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The Cheesecake Factory

Certificate of Excellence
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10260 Midtown Pkwy, Jacksonville, FL 32246-7408
11:00 am - 11:00 pm
Open now
All hours
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:30 am
More Info
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555 Reviews from our TripAdvisor Community

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Showing 520: English reviews
Level Contributor
113 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We love the Cheesecake Factory, the food is amazing. I went to the one in Vegas first and was delighted that one was coming to Jacksonville (awhile back). We called in this weekend and it was still fabulous.

Thank Robin G
Fort Lauderdale, Florida
Level Contributor
131 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed yesterday NEW

Everyone knows The Cheesecake Factory, so there's not much new to say... but yes, the bartenders are very, very good. Service is fabulous with smiling, knowledgeable wait staff. And of course the appetizers are perfectly made and nicely presented. We ate at the "high" bar table, we were served very quickly, and everything we ordered was great. I especially love... More 

Thank GoThere88
Jacksonville, Florida
Level Contributor
6 reviews
3 restaurant reviews
5 of 5 stars Reviewed 1 week ago via mobile

Awesome variety of foods from salads, to burgers, to full course meals. And of course you can't refuse their delicious cheesecakes.

Thank EveBrooks
Saint Marys, Georgia
Level Contributor
50 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was a great spot to grab an after dinner dessert after shopping in St. Johns center. After a short wait we were seated and received prompt service. The variety of cheesecakes and other desserts was exceptional. As always the item seemed fresh and was very enjoyable. They also have a more complete dinner menu for those looking for a... More 

Thank Charles T
Level Contributor
431 reviews
293 restaurant reviews
common_n_restaurant_reviews_1bd8 300 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very good food but menu is quitw rich. Cant do this too many times in a row. Wow thecheescake for main entre was too much to pass up. And my dessert was a sald. Good stuff...should make a chain restaurNt outta this stuff.

Thank m w
Savannah, Georgia
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We were on our way back home and stopped in Jacksonville to grab a meal. But we were met with the worst service from the hostess we have ever experienced. We were given a buzzer and when it went off the buzzer was given back to the hostess who told us to wait and our name will be called. We... More 

Thank Trish W
Jacksonville, Florida
Level Contributor
134 reviews
99 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

I love Cheesecake Factory-this particular location is always, always crowded. The wait was forever but because we chose to sit outside we waiting about 10 minutes but the line on this day was out the door. Today I experienced eating off the skinny menu. I ordered the crab cakes and the tacos. The crab cakes were to die for-just enough... More 

Thank Karena_Jax01
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Love the Cheesecake Factory! Wait time wasn't too bad compared to the location in my city! Love the area, and shopping center!

Thank Deidre G
Level Contributor
3 reviews
3 restaurant reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Took my boyfriend and his sister out to dinner for their birthday. Great food. Lots of menu options. Service was a little slow but had a great time. Try the Oreo cheesecake, it's amazing.

Thank Marqishia D
Jacksonville, Florida
Level Contributor
21 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Face it, we all love cheesecake and for good reason. It has fantastic food, and a menu whose length rivals some books. But...the lines go one forever, and it's SO noisy inside! Come on guys, would carpet to absorbe some of the sound be such a bad thing? All in all, great for special occasions but not worth the waiter... More 

Thank Misty T

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    4 of 5 stars
  • Value
    3.5 of 5 stars
    4 of 5 stars
Italian, American, Gluten Free Options
Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Valet Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Bar scene, Special occasions, Families with children, Large groups
Open Hours
10:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:30 am
11:00 am - 12:30 am
Location and Contact Information
  • Address: 10260 Midtown Pkwy, Jacksonville, FL 32246-7408
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: 904-998-9511

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
1 question
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Fort Myers, Florida
1 month ago

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Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?