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The Cheesecake Factory

Inner Harbor
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201 E Pratt St, Baltimore, MD 21202-1039
(410) 234-3990
11:00 am - 11:00 pm
Open now
All hours
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:30 am
More Info
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833 Reviews from our TripAdvisor Community

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Showing 762: English reviews
Old Forge, Pennsylvania
Level Contributor
47 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What more can I say about cheesecake. These people got it right when it comes to dessert! The burgers are great, apps are great and very pleasing service. This is about our 3rd time here and we go back whenever we are in Baltimore. Good food. Great cheesecake!

Thank jceremo
Level Contributor
44 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I knew the cheesecake factory only because of their awesome and delicious cakes. Last Wednesday 2 friends and me had dinner at the inner harbors cheesecake factory and ordered 3 great burgers. It was delicious and the price was worth! For sure we will repeat.

Thank Maka B
Dover, Delaware
Level Contributor
13 reviews
10 restaurant reviews
5 of 5 stars Reviewed 1 week ago via mobile

This was my first visit and it was great. The food, service and of course dessert! Jasmin was our server and she was AMAZING! Couldn't ask for a better experience!

Thank shondrat2015
Level Contributor
118 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 1 week ago

I've been to a couple other Cheesecake Factory locations which was what prompted me to go to the one in Baltimore. The food was average and the service was a little poor. Not a bad place to have dinner on a whim but definitely not a destination point in the future. The location is nice, however, right by the harbour... More 

Thank Tansy C
Harleysville, PA
Level Contributor
108 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 130 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I recently dined here with a friend on a very busy Friday evening. We did not have reservations, but were told the approximate wait time would be about 30 minutes (turned out to be 45+ minutes). We were seated in the outdoor dining area, at a table near a door which the servers used frequently (and often would bang into... More 

Thank Luv2Travel_19438
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

I love the atmosphere waitress was very nice food was great, wait was a little long but that's to be expected all in all it was great.

1 Thank Tamika P
Level Contributor
40 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Of all the restaurants in the Inner Harbor area we chose to go to the Cheese Cake Factory because my friend and I had both good experiences at other locations. Cleanliness of the restaurant was not to be found. Dirty silverware, plates and sticky tables. My friend had to ask 3 staff before she got a wet cloth to wipe... More 

1 Thank pleasantgal
Leesport, Pennsylvania
Level Contributor
63 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We ate here and the food was amazing. Unfortunately we did not save any room for dessert. We had the loaded mashed potato tots for the first time, they are impressively delicious.

1 Thank Kafrederick1
Mechanicsburg, Pennsylvania
Level Contributor
155 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Ate there this past week while at Inner Harbor and will be happy to recommend this place to anyone. Had a small wait but to be expected with eight on a Saturday night. Dinner was very good although I can't remember what it was I had (weeklong Disney trip in between visit and review) as was the server although I... More 

Thank bobertb
Fredericksburg, Virginia
Level Contributor
14 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We waited 25 minuets to be seated when the restaurant had numerous empty tables in side and out. Waited anoth 20 minuets for drinks that never came. Asked waitress if we could possibly get something to drink it was close to 90degrees outside in our seating area.She rudly informed me there was only one bartender and she did not serve... More 

Thank lindabrunomdr

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    3.5 of 5 stars
Average prices
$21 - $30
Italian, American, Gluten Free Options
Lunch, Dinner, Brunch, Breakfast, Late Night
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Large groups, Local cuisine, Families with children, Special occasions
Open Hours
10:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:30 am
11:00 am - 12:30 am
Location and Contact Information
  • Address: 201 E Pratt St, Baltimore, MD 21202-1039
  • Location: United States  >  Maryland (MD)  >  Baltimore>  > Inner Harbor
  • Neighborhood: Inner Harbor
  • Phone Number: (410) 234-3990

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
2 questions
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Annapolis, Maryland
2 months ago
Cumberland, Maryland
7 months ago

See all questions (2)

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?