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Ratings and reviews

Travelers' Choice2022
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$10 - $20
CUISINES
American, International
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features
Reviews (441)
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435 results
Traveler rating
287
107
31
8
2
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Time of year
LanguageEnglish
Traveler rating
287
107
31
8
2
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All reviews brunch cake biscotti beef medallions salad french toast dessert case the bread pudding save room two sides fresh ingredients saturday night an appetizer avondale slice
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Reviewed 1 week ago

Placed an order at 550….my first order from this restaurant and I am here as an out of town guest. It is now 810 and NO FOOD……I called the restaurant and was met with a rather disinterested response…….so do not expect good customer service and...look elsewhere for your Jacksonville dining.More

Date of visit: November 2022
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Reviewed 2 weeks ago

Lunch at Biscottis was a good experience today, but not nearly as good as it once was. Their grooming standards for help have apparently been reduced to none at all. The host sported a full beard, as did at least two of the waiters. And...a lot of the staff had visible tattoos. I do not expect the men and women who wait on me in public to be young and attractive--that would be unreasonable. However, it is reasonable to expect them to be clean cut and properly groomed.. That means 1. no facial piercings; 2. no visible tattoos; and 3., no facial hair on the men. That last is particularly important when it comes to food-handlers. It is a scientific fact that men shed facial hair much more rapidly then they shed hair from their heads. And a recent study showed that men can have more bacteria in their beards than dogs do in their fur. It was somewhat nauseating to contemplate facial hair dropping from the waiter's face, carrying with it God only knows what kind of bacteria, and landing in my food. There is a reason while males in bakeries wear nets over their facial hair.More

Date of visit: November 2022
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Reviewed May 26, 2022 via mobile

The food continues to be great but the atmosphere and service are really lacking these days. We were sat next to a large birthday celebration and our server appeared much more focused on the larger party throughout our meal. It took over 15 minutes just...to get water, our food was delayed, and getting the bill took forever. Also, where we were sitting was directly under an AC vent and it was freezing! We requested multiple times for the thermostat to be turned up; it was warmer for about 10 minutes and then freezing again. I used to love Biscotti’s (and have dined here many times over 20+ years) but I have no desire to return anytime soon, nor will I be recommending this restaurant to anyone. I should also note that we planned to order dessert but we were so cold and fed up we chose to leave instead.More

Date of visit: May 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed April 29, 2022 via mobile

This is our go to restaurant in the Jacksonville area and have eaten there off and on over six years. The service is top notch and the food is great. I had the skirt steak salad and it is a terrific meal. Didn’t partake of...the desserts but they are over the top . My faves are the bread pudding and the apple pies.More

Date of visit: April 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed April 25, 2022

Made reservations for 5:30 on a Saturday night to have dinner for our anniversary before we went to a concert. Picked Biscottis due to the reviews. We were not disappointed. We had the crab and artichoke fondue for an appetizer which was a good size...for 2 people. My wife had the blue cheese encrusted beef medallions and I had the fish special (flounder). Both were well prepared and the sides were well matched. Of course we had to save room for (one) dessert so we split a piece of key lime pie which was huge. It better be for $12, but there was plenty for both of us. All in all a fabulous restaurant and a great night!More

Date of visit: April 2022
Helpful?1  
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Reviewed March 27, 2022

Went for lunch. We each had a lobster Reuben sandwich which was filled with delicious generous portions of lobster. A great buy. Accompanied by two delicious martinis made with Jacksonville's own botanical Manifest gin! Server was originally from NJ (our home) and super nice plus...efficient. (Another review raved about the tropical cake so we took out one enormous piece but found that a little disappointing.)More

Date of visit: March 2022
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Reviewed March 19, 2022

I have eaten lunch and dinner at this place. The area where it is located is a cool vibe area in Avondale. The service was amazing and the food was as well. The desserts were outstanding and overall it was a great experience.

Date of visit: March 2022
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Reviewed March 3, 2022 via mobile

Friendly service, many dessert options, a few delicious vegetarian choices as well which I love to see! Located in an adorable, charming area.

Date of visit: March 2022
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Reviewed January 1, 2022

I brought my bestie here after our road trip to Steven Foster Park. Tamara was our waitress and she was awesome. I had a reservation and we sat outside. It gets very busy so you need one. It is no secret about the food and...the desserts so I dont have to tell you about that. When the dessert came, my friend said OMG the cake is as big as my head, she isn't lying, it is, but was so yummy. She was flying out in a few hours so we saved half of each piece, my husband got half of hers and my son half of mine. The Peppermint chocolate is to die for! I was glad that our experience lived up to my previous visits, as it had been 7 years since I had been to Biscottis. We finished our day off at Cummer Museum and Gardens which I had wanted to visit for along time. THANKS TAMARA for making our experience special.More

Date of visit: December 2021
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Reviewed December 12, 2021 via mobile

We loved this restaurant and the food was excellent! Conchetta was our waitress! What an adorable human being! We enjoyed the atmosphere and the small-town vibe.

Date of visit: December 2021
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Reviewed November 13, 2021

Biscottis is a local favorite that I just got around to trying today (13 Nov). I stopped in for a solo Saturday brunch after walking trails in the Tillie K. Fowler Regional Park. My noon reservation was easy via Resy. As I walked toward the...door, one of the workers opened it for me. It was as if she anticipated my presence. As I walked inside, I was greeted by the cacophonous roar of diners and the tantalizing fragrance of sweets and savories. I arrived a few minutes early, and despite the crowds, my table was already ready. I was guided past the dessert case to a 4-top table located directly in front of the kitchen entrance. It was great for people watching. My friendly server appeared promptly, took my order, and kept my coffee mug full of fresh hot coffee. As she warned, serving sizes were huge. • Crème Brûlée French Toast: served warm and fluffy. The whipped orange-honey mascarpone cream melted into the big sweet fluffy triangles. It wasn’t just sweet, it had a richness to it. This French toast was like eating fresh, rich, light satsuma cake. Yum! • Cajun Seafood Benedict: the eggs were cooked perfectly. The seafood mix was good, though it needed a bit of lemon to calm the fishiness. The croissant was good and fresh, though I thought this Benedict would taste even better on a fresh buttery biscuit. Both the French Toast and Seafood Benedict came with two sides. For my four sides, I ordered: Seasonal Fruit, Mixed Field Greens with Balsamic Vinaigrette, Parmesan Hash Brown Potatoes, and Blueberry Muffin. The hash browns were cheesy, with savory chunks of fresh peppers and onions. Great taste and texture. It was reminiscent of Cracker Barrel cheesy hash brown casserole, but much better. I put the fresh chopped fruit on top of my French toast. They worked well together. Before I could say “uncle”, she offered a to go box. When she brought out the check, she said “no rush” and asked if I wanted anything else. She was soooo awesome! Wishing I could remember her name. I saved the giant, fresh blueberry muffin for dinner, along with the hefty green salad with flavorful dressing. I also had a fresh hot cup of Joe for the road. Biscottis was great! Their delicious, fresh ingredients were rivaled only by their outstanding service.More

Date of visit: November 2021
Helpful?1  
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Reviewed August 1, 2021 via mobile

Brunch with friends. Crabmeat, seafood mini croissants with poached eggs and homemade pork sausage. Service was excellent. Atmosphere is good. Food has been good in the past. Today the crabmeat was very strong in smell. 1 poached egg had a solid yellow, the other only...a slightly runny yolk. Sausage was very tough as had been handled too much but good flavor. Overall for the price, the meal should have been perfect. Disappointed.More

Date of visit: August 2021
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Reviewed June 20, 2021

Although we had reservations our seating was 30 minutes late. The manager subsequently gave us free appetizers and drinks. That more than ade up for being tardy with our reservations. The appetizers and dinner were very good.

Date of visit: June 2021
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Reviewed June 1, 2021 via mobile

I am a true cake lover & when I read the reviews , knew I had to try some cake from Biscottis. I’m usually apprehensive about getting cake at a restaurant, especially when I see it stored in a refrigerated case. Too often I have...gotten cake or dessert out that looked amazing, & it was dry or worse yet, had a funky refrigerator taste. Considering the rave reviews & that they apparently sell a lot of cake, I was hoping not to be disappointed. I definitely was not! Stopped in & the ladies at the front were very helpful. I chose the Pineapple Citrus Grand Marnier. I got the first slice. Took it home & let it come to room temperature. It was absolutely freaking delicious. Very moist & flavorful without being overly sweet. It was a huge piece of cake & I ate the entire thing in one sitting. Not sorry.More

Date of visit: June 2021
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed May 29, 2021 via mobile

Our favorite brunch and dessert spot, the biscottis omelette is the best ive ever had. Im a regular for that alone. And anytime we have a sweet tooth

Date of visit: May 2021
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Questions & Answers
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Steve C
March 31, 2017|
AnswerShow all 4 answers
Response from GLYNISP_13 | Reviewed this property |
Yes.
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MaiteVV
March 16, 2015|
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Response from Rangerk1 | Reviewed this property |
Usually a corkage fee is billed for opening a bottle of wine. Suggest you call ahead and ask if they do this and what is the charge. That way you will not have any surprises.
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BISCOTTIS, Jacksonville - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Biscottis

Yes, Biscottis offers takeout services.

Biscottis is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5