We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Potbelly Sandwich Works

#111 of 1,609 Restaurants in Baltimore
Certificate of Excellence
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
621 E Pratt St, Baltimore, MD 21202-3132
11:00 am - 9:00 pm
Closed now
All hours
Sun - Thu 11:00 am - 7:00 pm
Fri - Sat 11:00 am - 9:00 pm
More Info
Add Photo Write a Review

80 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 79: English reviews
Baltimore, Maryland
Level Contributor
4 reviews
3 restaurant reviews
4 of 5 stars Reviewed 3 days ago NEW

If you're looking for good food and quick & friendly service that is relatively inexpensive as compared to the rest of the food available at the Inner Harbor, here you go. I frequently have friends and family visiting town and most of the time we are on a budget so we get something relatively inexpensive. Potbellies sandwiches are filling and... More 

Thank psujuggler
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

They have a large variety of subs, you can have them toasted, or make them 'skinny" (half the bread). It is a good choice to grab a quick lunch and not too expensive. My only gripe is that it is soooooo loud in there, the acoustics amplify people's voices so much, that you have to scream your order. They have... More 

Thank RioBabelle
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Dropped in for a quick eat while in town. Food is awesome and inexpensive. Staff is friendly and helpful. Interesting variety and fresh ingredients.

Thank Brendan P
Swansboro, North Carolina
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I lived in Maryland for 20 years, and after seven months, I came back to visit this past weekend. We stayed in a hotel down the street and decided to stop her for lunch. I always hear great things about this place, but never tried it until now. I ordered a turkey sub with provolone, mustard and pickles... Oh.my.goodness. SO... More 

Thank Annika622
Mountain View, Arkansas
Level Contributor
1,105 reviews
579 restaurant reviews
common_n_restaurant_reviews_1bd8 504 helpful votes
4 of 5 stars Reviewed July 14, 2016

My wife and I and two other couples took a break during our Saturday in Baltimore last summer by stopping in at Potbelly to get a smoothie. It was mid afternoon and hardly anyone else was in the place. It was a refreshing and relaxing stop on our sightseeing visit to the Inner Harbor. Our smoothies revitalized us for the... More 

Thank Razorfish
Level Contributor
45 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 13, 2016

I had to feed about 30 people on a setup crew for a conference my company was doing. Potbelly was great in helping me get individual requests made by each person on my crew. They delivered this to the hotel and I was able to make my crew happy that day.

Thank Rachel M
Baltimore, Maryland
Level Contributor
26 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 3, 2016 via mobile

We can look out our window of our hotel and see the many restaurants that are around. We did not want to spend an arm and a leg for a bite to eat. We agreed on Potbelly's and glad we did. I got the turkey and Swiss and my husband got the Clubby. Both were tasty. We also got a... More 

Thank Dee Dee T
Baltimore, Maryland
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 30, 2016

Pot belly sandwiches are pretty good especially for the price! They offer a variety of cold and hot sandwiches and for any catered event their sandwiches good. Presentation needs some work as they come in a box type but again for the price and if you need to cater a large event consider Pot Belly Sandwiches. The only negative thing... More 

Thank PaytonIsbella
Grain Valley, Missouri
Level Contributor
95 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed June 13, 2016

I understand this is a chain on the east coast. Had to try it since I've never heard of it. Similar to a Subway or Quizno's.

Thank MikeTheTraveler56
Owings Mills, Maryland
Level Contributor
32 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 11, 2016

I like the options for sandwiches at this location. They will put any of their offerings on flatbread, my favorite. They will make larger or smaller sandwiches. I don't like the chip selection--only those hard kettle type chips. The dessert cookies are good and tasty. There is a steady stream of customers and the seating is not adequate, IMO. I... More 

Thank Mobilmima

Travelers who viewed Potbelly Sandwich Works also viewed


Been to Potbelly Sandwich Works? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    4 of 5 stars
Average prices
$4 - $8
American, Fast Food, Soups
Lunch, Dinner
Restaurant features
Takeout, Seating, Delivery, Wheelchair Accessible
Good for
Families with children, Dining on a budget
Open Hours
11:00 am - 7:00 pm
11:00 am - 7:00 pm
11:00 am - 7:00 pm
11:00 am - 7:00 pm
11:00 am - 7:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
Location and Contact Information
  • Address: 621 E Pratt St, Baltimore, MD 21202-3132
  • Location: United States  >  Maryland (MD)  >  Baltimore>  > Downtown
  • Neighborhood: Downtown
  • Phone Number: 410-332-7524

Questions & Answers

Questions? Get answers from Potbelly Sandwich Works staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?