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About
Sticky Fingers Ribhouse has been smokin’ up the BBQ scene in the Southeast for the past 25 years. We’re known for our authentic Memphis-style slow-smoked ribs, no-sauce-needed hickory-smoked wings and mouthwatering barbecue pork & chicken. With classic sides to complement our meats plus a full bar and homemade desserts, you’ll soon understand why we’ve become Legendary. We currently have 12 restaurant locations in the Carolinas, Tennessee and Florida. The sweet smell of hickory wood that welcomes you upon arrival is a sure sign that all our smoked meats are still slow cooked on-site in our barbecue pits. It is that same commitment to tradition and authenticity that makes our restaurants and
PRICE RANGE
$8 - $21
Meals
Lunch, Dinner
CUISINES
American, Bar, Barbecue
FEATURES
Takeout, Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service
Reviews (167)
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164 results
Traveler rating
63
49
26
15
11
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LanguageEnglish
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Traveler rating
63
49
26
15
11
Show reviews that mention
All reviews ribs pulled pork half slab beans banana pudding fries hush puppies dry rub river city marketplace bbq place two sides food was great seated right away an appetizer bone yummy crispy
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Reviewed March 15, 2020 via mobile

Poor Service And less than Average Food. I tried this place based on the reviews and can’t say I had the best experience. I was seated right away but it was not overly busy. I ordered my drink and about 10 min later the manager...walked over and asked if I had been waited on yet which I appreciated and once I told him yes but been waiting on my drink he went and got it for me quickly. Unfortunately the service from my server did not improve. I was suggested the smoked Chile. Wings for $12 that day you got two sides and all you can eat wings. The wings had a nice smoky flavor but the meet was dry like it had been reheated. The sides I had the Mac and cheese which was okay not a lot of flavor and also had the fried corn which was not crispy it was more soggy and mushy. Overall I would not visit this place again if in the area. The food was not that good and the service was terrible.More

Date of visit: March 2020
Helpful?
StickyFingersRib, Guest Relations Manager at Sticky Fingers Ribhouse, responded to this reviewResponded March 25, 2020

Thank you for bringing this to our attention, Dragons30. We strive to provide legendary service and we smoke all of our meats fresh every day, so we must have really dropped the ball here to let you down on both! We've shared your comments with...More

Reviewed March 7, 2020

We arrived at our hotel in the Jacksonville area around 6:30 pm on a Saturday and discovered that the restaurants within walking distance were crowded with long waits, so we drove to the mall where Sticky Fingers is located. Like a previous reviewer we tried...Chili’s first, but it too was crowded. Sticky Fingers, however, was no more than half full. Yet we were told we would have to wait twenty minutes to be seated because the kitchen was backed up. They were also out of ribs. We asked if we could have a drink at the bar while waiting. Once we were seated there, we were told we could order our food from the bartender. In the end we were served quickly and had pulled pork that did require additional seasoning as another reviewer mentioned. The staff were actually very helpful, but it seems the restaurant itself is disorganized.More

Date of visit: February 2020
Helpful?
StickyFingersRib, Guest Relations Manager at Sticky Fingers Ribhouse, responded to this reviewResponded March 25, 2020

We'll figure out what happened here, and thank you so much for the review. Despite the roadblocks, we're so glad you came out to see us and we hope to turn you into a fan on your next visit!

Reviewed March 5, 2020

We visited the Stcky Fingers at River City Marketplace on 21 February... we had limited time, as we were going to a party that evening... the staff and our server, Jessica, noted this and expedited our meal so we could stay on schedule... I've been...to several Stcky Fingers restaurants before (including the original in Mount Pleasant, SC), and keep coming back because the food and service are always great... the ribs (full or half slab) are available in a handful of different sauces for any taste, and a dry rub (my favorite)... the meat just falls off the bone... the decor and music are old time blues, and the atmosphere is comfortably casual... try the Savannah dip as an appetizer...More

Date of visit: February 2020
Helpful?
StickyFingersRib, Guest Relations Manager at Sticky Fingers Ribhouse, responded to this reviewResponded March 25, 2020

That's what we do here! We'll let Jessica know how awesome she is, and we hope to see you return to get Sticky again soon!

Reviewed February 11, 2020

So two out of three in our party wanted baked potatoes, and at 2 in the afternoon they're out? There were only three other tables occupied so it wasn't like there was a rush on spuds. The pulled pork was tough, wasn't seasoned. Baked beans...and potato salad was mediocre at best. We've eaten at a Sticky Fingers in TN a few years ago and it was great. Not sure if the entire chain has gone down or if just this one isn't cutting it. That was my last visit as there are too many other GOOD bbq spots.More

Date of visit: February 2020
Helpful?
StickyFingersRib, Guest Relations Manager at Sticky Fingers Ribhouse, responded to this reviewResponded March 25, 2020

We're so sorry to hear this. Our standards call for great food in tandem with legendary service and it looks like we didn't live up to that here. Our food is fantastic and we'd love to have you back in for another shot. We do...More

Reviewed January 23, 2020

Jessica provided an exemplary customer experience. My daughter in law & I stopped in to get dinner, and decided to share our meals, so we could taste different things on the menu. Jessica brought us each a half of each of our orders! She also...gave us info about their sauces (great advice too). Lindsay, the manager, came by. She didn't just ask the quick cursory question about our meal & leave. She stayed and gave us the scoop on the origin of the restaurant and about tjiscparticular site. All in all we had a great time! We shall return! btw....try the pulled pork, and at least 2 of the sauces. you can't go wrong.More

Date of visit: January 2020
Helpful?
StickyFingersRib, Guest Relations Manager at Sticky Fingers Ribhouse, responded to this reviewResponded March 25, 2020

Jess and Lindsay are awesome, and we're so glad they could help make your day. Thank you so much for gettin' Sticky with us. See you next time!

Reviewed January 20, 2020

We had an excellent server (Jessica S) who was attentive and professional. The food however, was not great. Meats (pulled pork, ribs) were dry. The sweet potatoes were excellent but beans were blah. Disappointing.

Date of visit: January 2020
Helpful?
StickyFingersRib, Guest Relations Manager at Sticky Fingers Ribhouse, responded to this reviewResponded March 25, 2020

We're proud of the service, but we are usually proud of our food, too! We'll figure out what happened, and we hope to see you stop by again sometime for another shot!

Reviewed January 20, 2020 via mobile

The beer was slightly over priced ($6.50 for a pint of craft beer). Our server Aundrea seemed to rush us a little by not asking if we wanted another beer, setting the check down and watching/waiting for the card to drop. I appreciate that she...asked if we wanted to go boxes and told us bye as one person stood up to go to the restroom. She did seem sweet, just not sure if she realized she was rushing people a little. The food was delicious and well worth the price. For $13 I got pulled pork, 1/4 rack of ribs, baked beans, and a side salad.More

Date of visit: January 2020
Helpful?
StickyFingersRib, Guest Relations Manager at Sticky Fingers Ribhouse, responded to this reviewResponded March 25, 2020

Noted! Thank you for the feedback Heather. We've shared this with our team and we hope that you'll try us again in the future when you can!

Reviewed January 19, 2020

Decided to have dinner out after my husband picked me up at the nearby airport. Started to go to Chili's next door, but there was a 30 min wait. No wait at Sticky Fingers, in fact the restaurant was half empty when we arrived at...7:30 on a Saturday night. Seated promptly then waited for at least 5 minutes for a waiter. I asked about draft beer and he mentioned a Jacksonville local - Intuition Ale Works. I asked about what type of beer - and he didn't know and went back to check. We ordered and then waited at least 30 minutes for a fairly simple entree. My husband had a sandwich and I ordered pulled pork. Isn't this already made up? When it finally arrived, my pork was barely warm, but I didn't want to wait again sending it back. Had to ask the waitress about silverware, so I couldn't eat until she found some. My side dishes were fairly hot. The food tasted good, but such a long wait in an uncrowded restaurant was unacceptable. I can only guess that the kitchen is understaffed.More

Date of visit: January 2020
Helpful?
StickyFingersRib, Guest Relations Manager at Sticky Fingers Ribhouse, responded to this reviewResponded March 25, 2020

Thank you so much for letting us know about this. Know that we shared your comments with our team, and we hope you'll return when you are able to see all the changes!

Reviewed December 11, 2019

Resturaunt was nice and our server Andrea was great. Little upset they were out of ribs. Food however was still good. Drinks were great.

Date of visit: December 2019
Helpful?
StickyFingersRib, Guest Relations Manager at Sticky Fingers Ribhouse, responded to this reviewResponded March 25, 2020

Thanks so much! We're glad you loved it, lover of food! We'll make sure you get some fresh smoked ribs next time!

Reviewed November 5, 2019 via mobile

We were traveling through Jacksonville and stopped at the Sticky Fingers BBQ off 95. The food was fantastic, everything cooked to perfection and served hot. The staff was amazing, helpful and very friendly. I highly recommended if you're in the area.

Date of visit: November 2019
Helpful?
StickyFingersRib, Guest Relations Manager at Sticky Fingers Ribhouse, responded to this reviewResponded March 25, 2020

Thanks so much! We're so glad to enjoyed it and can't wait to see you again!

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Questions & Answers
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Laxdad8
December 11, 2019|
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Response from missdeb1230 | Reviewed this property |
Sorry, I know they had a few I didn't pay much attention. They had Mick Ultra and that's what I drink. Hope that helps.
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marianb448
May 15, 2017|
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Response from WATIII | Reviewed this property |
I wouldn't recommend this place under any circumstances so a senior discount would not influence.
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zepora m
September 30, 2015|
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Response from Cologne-Pacman | Reviewed this property |
As only a customer at this facility, I can't answer that. I'm sure if you contact the business, they will be more than happy to help.
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