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Hard Rock Cafe

City Center East
American, Bar
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1113 Market St # 31, Philadelphia, PA 19107-2980
+1-215-238-1000
Website
Today
11:00 am - 12:00 am
Open now
All hours
Hours:
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
More Info
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561 Reviews from our TripAdvisor Community

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Showing 450: English reviews
Philadelphia, Pennsylvania
Level Contributor
27 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I decided to grab lunch, for a single diner there is great entertainment between the memorabilia and the videos, no book needed. I had a hamburger with mushrooms and Swiss cooked perfectly along with fries not soggy, important! I also had the non alcoholic specialty drink in the collectible glass which I switched for a different one, cool! Jasmine my... More 

Helpful?
Thank Pappasphilly
Michael C, General Manager at Hard Rock Cafe, responded to this review

Thank you very much for the kind words! I will let her know she is awesome!!! More 

Savanna, Illinois
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We wanted to take the kids somewhere they didn't have to be quiet for dinner after doing city tours all day. This was the perfect choice they loved the music and all the stuff on the walls. Everyone enjoyed their dinner and got a desert.

Helpful?
Thank Jennifer R
Michael C, General Manager at Hard Rock Cafe, responded to this review

Thank you very much Jennifer. Enjoy the rest of your stay here in Philadelphia More 

Philadelphia, Pennsylvania
1 review
2 of 5 stars Reviewed 1 week ago

After waiting for some time she mentioned "one second" and disappeared again for a while. Food was quite ok, Burger and chicken were good, pulled pork dry, beer seemed not to be so stromg and tasty as usual. We left for a nearby pub. There are a lot of better Hard Rock Cafes out there.

Helpful?
Thank holmes55
Michael C, General Manager at Hard Rock Cafe, responded to this review

Thank you for your feedback. Can you let me know who your server was so I can help teach her and help coach her to give great service. I appreciate your time More 

Manchester, United Kingdom
Level Contributor
62 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We didn't book so suffered an hour wait. But the bar area was a nice place to chill and enjoy the surroundings - which Is pretty universal for Hard Rock Cafe's the world over. Usual American levels of service (excellent). Food was good and at the usual Hard Rock prices (not cheap but not outrageous)

Helpful?
Thank Yan B
Michael C, General Manager at Hard Rock Cafe, responded to this review

Thank you very much, we appreciate the feedback More 

Philadelphia
Level Contributor
22 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Nothing much here. The same as every Hard Rock everywhere. The food was ok and the service very slow. There are other options in the city. Unless you want to sit next to one of Madonna's outfit.

Helpful?
Thank prairways
Michael C, General Manager at Hard Rock Cafe, responded to this review

Thank you for letting us know about your experience. I will look into the slow service More 

Upper Darby, Pennsylvania
Level Contributor
170 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When you walk in, you are surrounded by the 'rock' age and still going strong. The guitars, costumes, all original belonging to the stars. From Jerry Lee Lewis to Led Zep. Okay...now the eats! After browsing around Market Street, situated on the corner of 12th & Market, the large guitar spinning and in large letters, 'Hard Rock Cafe' I said... More 

Helpful?
Thank Lulu S
Michael C, General Manager at Hard Rock Cafe, responded to this review

Lulu Thank you so much for the great review! We really appreciate it. Can't wait to share with my team More 

Shanghai, China
Level Contributor
154 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This is a normal HRC. The service was not the best, we had finished our meal when the two last got theirs burgers. Also the service in the rock shop was terrible.

Helpful?
Thank tingman1
Michael C, General Manager at Hard Rock Cafe, responded to this review

Thank you for your feedback. I will discuss this with my team. Can you please let me know a description of the team member in the rock shop so I can help that person become better? Thank you for your time More 

Level Contributor
24 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 21, 2016

Came in on a Sunday evening and didn't have to wait to be seated. There were a lot of people already eating and in the gift shop, but I've definitely seen worse in other Hard Rock Cafes. Our servers were very friendly and our food was prompt. And while the food doesn't change much from restaurant to restaurant, my mac... More 

Helpful?
Thank Tiffany L
Michael C, General Manager at Hard Rock Cafe, responded to this review

Tiffany Thank you for the feedback More 

Ljubljana, Slovenia
Level Contributor
26 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 20, 2016

Wen't there wednesday night. Waiter was uninterested. Order their super appetizer. Never ate such dry wings like there was cooked yesterday and just reheated. Burger was ok. Next time I'll skip this restaurant.

Helpful?
Thank Ben995
Michael C, General Manager at Hard Rock Cafe, responded to this review

Ben If there is any issue in any of our cafes please let us know and we will correct it immediately More 

Belle, West Virginia
Level Contributor
41 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 20, 2016

Enjoyed an evening of local talent and good drinks. It's your normal Hard Rock Café. I really liked the atmosphere.

Helpful?
Thank tricia161
Michael C, General Manager at Hard Rock Cafe, responded to this review

Tricia Thank you, we really appreciate it More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Cuisine
American, Bar
Meals
Lunch, Dinner, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Takeout
Good for
Large groups, Bar scene, Families with children
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am
Location and Contact Information
  • Address: 1113 Market St # 31, Philadelphia, PA 19107-2980
  • Location: United States  >  Pennsylvania (PA)  >  Philadelphia>  > City Center East
  • Neighborhood: City Center East
  • Phone Number: +1-215-238-1000

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe and other visitors
1 question
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over a year ago

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Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?