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The Cheesecake Factory

Certificate of Excellence
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10260 Midtown Pkwy, Jacksonville, FL 32246-7408
11:00 am - 12:30 am
Open now
All hours
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:30 am
More Info
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537 Reviews from our TripAdvisor Community

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Showing 503: English reviews
Jacksonville, Florida
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

Lunch with a good friend and wanted to have something simple so we could have some cheesecake! Arrived at 11:30 a.m. (Friday) - I think everybody was out Christmas shopping in July because it was crazy busy - no booths available and was placed in a corner hoping to be away from the maddening crowds - didn't happen ~ the... More 

Thank Traveling_Neecee
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

My son, daughter-in-law and baby joined me for lunch at the Cheesecake Factory. The receptionist was very nice and had us seated in a wonderful booth in a quiet area of the restaurant. The server was quick to greet us, take our drink order and tell us the specials for the day. Our food arrived quickly and was beautifully presented.... More 

Thank Carol T
Savannah, Georgia
Level Contributor
68 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I wish I could review something besides the dessert, but I can't. Knowing that the slices of cheesecake are big enough for two people, we went straight to dessert. I was not disappointed. It is not at all hyperbolic to say that that first bite of the Godiva chocolate cheese cake, with layers of flourless Godiva Chocolate Cake, Godiva Chocolate... More 

Thank julilee93
A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW via mobile

Excellent restaurant, with a great staff of greeters , servers and cooks. Very clean and pleasant atmosphere. Fabulous menu, delicious cheesecake choices and a must try. Never had a bad lunch, dinner or a piece of cheescake( and there are many, many kinds that I didn't like.

Thank A TripAdvisor Member
A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW via mobile

Good food. Wait is long unless you want sit outside. We normally sit outside. Food is good and of course, out of this world cheesecake!

Thank A TripAdvisor Member
Johannesburg, Gauteng, South Africa
Level Contributor
17 reviews
15 restaurant reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

All I could think of was The Big Bang theory. So needless to say I was excited to go try out their food. I asked our waitress to recommend something light because we were going to have dinner later, she recommended the spinach and artichoke dip. It was a pretty substantial portion but it was not tasty at all. I... More 

Thank Fiona M
Jacksonville, Florida
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Cheesecake Factory is good every time. Portions huge, always leave full. Customer service doesn't mess around and is always great. Expect a wait if weekend and weather is nice.

Thank Hagotime
Level Contributor
14 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Cheesecake Factory is pretty consistant when it comes to their food. We have tried several dishes over the years. Since we are so familiar with(and trust) their menu, we usually eat here when we travel. We use to eat at the one on Westhimer (Houston.Tx) EVERY Sunday, after church when we lived in SE Texas. Our (MOST) Favorite entree... More 

Thank Quiet P
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We went to this location with friends. Excited for some Cheesecake Factory we planned it in advance for our trip to Jacksonville. The food was amazing as always. The fried macaroni appetizer is an absolute must. The portions are huge and filling. Even the coffee was great. Our server was doing just enough to get by. She wasn't overly attentive.... More 

Thank jfarrar1981
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 stars Reviewed 1 week ago via mobile

Amazing food and customer service, as always. The fried macaroni and cheese is to die for! Cheesecake is perfect, no matter of you want to stay simple or go crazy with flavors.

Thank Ashley C

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    4 of 5 stars
  • Value
    3.5 of 5 stars
    4 of 5 stars
Italian, American, Gluten Free
Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Valet Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Special occasions, Large groups, Bar scene, Families with children
Open Hours
10:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:30 am
11:00 am - 12:30 am
Location and Contact Information
  • Address: 10260 Midtown Pkwy, Jacksonville, FL 32246-7408
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: 904-998-9511

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
1 question
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Fort Myers, Florida
6 days ago

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Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?