Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
€38 - €63
CUISINES
American
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (187)
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187 results
Traveler rating
119
49
16
2
1
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LanguageEnglish
Traveler rating
119
49
16
2
1
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Reviewed April 20, 2021

If the food and customer service matched the caliber of talent, this would be a 5-star venue. However, the last several shows I attended (pre-COVID) had very mediocre and under seasoned food. Since then, I have been trying unsuccessfully to use Black Friday certificates purchased...November 2019 without success. Obviously, much of 2020 was not an option and when I was able to schedule a table for a show it was abruptly cancelled day of. I understand, we are in a crisis, and things happen, but it was certianly not my fault the show was cancelled. Then, rather than tryng to be accommodating in letting me reschedule on one of the few dates left I was refused due to the Sunday-Thursday restriction. I am now left with no option but to take a credit versus a refund. To add insult to injury, everyone I have spoken to try to utilize the certificates have been extremely rude and emails have gone unanswered. I strongly recommend against buying any of these "special rated" tickets - I see they are offering BOGO today - because you will never be able to use them with their current 50% capacity restriction. I'm rather suprised to see them selling more since they can not even accommodate those that they have....More

Date of visit: January 2021
Helpful?1  
Hannah J, Marketing at Alhambra Theatre & Dining, responded to this reviewResponded April 21, 2021

Marci, we have offered you several options as to how we can remedy this situation. It looks like you took us up on our offer of a house credit of what you paid that you may use for any future show, that credit also never...More

Reviewed February 16, 2021 via mobile

We looked at the menu when we arrived and were less than inspired. However, when our dinner arrived it was so much more than we expected. We absolutely loved everything, including the flexibility in making special orders. Now, on to the show. And, from past...experiences here, we expect to fully enjoy it.More

Date of visit: February 2021
Helpful?1  
Reviewed December 23, 2020

The standard for professionalism, customer service, management, entertainment, fairness, value for money and delight to deal with anywhere.

Date of visit: December 2020
Helpful?
Reviewed December 10, 2020 via mobile

What a classic night out! Our Christmas gift to each other was a couple of day's away this being the highlight of it all. From the moment you enter your treated like royalty. The 3 course meal was way beyond our expectations as far as...flavor which surpassed any 5 star restaurant, absolutely delicious. Joey, our server, did a tremendous job, always on top of it. From the moment we sat down he was very attentive. The show was spectacular with outstanding vocal talent.The musical mesmerize us from beginning up to the end. Thank you for making everlasting memories for us.More

Date of visit: December 2020
Helpful?1  
Reviewed August 8, 2020 via mobile

Went friday night to see grease with the limited seating they sorta pulled it off . Let me say when we first bought our tickets we we sitting at table A17 not the best seats in the house but next to stage that was for...may 8th well now its August and 50% capacity in place we lost our A17 table and ended up with A18 now its just one table different but thats a lot instead of seeing the faces of the actors we we now looking at the sides and back view of the show. Our waiter was very inattentive we ask on several occasions to bring glasses for the beer we ordered no glasses well i was seated at my table and he was by the coffee pots i made a hand jester of pouring a bottle into a glass and he seen it and i told by holding two fingers up for two glasses he seen it and we had the glasses.next we were served our food i had the chicken fried steak over all was good peas were dried out and i could only eat less then half of the steak because it was extremely salty. My wife ordered the turkey which was good except not enough gravey she asked for a side and it never brought to the table as was a glass of water that was asked for. The show was great and wonderful glad to see it except for the angle of the seats . We have seats for the statler brother tribute in nov can't waitMore

Date of visit: August 2020
Helpful?
Reviewed February 9, 2020 via mobile

Always a great selection served to your table and large portions. If you’re looking for great food, atmosphere or a place for a romantic evening, the Alhambra Theatre & Dining is the place where you’d want to be.

Date of visit: February 2020
Helpful?
Reviewed February 8, 2020

fantastic food like appetizers, salads and entree, clean bathrooms, very helpful staff, lots of parking

Date of visit: February 2020
Helpful?2  
Reviewed November 26, 2019

I've been taking my granddaughter to each show since my husband passed away 4 years ago. This delightful theater buff has started college, so her mother has taken her place as my guest. She too has enjoyed ALL the shows. The choices for food varies...with each performance. The kitchen has always been willing to accomodate our eating restrictions and the waitstaff often going to check on ingredients before we make a selection. The performers have been outstanding. We've come to recognize some of them and appreciate their great voices. Most of the shows are musicals and people leave humming and smiling.More

Date of visit: November 2019
Helpful?1  
Reviewed October 11, 2019

Chef DeJuan never fails to present a delicious generous meal at every show. The shows are always entertaining and professional. We are long time season ticket holders and look forward to every show.

Date of visit: September 2019
Helpful?2  
Reviewed September 11, 2019

Mama Mia was excellent, but the food was not! We've tried coming here several times and each on is a disappointment. This was the worst as the waiter spilled wine all over me. His response was, sorry I'll get you a napkin to wipe it...up. No EXCUSE for this. I tried contacting the manager/owner yet they never responded back. Not sure I'll ever go back.More

Date of visit: July 2019
Helpful?2  
HannahJay123, Public Relations Manager at Alhambra Theatre & Dining, responded to this reviewResponded September 23, 2019

Hi Susan, I am so sorry to hear this. Can you please send me an email at hannah@alhambrajax.com so I can speak with you more personally? I assure you I will respond immediately. I look forward to hearing from you.

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Questions & Answers
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ChristinasOpini0n
May 10, 2021|
Answer
Response from Sherronda S |
Yes there's gluten free options
0
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kristinmQ155BX
March 9, 2020|
AnswerShow all 2 answers
Response from mommadocjax | Reviewed this property |
no....people bring young children for ceertain shows
0
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Collin P
November 29, 2016|
AnswerShow all 2 answers
Response from Roge D | Reviewed this property |
Lower floor center, but really there is no bad seat
1
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Frequently Asked Questions about Alhambra Theatre & Dining

Alhambra Theatre & Dining is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5