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RATINGS
Food
Service
Value

Details

PRICE RANGE
$5 - $20
CUISINES
American, Steakhouse, Bar, Seafood, Barbecue
Meals
Lunch, Dinner, Drinks
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features, about
Reviews (74)
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Traveler rating
25
22
14
8
5
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Time of year
LanguageEnglish
Traveler rating
25
22
14
8
5
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Reviewed September 6, 2020 via mobile

This was a typical chain steak restaurant. The food was okay. However, it was warm and not very hot when it arrived to our table. We think it was because our server was dealing with another table for a long time. We will probably visit...again.More

Date of visit: September 2020
Helpful?
Support-JP, Marketing at Sagebrush Steakhouse Middlesboro, responded to this reviewResponded September 8, 2020

Thank you for your review. We hope to see you again soon.

Reviewed August 18, 2020

Service was good. Quickly seated and drink orders taken. Ate there on 2 different occasions. Steak one night, BBQ Ribs the next. Both too much to eat at sitting so took extra home for later. Nice choices of side items - not all fried!

Date of visit: August 2020
Helpful?1  
Reviewed April 12, 2020 via mobile

We ordered curbside from Sagebrush because of the covid-19. They gave 25% off too. It was so good! Most of us ordered different things and everyone enjoyed their meal. They included rolls, butter, etc and brought it out to the car so we didn’t have...to go in—it would highly recommend.More

Date of visit: April 2020
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Reviewed February 23, 2020

My boyfriend and I made an online order and we waited for about 30 minutes before we went to pick it up. When we got there, they told us that they were “looking” for our order. They finally said that they never made our order...and was going to issue a refund and they walked away. We never got an apology or anything. We waited about 25 more minutes before I had to call the store and ask when they are going to do the refund. Instead of coming face to face, they called back and said they had to do the refund online and that it should be in there by the end of the week. Instead of apologizing and making it correct-by issuing a refund AND making the food anyway (what managers are supposed to do), they just walk off... what a joke! This place needs shut down. This place was not busy at all! A lot of people came in behind us and they were placed in the waiting area. There were plenty of tables available.More

Date of visit: February 2020
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Reviewed January 22, 2020 via mobile

We stopped in here for a late bite to eat after the funeral home. Service was good. Food soap. Cheeseburger was overcooked an tough. Cobb salad wasn’t bad but I’ve had much better. Dressing was blah. An big problem...you can’t drink the water. It was...awful!More

Date of visit: December 2019
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Reviewed January 20, 2020

They had great service. Mandy was our waitress and she did an outstanding job. Very friendly and helpful. The food was okay but nothing outstanding but I would go back

Date of visit: January 2020
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Reviewed August 6, 2019 via mobile

Service and food was outstanding and the prices were right in line with the product. This is more of a family type restaurant with large open seating.

Date of visit: July 2019
Helpful?1  
Reviewed July 15, 2019

Husband and I ate here 07/15 for supper. Expected the best service and food, and was very disappointed this time because we have eaten here before and the service and food was very good. It started like this: Drinks came. My salad came. 40 minutes...later our food arrived. The waitress got my order wrong. I get Rodeo chicken which is mushroom, cheese, bacon, green onions, cooked on grilled chicken. I asked for no mushroom or bacon. There was mushroom in the rice and no green onions and basically no flavor. You get 2 breast and one tasted bland. The other breast is where the flavor was. After I finished my meal I noticed that other tables had bread brought to their table. We did not. We had 1 refill by the hostess.Our waitress was nowhere to be seen and we were lucky that our food was still warm. Husband had a po boy sandwich that he said was average tasting. We got up to pay since our waitress was not around, the hostess asked us to sit down and she would get our waitress to check us out. 5 minutes later our waitress came over and asked for our check and money. We told her that the hostess had it. The hostess brought over our change from our bill. To be fair, we were one of 12 tables and most of them had their food already. There was plenty of wait staff.More

Date of visit: July 2019
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Reviewed July 10, 2019 via mobile

We are from London, Ky and stopped here for lunch on a Wednesday. There were four tables with people present so they were not busy. They may have been short of staff but they definitely weren’t busy. Bad sign. We ordered an appetizer followed by...our meal. We received our meal and no appetizer. The waiter said he would check with the cook. He came back and said it was being prepared and that there was only one cook present so he was very busy. We can understand that. We never mentioned the appetizer again, just waited for it to arrive. It never did. I was willing to eat it along with my meal has it been served to us. The waiter brought our bill and it included the appetizer that we did not receive. So back he goes to take it off the bill. Comes back and we give him our credit card. They have a problem with their “internet” connection and he comes back to get our card a second time and the cook/manager disappears into the kitchen area with our card in his hand. So I get the attention of the hostess and tell her that we want our card and that we saw it being taken into the kitchen area. She goes and checks and comes back and says they are calling about their Internet and trying to make sure our card was billed correctly. We say we want our card immediately. It was returned and we decided to pay cash instead since obviously there is a problem here. We give a $50 and our change was to be $16 plus change. We get back $8 and some change. So we have to call our waiter over again and then he says “you guys are cheating me”! Seriously!!?? We absolutely DID NOT cheat him. We had our bill and the change he had given us still right out on the table! He finally refunded the correct charge from his apron, not the cash register and I even questioned this. He said that each waiter has their own register and money. Is this weird or what?! We did leave him a 20% tip even though this whole experience DID NOT warrant our patronage. We are checking to make sure our credit card has not been subject to fraud after this horrible experience! We absolutely WILL NOT be back to this place. They need to get their act together!!More

Date of visit: July 2019
Helpful?1  
Reviewed July 5, 2019 via mobile

The steak was very good and had a very good waiter who was very customer oriented. Went out of his way to verify questions we had about the area entertainment and where to park for the 4th fireworks of which could not have picked a...better place to be for the fireworks. ThanksMore

Date of visit: July 2019
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