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Pei Wei Asian Diner

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4849 Town Center Pkwy, Jacksonville, FL 32246-8437
11:00 am - 9:00 pm
Open now
See all hours
Sun - Thu 11:00 am - 9:00 pm
Fri - Sat 11:00 am - 10:00 pm
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86 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
Showing 86: English reviews
South Carolina
Level Contributor
38 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

Kung Pao chicken arrived before my glass of wine. I patiently waited 10 minutes to see if they would bring it to me at the table, as they had told me they would. Said they had no wine glasses, they were washing them in the back. Finished my yummy Kung Pao, then asked for the wine in a paper cup.... More 

Thank Bill R
San Francisco, California
Level Contributor
156 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

While the dining room may have appeared relatively appealing, the food was horrible. It is supposed to be some kind of asian fusion eatery, but there was nothing asian about the food. It was cold, gross, all protein was semi-fried in a disgusting southern style and there was not a single Asian cook on staff.

Rotterdam, The Netherlands
Level Contributor
73 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed 5 weeks ago via mobile

Pei wei, for us Europeans a total different experience of what we call Chinese food. It's a fast food chain, where they serve big meals noodles and rice from the wok. But we couldn't fancy it, not very refined. It's enormously popular though, and a good price seem always important to Americans.

Thank jimvdberg
Richmond, Kentucky, United States
Level Contributor
159 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed January 20, 2017

Pei Wei has been one of our favorite places but this one in Jacksonville fell way short of what we are used to from Pei Wei. First, everything seemed to be deep fried rather than stir fried. Second, the vegetables seemed to have been precooked and then just added to the mix. Nothing was as it should be.

Thank Charles C
Royal, Arkansas
Level Contributor
32 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 19, 2017

although this is a chain, it is not prefab food. I really love the selections and it is quick to order ,including alcoholic drinks,and then they deliver everything to table . Quick ,easy, and delicious and then you can resume your shopping in the incredible Town Center.

Thank moosekebear
Islamorada, Florida
Level Contributor
66 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed January 17, 2017

We have been here three times since it opened in Jacksonville Beach, Florida. Service is excellent...call ahead and you receive delicious food as in PF Chang....the lettuce wraps are incredible as are most things on the menu....Highly recommend if you are causing the beach and want to make a quick stop for delicious fresh Asian food..

Thank Cathy j
Saint Augustine Beach, Florida
Level Contributor
129 reviews
101 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed January 17, 2017 via mobile

Always go here for lunch when we visit Costco or Town Center Mall. It's always good and prices are reasonable. I get the small Kung pao chicken with brown rice every time I go and have never been disappointed. They serve beer and wine. You order at the counter and they bring it to your table.

Thank missycomfort
Level Contributor
396 reviews
209 restaurant reviews
common_n_restaurant_reviews_1bd8 86 helpful votes
3 of 5 bubbles Reviewed January 8, 2017 via mobile

We stopped by for lunch. I ordered the California mango roll. It was terrible. There was no way it was rolled to order. The rice was extremely cold. Didn't taste the mango at all. My daughter ordered the sweet and sour with white rice and my husband ordered the spicy sesame with white rice. They said their meal was ok.

Thank StAuggie12
Level Contributor
56 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed October 19, 2016 via mobile

I visited 11200 San Jose Blvd, Jacksonville....this location did not appear in trip advisor. I was very pleased with the outstanding service, the food was delicious and the attention to their customers was much appreciated! I would highly recommend this location to anyone!!!

Thank Pjltx
St. Johns, Florida
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 17, 2016

I eat at the Pei Wei at Old St. Augustine Rd exit off I-95 2-3 times a week. I like to add some things to the order and take some things away. The staff is always ready to help me with my alterations. Staff is exceptionally helpful and courteous. I thoroughly enjoy the Korean spicy chicken, extra hot. I like... More 

Thank Phil S

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Chinese, Asian
Lunch, Dinner
Restaurant features
Takeout, Seating
Good for
Kids, Families with children, Dining on a budget
Open Hours
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
Location and Contact Information
  • Address: 4849 Town Center Pkwy, Jacksonville, FL 32246-8437
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: 9046459320
Upscale fast Asian food with a modern twist

Questions & Answers

Questions? Get answers from Pei Wei Asian Diner staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?