you did not have an opportunity to speak with the Manager while here, or would...More

Reviewed 1 week ago

I had the stuffed shrimp and they were delicious. My granddaughter had the crab cakes and my daughter had the pasta primavera which were very good. Service was excellent. I would recommend the Shrimp Factory to anyone visiting Savannah.

1  Thank Angelia Z
Reviewed 1 week ago via mobile

We had a great vibe in the restaurant and had good crab and shrimp. Don’t order the Oyster special. Not the freshest and tiny......

1  Thank Michael M
Reviewed 1 week ago via mobile

Arrived, seated promptly. It went downhill from there. 30 minutes to get a drink, 1 hour to get our food. Never did get our appetizers and one meal was wrong. The food was mediocre and only lukewarm. Our waitress disappeared for long stretches and when...More

1  Thank BeaTheTraveller
Raven L, Web Manager at Shrimp Factory, responded to this reviewResponded 4 days ago

Thank you for letting us know about your experience. We are sorry it did not live up to our normally exceptional standards. If you did not take an opportunity to speak with the Manager while here, or would like to reach out to the Director...More

Reviewed 1 week ago via mobile

After being seated by the hostess we waited 10 minutes before our waitress came over. While sitting there waiting the mananger and another employee stood there at the podium. I was expecting someone to come over and at least take our drink order until our...More

1  Thank Tjuanika G
Reviewed 1 week ago via mobile

We had slow wait in food and drinks but the food made up for it. Raw oysters were great, we loved their cocktail sauce!!! Me and my husband also shared a shrimp po-boy, reasonably priced and good portions as well as tasting great!

1  Thank 4meals
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Ask a question
Questions & Answers
December 5, 2017|
AnswerShow all 2 answers
Response from 2016ShelleyT | Reviewed this property |
It's indoor, so no pets.
Claudette P
April 11, 2016|
AnswerShow all 4 answers
Response from Peter P | Reviewed this property |
The staff are very friendly and accommodating. I think you will be pleased.
September 15, 2015|
AnswerShow all 2 answers
Response from Raven L | Property representative |
We have an extensive lunch menu that starts with appetizers and includes entrees, salads, sandwiches, and seafood specialties like our famous Shrimp and Grits. We can usually fill an order from the dinner menu during lunch... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
$10 - $35
Drinks, Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Private Dining, Seating, Waitstaff, Street Parking, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Reservations, Accepts Credit Cards
Dining Style
Casual Elegant
Good for
Large groups, Local cuisine, Kids, Bar scene, Families with children, Scenic view, Special occasions
Open Hours
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: 313 E River St, Savannah, GA 31401-1221
  • Public Transportation: CAT, DOT and Free Downtown Trolley accessible
  • Location: United States  >  Georgia (GA)  >  Georgia Coast  >  Savannah>  > Downtown
  • Neighborhood: Downtown
  • Phone Number: +1 912-236-4229
  • E-mail
Locally owned and operated since 1977, the Shrimp Factory is a Casual, Friendly, Fine Dining Restaurant overlooking the Savannah Riverfront, where you can "Watch The Ships Go By!" as you enjoy the finest in local seafood. We invite you to enjoy the atmosphere, the view, and some regional culinary delights.
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