I am absolutely livid in regards to the service I received here. Through grubhubs app, I ordered a puzza, 10 wings and 2 orange sodas, simple enough right? Wrong! First, the restaurant calls md to tell me that my order is outside but to my...surprise it was not. After waiting outside in the cold for about 10 minutes, thinking "maybe the driver is down the street or looking for the house number", I go back inside to call them back. Once I call, after talking to each other in the background for about 15 minutes, the woman gets on the phone and says "her mistake, that was the wrong order, they called the wrong person but I food should be there shortly". Ok, whatever, I understand mistakes happen BUT when the food gets here with pizza and 1 orange soda in hand I realize that I'm missing half of the order! I tell the man and he had the audacity to say "oh that's my bad, you NEED me to come back?" The heck? Uh...with my order being a few cents short of $25 (ridiculous), I state that YES I need my order back. Well, needless to say, 45 minutes later no call, no honk, and no knock on the door. So, I call grubhub giving them the scenario, the rep calls billys pizza and states they say "he is about to pull up". Let me just say this....it has now been an hour since they have been about to pull and no word from them. Let's just say...I'm more than pissed. Please take your business, time and money elsewhere.More

first my order took a whole hour and a half my french fries was stuck together wit white cheese i didnt ask for american cheese the bacon was dry my sub was very sloppy falling apart i will never order from here again and this...is my first time very bad service food was terrible i didnt even wanna continue to eat itMore

I'm sure many of you have had more than your share of fast food flyers left in your door or on your front porch. Many of them prove to be an annoyance due to having to throw them away. However, if you want a really...good cheesesteak submarine in Baltimore, Billy's Pizza and Wings is the place to go--better yet they deliver. The subs are full of meat. Often times, I had to eat the meat with a fork. They are well seasoned. The meat is real steak cut up, not the "steakums" that many local subshops serve. I have had their chicken cheesesteak subs and their pizza is delicious. One other good point is that the food is delivered hot and if they forget something, they are quick to redeliver. I think they have excellent customer service skills when you call in an order. Can also order on line or on the grubhub.More