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Kona Grill - Baltimore

$$$
Japanese, Sushi, Asian, Gluten Free Options, American, Bar, Contemporary, Pacific Rim
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1 E Pratt St, On the 1st Floor of the Pnc Bank Building. Waterside on Pratt Between Charles and Light, Baltimore, MD 21202-1128 (Charles St & Pratt St)
+1 410-244-8994
Website
Today
11:00 am - 12:00 am
Open now
All hours
Hours:
Sun 11:00 am - 10:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
More Info
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346 Reviews from our TripAdvisor Community

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Showing 343: English reviews
north
Level Contributor
86 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

I visited this restaurant about a year ago and it was good then but not now. Service was awful, the waiter kept having to go and ask someone else the answer to pretty simple questions like "what's today's special", "how much is a beer", and "is this dish spicy?". Poorly trained in my view. Food itself was poor standard. Also... More 

Helpful?
Thank NorthSimon
General M, General Manager at Kona Grill - Baltimore, responded to this review

Thank you for direct and honest feedback about your recent experience. I am equally as disappointed when we fail to meet our guests expectations and even our own standards. Such experience is clearly inexcusable and deserves to be addressed. We invest in training and developing our service team and it is alarming when the results are not optimal. I would... More 

New York City, New York
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

From service to food everything was amazing. Separate checks, great sushi and not terribly priced. Food wait time was normal but the waiters were helpful and friendly. Didn't have the Kona burger personally but my friends said it was amazing as well as the burger special.

Helpful?
Thank monicamlobo1
General M, General Manager at Kona Grill - Baltimore, responded to this review

Thank you for taking the to review your recent visit. We are glad that you had such a pleasant experience. It is what you should always expect from Kona Grill. We look forward to hosting you soon for more of those burgers. Kind Regards Sam Sara General Manager The Kona Grill Baltimore More 

Level Contributor
70 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

There are so many great places to eat in the Harbor but this isn't one of them. We are here on a late Saturday afternoon and 75% of the restaurant was empty so the hostess told us we could pick our table. We were a party of 2 and we picked the last table near the windows, which was a... More 

Helpful?
Thank kberg1
General M, General Manager at Kona Grill - Baltimore, responded to this review

Thank you for taking the time to give us feedback about you recent visit. What you have experienced is clearly inexcusable and will be addressed with the manager and server involved. We take a great deal of pride in our guest focused culture. My apologies for such behavior. I would welcome the opportunity to host you to a true Kona... More 

Quebec City, Canada
1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

Thanks our server Sebastian from New York for the wrost service than we can expect. It's easier to have water than wine. Avoid this place if you intend to have beer or wine with your meal!

Helpful?
Thank Denis R
General M, General Manager at Kona Grill - Baltimore, responded to this review

Thank you for the direct feedback. Please accept our deepest apologies for such experience. I am equally as disappointed when out team does not meet our own standards. This will be addressed with our service managers. I would be grateful if you could share your contact information to help host you to a true Kona experience. Kindest Regards Sam Sara... More 

Lexington, Kentucky
Level Contributor
65 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Try the chili lime shrimp salad. It was wonderful. Everyone in my party enjoyed their food. I would definitely eat here again

Helpful?
Thank Shayla J
General M, General Manager at Kona Grill - Baltimore, responded to this review

Thank you for your valued feedback about your recent visit. I am glad that you had such a pleasant experience. We look forward to hosting you for more of that shrimp salad. Kindest Regards Sam Sara General Manager sam.sara@konagrill.com More 

Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Visited the place with friends. Good staff and service. The food was good. Very close to the Baltimore harbour. Valet parking was an additional help.

Helpful?
Thank Rajesh K
General M, General Manager at Kona Grill - Baltimore, responded to this review

Thank you for your valued feedback. We look forward to hosting you again. Kind regards Sam Sara General Manager The Kona Grill Baltimore sam.sara@konagrill.com More 

Washington, DC
Level Contributor
48 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The dinner we had was nearly inedible: very disappointing. Clearly no one in this kitchen cares what they are producing and serving. While the menu makes the dishes sound appealing, the execution falls woefully short. Had an Asian-flavored grilled salmon salad - a pile of limp romaine lettuce with an overcooked slab of salmon, tasteless cubes of plain cold tofu,... More 

Helpful?
Thank LoveThatView
General M, General Manager at Kona Grill - Baltimore, responded to this review

Thank you for the taking the time to review your recent experience. I am equally as disappointed when we do not live up to our own standards. Such experience is clearly not the norm. The items that you highlighted should be addressed with our culinary team. Meanwhile, I would welcome the opportunity to host you to a true Kona experience... More 

Level Contributor
12 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stopped in Kona Grill for their happy hour. Pleasantly surprised. Great flatbreads and sushi and drink specials. Highly recommend stopping here. Very nice staff too.

Helpful?
Thank Clinkdisc
General M, General Manager at Kona Grill - Baltimore, responded to this review

Thank you for the feedback. We are glad tat you had such an experience. It is what you should always expect from Kona Grill. We look forward to hosting you again for more of those flat breads and sushi. Kindest Regards Sam Sara The Kona Grill Baltimore More 

New York City, New York
Level Contributor
78 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We visited this restaurant on a Wednesday evening in July. The food options were good, the food was also good. The server we had was ok - he was a little awkward, was a little distracted, and would take half our orders and then checked on a table behind up only to come back and take the rest of the... More 

Helpful?
Thank Sarah H
General M, General Manager at Kona Grill - Baltimore, responded to this review

Thank you for taking the time to give us your feedback about your most recent visit. I am glad that you enjoyed the food. As to the server, this is clearly not our standard. I will address this wit our service team hoping that will not deter you from visiting us in the future. We look forward to hosting you... More 

Duncannon, Pennsylvania
Level Contributor
19 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My friend and I came to Kona during the start of winter storm Jonas. It was about 6:30pm when we trekked from the neighboring Hyatt in about 1/2inch of snow. The place was bustling but we were seated quickly albeit a bit cramped. It was the middle of Happy Hour and sushi (which was what we were craving) was half... More 

Helpful?
Thank Kelsey R
General M, General Manager at Kona Grill - Baltimore, responded to this review

Thank you for the good feedback. We are glad that you had such a pleasant experience and look forward to hosting you again. Sam Sara General Manager The Kona Grill Baltimore More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Average prices
$29 - $31
Cuisine
Japanese, Sushi, Asian, Gluten Free Options, American, Bar, Contemporary, Pacific Rim
Meals
Lunch, Dinner, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Takeout
Dining Style
Casual Elegant
Good for
Bar scene, Special occasions, Large groups, Families with children
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am
Location and Contact Information
  • Address: 1 E Pratt St, On the 1st Floor of the Pnc Bank Building. Waterside on Pratt Between Charles and Light, Baltimore, MD 21202-1128
    (Charles St & Pratt St)
  • Location: United States  >  Maryland (MD)  >  Baltimore
  • Phone Number: +1 410-244-8994

Questions & Answers

Questions? Get answers from Kona Grill - Baltimore staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?