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Steak 'n Shake

10661 San Jose Blvd, Jacksonville, FL 32257-6210
+1 904-886-3484
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  • Excellent16%
  • Very good24%
  • Average22%
  • Poor22%
  • Terrible16%
May 29, 2017
“Great Service”
Apr 14, 2017
“Slowest Service Ever!”
Restaurant Hours
Fast Food, American
10661 San Jose Blvd, Jacksonville, FL 32257-6210
All Details
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Reviews (18)
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1 - 10 of 18 reviews

Reviewed May 29, 2017

For a fast food restaurant this is a really great place to eat. The waiter that we had went above and beyond with all of his customers and the food was excellent!!

Thank Sonya C
Reviewed April 14, 2017 via mobile

Food good but waited from 9:38 pm until 10:53 pm for our food. Probably won't come back. Started out with 7 in our party, I left before we ever got food. Took over 20 minutes to get beverages.

Thank Deb F
Reviewed January 31, 2017

We enjoyed a late night drive through milk shake. Great staff. Several creepy bums handing out in the parking lot at night. two approached our car as we were in the drive through line. A bit dark on that side of the building and a...More

Thank Susan B
Reviewed January 25, 2017

I got addicted to Steak and Shake when I lived in FL many years ago. When I visit, I have to stop and get a double steak burger, fries and a chocolate malt. The orange freeze is yummy as well. I love the little matchstick...More

Thank newmexjags
Reviewed October 20, 2016

The service at Steak n' Shakes are always hit or miss, but I feel like the quality of the food is usually always predictably decent to good. We got the steak burger meals that came with a double steakburger, fries, 1 side (chili), and a...More

Thank Pizzadude813
Reviewed August 7, 2016 via mobile

Other than the eggs not being cooked thoroughly, the service was okay and the food was good but the portions seem to be getting smaller over time. Use the App if u go to Steak n Shake often, the benefits are worth doing so. It's...More

Thank MezriDax
Reviewed July 20, 2016

Although it is fast food, I would expect more. The service was not good and the food was cold. I guess you get what you pay for.

Thank JTlewis4763
Reviewed July 9, 2016

Dine-In is slow at all Steak n Shakes, but we had carry out which was fine. They were busy at midnight....probably need more help at that hour. We saw a large group, many tables and one girl trying to accommodate it all. We were traveling...More

Thank lisadillonfl
Reviewed July 3, 2016

S & S customer for years. This location has had declining quality and service for a while now. Most recently tried to give another chance. Stood up front for a few minutes while no less than 4 employess talking in the drink area and two...More

Thank travelbuddy753
Reviewed May 26, 2016

How long should it take to make the best milkshake in the world at a fast food restaurant chain? Well, I think that 20 minutes + is a bit too long. The service at this location was horrible. We waited longer for two milkshakes than...More

Thank luvmyvacays
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Families with children
Location and Contact Information
  • Address: 10661 San Jose Blvd, Jacksonville, FL 32257-6210
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: +1 904-886-3484
  • E-mail
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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